Across these reviews Picniq is most frequently discussed for saving money on attraction tickets and for providing a straightforward online booking process. Reviewers commonly note prompt ticket delivery, easy ticket linking and helpful staff who can rebook or refund when needed. Specific examples include reported savings (for example £99 versus £160) and named staff handling rebooking. There is a small but important cluster of complaints about refund amounts and one unrelated negative vendor experience; prospective buyers should check cancellation and refund terms before purchase. Overall, reviewers report repeat use and recommend checking ticket terms and support channels (including messaging options) when booking.
Examples from available reviews (Sep 2025 – Feb 2026).
10/10 Service - Absolutely incredible service from Picniq, especially Andy. We booked 2 attractions and right from the actual deal, making the booking, receiving the...
had bought Disneyland tickets with a picniq for 911 euros, for health reasons I cancelled 2 weeks...
Picniq for the win! - Super easy site to use. Saved us 10-15£ on tickets for a family of 4 (2 adults, 2 kids) to silverstone museum. You lose out on a ‘free’ return visit (...
Great concept - Fantastic communication. Love how there’s the option of communicating through What’sApp. Saved...
Reviewers commonly report prompt, helpful staff and quick problem resolution, with one notable complaint about a refund amount.
Many reviewers highlight clear savings versus gate or official prices, often citing specific pound/euro amounts and discount offers.
Users describe straightforward site navigation, fast ticket delivery and easy ticket linking, though some note checkout limitations.
Comments focus on ticket types and terms: several praise open‑ended tickets, while one notes losing a vendor 'return' benefit.
Multiple reviewers mention responsive support channels (including WhatsApp and named agents); one report flags unclear refund wording online.
Most reviews describe positive days out, repeat bookings and recommendations; a minority cite serious refund or third‑party service issues.
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Sources: Trustpilot (40) · Quotes shortened · As of: February 2026
Stress free - Simple and straightforw...
Great service - ...
Disneyland Paris tickets - Fast reply when I asked a question through what...
Easy to use and great price! Ticket delivery was i...
Pathetic excuse for a company. Me and my friends booked a few tickets to do crystal maze for my birthday. Few days later they emailed some of us sayin...
Great experience - Bought Disney park tickets. Great company and...
crystall maze manchester - Tickets purchased for Christmas, arrived at the venue to be told the booking had been cancelled. Although a refund was received, the family had travel...
Tickets were cheaper than direct, there was a small iss...
Easy to use, competitive, quick and efficien...
Late cancellation of tickets and poor communication - We booked tickets for the Crystal Maze Experience months in advance through Picniq. Just a month before our visit, Picniq cancelled the booking. By th...
Do not trust or buy - They canceled my booked and paid reservation with the following mail. ''Thank you for booking your family’s upcoming visit to Madame Tussauds London w...
Bookings cancelled - Booked tickets for Madame Tussaud’s and the Tower of London a few weeks ago for trip next week. Have just had an email cancelling both due t...
Quick and easy - Buying the tickets was really simple and at a good price...
Quick and Easy tickets were with me wi...
Very prompt service - ...
Disney Paris park tickets booked - Picniq is a very easy way to purchase Disney park tickets . Als...
Really easy site to use - ...
Booking system - Bought tickets for Disney Paris. Very easy and...
Very easy to use and book tickets came through...
Email confirmation straight away and tickets came the next morning. Was easy enough to link the...
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Picniq is an online ticketing platform that lists discounted attraction tickets and family day‑out offers. The service facilitates digital delivery of event and attraction tickets and provides customer support channels for booking changes and refunds. Consumers researching Picniq typically compare its offers and booking terms with official vendor options.