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AttractionTix
Reviews & Experiences

Reviews show a clear pattern: while some customers report fast delivery, valid tickets and savings, a larger number describe serious failures — missing e‑tickets, incorrect or unavailable bookings, and slow or unhelpful customer support. Specific examples include refused park entry, sold‑out items being charged for, and long waits for resolution. If you consider booking through AttractionTix, keep digital confirmations, screenshots of orders and payment records, and check the venue’s acceptance policy beforehand. For high‑value or time‑sensitive visits (for example Disneyland or major park bookings), compare the seller’s terms with direct booking options and consider purchasing refundable or insured tickets where possible.

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Overview & Key Metrics

Review count
21
Sources
trustpilot.com, Collected.reviews
Last updated
October 2025

What reviewers often mention

🎯

Service quality

Frequent reports of late, missing or incorrect tickets; many customers describe unresolved booking failures and loss of funds.

💰

Value for money

Some customers report cheaper prices and discount codes, but multiple reviews describe lost payments or poor recovery, undermining perceived value.

⚡

User experience

Several users praise fast, easy bookings; however many describe stressful experiences when e‑tickets didn’t arrive or proved invalid at entry.

🔧

Product quality

There are multiple reports of wrong‑date, invalid or sold‑out items being issued; some customers did receive legitimate tickets without issue.

📞

Communication

Many reviewers report slow, unhelpful or absent responses, difficulty contacting support and reliance on venue staff to resolve problems.

⭐

Overall experience

Overall pattern shows more negative than positive experiences: some timely deliveries exist, but failures and poor support are common.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

L
Lynsey
trustpilot.com Sep 30, 2025

No confirmation despite payment being taken - ***UPDATE*** Eventually got hold of an advisor on the phone who said they cannot issue tickets or refund me unless I close the PayPal dispute. Absolut...

I
Ipek
trustpilot.com Sep 30, 2025

Cheaper than other websites - Bought tickets for Windsor Castle ch...

M
Mr Sullivan
trustpilot.com Sep 30, 2025

Didn't receive any receipts or confirmation after paying over £600 for tickets had to email several times tickets were finally sent digitally on the d...

T
Tony Johnstone
trustpilot.com Sep 30, 2025

Taking money for tickets that don’t exist! - Paid for a Cabana at Siam Park for a family birthday on 3rd July. Received the confirmation the following day with the ticket. The day after I receive...

A
AKS
trustpilot.com Sep 30, 2025

So far so good!! - Easy booking system and tickets cam...

D
Donna
trustpilot.com Sep 30, 2025

If I could put a -1 rating I would! I ordered tickets for adisneyland Paris 6 months in advance at a great price and received the confirmation email,...

O
Onyeka
trustpilot.com Sep 30, 2025

I haven't received e-ticket to Disney and I have no...

I
IORWERTH GILL
trustpilot.com Sep 30, 2025

Book direct with disney - Company has no interest in helping with a issue. If I'd booked direct with Disney...

S
Sharon Harris
trustpilot.com Sep 30, 2025

Our visit was well-planned, starting with the fascinating educational exhibits. We were particularly impressed with the marine life section, where the...

P
Paul Llewellyn
trustpilot.com Sep 30, 2025

After accusing me of lying about me phoning them on the day i cudnt get in to euro disney i sent them a photo of my call log to prove i had no...

L
Linz
trustpilot.com Sep 30, 2025

worst.service ever - they issued a ticket with the wrong date after I...

G
Gkmd9
trustpilot.com Sep 30, 2025

Wouldn't bother.. - We bought disney tickets through this website but our flight was cancelled due to the IT global issue so we lost out on our tickets. No support or sym...

C
Clare Lunney-Jones
trustpilot.com Sep 30, 2025

Naff from start to finish - Everything that could go wrong did go wrong. Bought 3 Omnia Rome passes from the site. Delivery states within 48 hours. Passes were not delivered with...

T
Tany Bashir
trustpilot.com Sep 30, 2025

We went to Disneyland Paris, unfortunately at the time, on the day for us to visit Disneyland we all fell ill with vomiting and diarreo. We was so unw...

S
Stephen Smith
trustpilot.com Sep 30, 2025

“Saw this advertised through YouTube a little sceptical at first read the comments some wasn’t very good didn’t want to be scammed or victim of fraud...

T
Tracy r
trustpilot.com Sep 30, 2025

I am currently in New York with no tickets after spending £480. I have sent so many messages and tried to ca...

C
Catherine
trustpilot.com Sep 30, 2025

I wouldn't even rate this company one star! Only did that to write this review! My husband & I paid this company £148 to go to a theme park with our t...

L
Louise Murray
trustpilot.com Sep 30, 2025

Had a great experience with this site - Had a great experi...

R
Rachael Lee
trustpilot.com Sep 30, 2025

Purchased Disneyland Paris tickets. Arrived to my email quickly. However I have not been able to retrieve the 3 months Disney plu...

R
Richard Mercer
trustpilot.com Sep 30, 2025

Amazing experience and made so easy! - My ticket purchasing experience was so clear and easy taking all of the stress out of planning my Disneyland visit. Tickets were available soon after...

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About AttractionTix

AttractionTix is an online ticket reseller that lists admission for attractions, theme parks, tours and experiences. It typically offers digital tickets and promotional codes for international destinations, aiming to serve consumers looking to buy entry tickets online rather than at box offices. Customers researching AttractionTix should check delivery methods, cancellation policies and whether tickets are marked as official partner or third‑party reseller before purchase.