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Review-Trust Pipeline: How We Make Reviews Reliable

Reliable review analysis requires transparency. At Collected.reviews, we use our own method: the Review-Trust Pipeline. It filters out noise, detects manipulat...

Complaint Resolution Index 2025: How Quickly Do Companies Resolve Complaints?

How quickly do companies resolve complaints — and how often to genuine satisfaction? Collected.reviews publishes the annual Complaint Resolution Index 20...

ThemeRadar 2025: What Truly Influences Customer Satisfaction by Sector?

Reviews show why customers are satisfied or dissatisfied. With the ThemeRadar 2025, we measure which topics have the greatest influence on customer satisfactio...

AI vs Personal Shoppers: The Future of UK Fashion Styling

UK fashion is more than clothing—it's identity and expression. Personal shoppers have long guided style with intuition, but now AI is entering the scene. As technology advances, the line between human touch and machine precision blurs. This article explores the future of fashion styling in the UK.