Sea word Orlando unlimited free parking ticket -
I AM DISAPPOINTED, TO THE MAXIMUM EXTENT
I was able to get unlimited trips to SeaWorld Orlando as well as free parking by using Musement.
The tickets were billed to me and I was given a confirmation number.
I only had to wait for my voucher for four hours in all. It was never received.
When I checked my email the next morning, it said, "We're sorry, but those tickets are no longer available."
Despite this, they charged my credit card and refused to offer a refund.
How come the tickets are no longer available, despite the fact that they were confirmed more than 2 4 hours ago?
Musement
Reviews & Experiences
Review content shows a clear pattern: booking and interface usability are frequently praised, with many customers describing fast, straightforward transactions. However, recurring issues appear around billing, refunds and service delivery — examples include unexpected extra charges and at least one report of a voucher not being delivered. Communication is inconsistent: some customers report rapid, effective helpline support while others cite missing emails or no-shows. Consumers considering Musement should double-check payment totals, confirm pickup or voucher delivery, and keep booking emails and payment receipts until the experience is complete.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Dec 2021 – Oct 2025).
It said it was €50 but charged €58 the paymen...
Had trouble with entering my mobile phone number. The help line sorted me out...
Brilliant - Brilliant, brilliant tour. Great staff. The members of the tour team I interacted with were so helpful and so supportive. The guy I spoke with on...
What reviewers often mention
Service quality
Some reviewers praise helpful staff and organised tours, while others report missed pick-ups, delayed vouchers and unresolved charge/refund issues.
Value for money
Several reviewers complained about unexpected charges or non-refundable bookings; a few mentioned finding good deals but negative price experiences recur.
User experience
Majority describe the booking flow and UI as quick, straightforward and easy to use; occasional form-entry issues were resolved by support.
Product quality
A small sample praises tour quality and staff, while isolated reports note missing inclusions or service gaps on booked trips.
Communication
Some users experienced slow or problematic communications (voucher emails, charge notices, pick-up updates); others cite fast helpline support.
Overall experience
Overall impressions are mixed: many positive, easy bookings and good days out, but a number of serious negative incidents reported.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
Picasso - Quick and easy to book. Lo...
Easy access - ...
Simple process - ...
Easy to book tour! - I just went online and book...
Great this time - ...
It said it was €50 but charged €58 the paymen...
Fine but wanted Chappell too. - ...
Museum - ...
Had trouble with entering my mobile phone number. The help line sorted me out...
Not refundable if you make a mistake
Quick and easy - ...
Easy and straightforward - ...
Ease of use. Very good user experience. Looking forward using t...
Easy to use UI - ...
EASY AND FAST - ...
Not good booked a day trip to Auschwitz-Birkenau as the main part of trip to Krakow.It was an all day trip at a good price...however on the day they n...
super easy and great deal - ...
Quick and easy - ...
Brilliant - Brilliant, brilliant tour. Great staff. The members of the tour team I interacted with were so helpful and so supportive. The guy I spoke with on...
So far no problems - ...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
About Musement
Musement is an online booking platform for tours, attraction tickets and city activities. It lets consumers search, reserve and receive digital vouchers for experiences in multiple destinations via a website and mobile interface.