Reviewers most often mention smooth, professional booking and helpful staff on site. Guests point to comfortable, practical places to stay, including tents with kitchens and well-stocked mobile homes. One reviewer describes a major website failure and an unhelpful customer-service response. Another single report mentions late-night noise and too little shade at a mobile home.
Examples from available reviews (Nov 2021 – Feb 2026).
The booking process was professional, clear and well-structured.
“The whole process was professional, clear and well-structured.”
Customer service and website failures led to an unwanted booking and demands.
“Horrendous customer service and website.”
Pleasant stay with good facilities and a kitchen in the tent.
“Really nice to have a kitchen in a tent :)”
Mobile home was well equipped but lacked shade and had late-night noise.
“Two of 7 nights we had loud music till 1-2 o'clock.”
Most service remarks describe quick, friendly handling of bookings and questions. Several reviewers call the company professional and pleasant, and say they would recommend it. One review reports a serious service failure tied to the website and customer support.
Only a few reviews mention value directly. When they do, guests describe simple, no-frills stays and facilities that match expectations.
Reviews focus on easy booking, helpful staff, and campsites that feel safe and comfortable. Guests highlight practical touches such as kitchen facilities in tents and stays without problems. Most experience comments read as positive.
There are few comments about accommodation quality. One review praises a well-equipped mobile home but also notes night-time noise and not enough shade.
Most feedback points to clear booking details and staff who respond promptly. One strong complaint describes website errors and weak follow-up from customer service. That comment contrasts with the otherwise steady theme of clear information.
Overall impressions skew positive, with several high-rated reviews of booking and stays. One low-rated review reports a serious service incident that goes against the general pattern. Small issues like noise or lack of shade appear only in isolated comments.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (9) · Collected.reviews (1) · Quotes shortened · As of: February 2026
The booking process was professional, clear and well-structured.
“The whole process was professional, clear and well-structured.”
Customer service and website failures led to an unwanted booking and demands.
“Horrendous customer service and website.”
Friendly service received and reviewer highly recommends Suncamp Holidays.
“Will highly recommend suncamp holidays to anyone.”
Reviewer reports everything was good, helpful and safe.
“All is veri good help en safe.”
Pleasant stay with good facilities and a kitchen in the tent.
“Really nice to have a kitchen in a tent :)”
Reviewer reports really good service to date.
“Really good service so far.”
Mobile home was well equipped but lacked shade and had late-night noise.
“Two of 7 nights we had loud music till 1-2 o'clock.”
Reviewer describes the experience as to the point and no-frills.
“Prima to the point en geen poespas”
Reviewer describes the experience as pleasant and efficient.
“Prettig en efficient”
I have never been camping before so I was a little dubious about going away. But with Suncamp Holidays, everything was made easy and I had a lovely time with my family. The booking process was very easy and straightforward. The chat support was very helpful in answering my queries. The staff were very friendly and I felt safe in their hands.The campsite was amazing and the staff at the campsite were very friendly and helpful. The tents were clean and comfortable. The food served was really nice. I am glad I chose Suncamp Holidays to book my first camping holiday in Spain.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Suncamp Holidays books campsites and holiday parks for travellers looking for outdoor breaks. It lists options such as mobile homes and canvas units, with reservations handled through its website. The booking tool lets customers filter by destination, dates, and accommodation features. Customer support is available for booking questions and holiday administration.