Reviews show frequent praise for fast e-ticket delivery, competitive pricing and helpful phone agents, with several customers receiving tickets minutes after purchase. Common positives include easy ordering, quick downloads to mobile devices and staff who resolve issues promptly. However, a minority of reviews report problems: rude responses from staff, website errors that changed booking dates, and delays or unavailability of future-season tickets. Consumers should verify ticket release dates and the company’s refund and change policies before purchase, and consider confirming preferred contact channels (phone-only options may be limiting for some international customers). Overall, the review sample suggests reliable fulfilment and value for most buyers, offset by occasional communication or UX failures that can affect a trip.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer found tickets overpriced and staff very rude, ending future use.
“outrageously overpriced the tickets”
Website changed selected date and customer services refused refund for their error.
“no refunds or anything when it was a fault with the website.”
Helpful, unhurried staff assisted with trip planning and answered questions.
“Great service really helped us plan our trip”
Quick email delivery and easy order form at a discounted price.
“I had the tickets in my email box 2 minutes later”
Most reviewers report fast, friendly and knowledgeable staff and reliable booking fulfilment; isolated reports describe rude or disrespectful interactions.
Many customers mention discounted prices, flash sales and overall savings versus booking direct; a few reviews complain tickets felt overpriced.
Users commonly praise an easy ordering flow and immediate e-ticket delivery, but some report website errors, download delays or limited booking channels.
Ticket delivery and redemption are usually reported as straightforward and reliable; a minority note unavailable releases or date-change errors affecting bookings.
Many reviewers praise helpful, responsive customer service (phone and phone agents named), while several describe poor responses or lack of timely information.
Overall impressions are positive for speed, price and staff helpfulness, though some customers experienced issues that affected their trip plans.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Easy booking for Eurodisney; cheaper than Disney and tickets received immediately.
“cheaper than on the Disney website.”
Easy booking for Eurodisney; cheaper than Disney and tickets received immediately.
“cheaper than on the Disney website.”
Consistently great experience with easy website and competitive prices.
“Easy to use website and competitive prices.”
Consistently great experience with easy website and competitive prices.
“Easy to use website and competitive prices.”
Booking was relatively easy, included free prints and efficient phone support.
“they include 10 free prints with the tickets.”
Booking was relatively easy, included free prints and efficient phone support.
“they include 10 free prints with the tickets.”
Easy-to-navigate website; purchased tickets at home and entered park without problems.
“No problems at all.”
Easy-to-navigate website; purchased tickets at home and entered park without problems.
“No problems at all.”
Excellent; reviewer will only use this service from now on.
“Excellent. Now only ever use these!!!”
Excellent; reviewer will only use this service from now on.
“Excellent. Now only ever use these!!!”
Adding a hotel night was easy and booking felt secure with contact available.
“This was so easy and done in seconds.”
Adding a hotel night was easy and booking felt secure with contact available.
“This was so easy and done in seconds.”
Ordering straightforward; no problems and awaiting ticket processing.
“All good on ordering striaght forward on booking tickets”
Ordering straightforward; no problems and awaiting ticket processing.
“All good on ordering striaght forward on booking tickets”
The agent was friendly, helpful and changed tickets with minimal effort.
“sorted the tickets out with minimal effort”
The agent was friendly, helpful and changed tickets with minimal effort.
“sorted the tickets out with minimal effort”
Helpful agent processed same-day refund after unexpected cancellation.
“refund was received the very same day!”
Helpful agent processed same-day refund after unexpected cancellation.
“refund was received the very same day!”
No problems ordering or receiving tickets from the company.
“no problems ordering or receiving tickets”
No problems ordering or receiving tickets from the company.
“no problems ordering or receiving tickets”
Great service with many options, good rates, and quick ticket delivery.
“Quick to provide tickets upon full payment.”
Service was consistently great with quick ticket delivery.
“Always a great service.”
The reviewer obtained a great deal on tickets.
“It was a great deal!”
Customer felt the purchase was a great deal.
“It was a great deal!”
Purchased tickets two weeks ago but hasn't received ticket link or promised prints.
“still haven’t received link to my ticket”
Tickets purchased two weeks ago but confirmation link not received.
“still haven’t received link to my ticket”
Customer services quickly and effortlessly resolved ticket issue.
“fantastic in solving the issue without any hassle to us.”
Customer service resolved ticket issue quickly and without hassle.
“they were fantastic in solving the issue without any hassle to us.”
Helpful handling of last-minute changes; reviewer will use again.
“Were very helpful in dealing with a last minute change of plans”
Helpful with last-minute change and preferred for future use.
“Were very helpful in dealing with a last minute change of plans”
Clerical pricing error occurred but staff rectified it after phone call.
“balance outstanding was more than double what we’d just been quoted”
Clerical pricing error was resolved after contacting customer service.
“the balance outstanding was more than double what we’d just been quoted”
Easy-to-use site, competitive prices, deposit holds and helpful payment reminders.
“Deposit to hold tickets is helpful.”
Website was very easy to use with helpful payment options.
“Very easy to use.”
Ticket purchase included a free, delicious burger at Siam Waterpark.
“Free burger with the tickets for Siam Waterpark”
Tickets included a free burger, which the reviewer found delicious.
“Free burger with the tickets for Siam Waterpark which was delicious.”
Company reliable, helpful and willing to price match; long-term customer impressed.
“Throughly genuine first rate company who provides what they say”
Company is genuine, helpful, and consistently impressive over years.
“Throughly genuine first rate company who provides what they say without question.”
Wendy Willis answered all questions and inspired repeat use of company.
“answered every question to tell me everything I need to know.”
Staff member Wendy Willis answered all questions and inspired repeat use.
“Wendy Willis answered every question to tell me everything I need to know.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
AttractionTickets.com is an online ticket retailer specialising in attraction and theme-park admissions. The site sells e-tickets and packaged attraction deals and provides booking and customer-support channels for consumers comparing prices, delivery methods and booking options.