Great Experience Using Tiqets - I recently used Tiqets to book tickets for an amusement park, and I must say that my experience was truly remarkable. The website allowed me to easily browse through a variety of attractions and museums from around the world, select the ones I wanted to visit, and instantly purchase tickets without having to wait in long lines. One of the strengths of Tiqets is its user-friendly interface which made navigating the site an easy task. I also appreciated that they offered both popular attractions as well as lesser-known places so there were many options for various interests. Another thing that stood out was their excellent customer service. When I had some trouble using one of my vouchers, their support team responded quickly and provided clear instructions on how to resolve the problem. Overall, booking with Tiqets was a hassle-free experience that saved me time and money. Because it helped make my trip more enjoyable by removing any obstacles in getting access into different tourist destinations promptly.
Tiqets
Reviews & Experiences
Reviewers most often highlight Tiqets' easy booking flow, clear app and the advantage of skip‑the‑line access. Multiple accounts praise helpful guides and prompt refunds in customer‑service cases. However, some customers report misleading venue listings, templated responses and at least one incident of denied group entry resulting in a large loss. Consumers should double‑check meeting points, ticket fine print (including special offers) and cancellation or refund policies before booking.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Mar 2022 – Oct 2025).
deception - Unfortunately, I didn't have a good experience with Tiqets when visiting the Eiffel Tower. I arrived 15 minutes late at the agree...
Disappointing Customer Service & Website - We recently attempted to book an excursion to Cova de S’Aigua, when there were no guided tour tickets available the website offered a queue jump ticke...
Fantastic customer service - We used Tiqets.com to purchase tickets to Blenheim Palace. About an hour later, my husband suddenly fell ill and had to go to hospital. We couldn't us...
What reviewers often mention
Service quality
Most reviewers praise guides, transfers and on‑site processes as helpful and efficient; a small number report denied entry or missed group issues.
Value for money
Several users report good rates or savings and helpful suggestions; others note limited inclusions on passes or missing advertised benefits.
User experience
Users commonly describe the website and app as easy to use, clear and fast, with straightforward booking, QR access and helpful prompts.
Product quality
Feedback on specific products is mixed: audio guides and organised tours receive praise, while some attraction passes lack expected features.
Communication
Customer support reports are mixed: some customers received quick refunds and clear guidance, others describe templated replies and unclear venue details.
Overall experience
Overall impressions are mainly positive for booking convenience and faster entry, though isolated incidents caused significant frustration and financial loss.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
Very easy to navigate and purchase tickets...
Our flight arrived late but booking was honored and we arrived safely and in a timely man...
I don t see anywere mention that i will get a free ticket if w...
Purchase was easy, fast. Si...
St Peter’s Basilica - Sam was our tour guide for St Peter’s Basilica and he made the tour! H...
deception - Unfortunately, I didn't have a good experience with Tiqets when visiting the Eiffel Tower. I arrived 15 minutes late at the agree...
We very much enjoyed our tour guide as...
Booking our tickets on this platform for our stay in Roma was easy and crucial, I do not believe we would have entered the Vaticano otherwise as the w...
Easy to use, good rates, makes ti...
Lisbon Card is Great but should include more attracions for free and should be availa...
Skip the lines! It was wonderful to book our tour...
To touch the greatness of the past - There was no long wait in line. The audio guide i...
Fantastic customer service - We used Tiqets.com to purchase tickets to Blenheim Palace. About an hour later, my husband suddenly fell ill and had to go to hospital. We couldn't us...
Colours were beautiful late afternoon…
The entire process of picking up tickets, and entering the venue was fast and ef...
Easy to use - Easy to book and find the tickets/QR code in the app. Also...
Online booking, redemption n mon...
Disappointing Customer Service & Website - We recently attempted to book an excursion to Cova de S’Aigua, when there were no guided tour tickets available the website offered a queue jump ticke...
Really easy to use and quite straightf...
I found it very useful and helpful and saved me money. Easy to us...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
About Tiqets
Tiqets is an online ticketing platform and mobile app that sells tickets for museums, attractions, tours and experiences worldwide. The service focuses on digital ticket delivery (QR/mobile), timed entry and skip‑the‑line options, and provides customer support for bookings and refunds. Consumers typically consult Tiqets for pre-booking access to popular cultural sites and transport reservations.