Reviews Analysed
21
We Collect & Analyse Reviews
AttractionTickets.com
Experiences & Reviews
AttractionTickets.com is an online ticket retailer specialising in attraction and theme-park admissions. The site sells e-tickets and packaged attraction deals and provides booking and customer-support channels for consumers comparing prices, delivery methods and booking options.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
29d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviewers report fast, friendly and knowledgeable staff and reliable booking fulfilment; isolated reports describe rude or disrespectful interactions.
Share
Strong
16%
💰
Value for money
Many customers mention discounted prices, flash sales and overall savings versus booking direct; a few reviews complain tickets felt overpriced.
Share
Strong
14%
⚡
User experience
Users commonly praise an easy ordering flow and immediate e-ticket delivery, but some report website errors, download delays or limited booking channels.
Share
Mixed
19%
🔧
Product quality
Ticket delivery and redemption are usually reported as straightforward and reliable; a minority note unavailable releases or date-change errors affecting bookings.
Share
Mixed
9%
📞
Communication
Many reviewers praise helpful, responsive customer service (phone and phone agents named), while several describe poor responses or lack of timely information.
Share
Mixed
16%
⭐
Overall experience
Overall impressions are positive for speed, price and staff helpfulness, though some customers experienced issues that affected their trip plans.
Share
Strong
26%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Tickets to Disney Walt World
" We have made several trips to Disney World a dozen time over the past 7 years. All this while, Attraction Tickets have been doing the booking and I have always loved the excellence, efficiency and the prices. However, I was somehow disappointed by how they have outrageously overpriced the tickets yet nothing have changed at the park. I tried to ask for reasons for the high prices from one of the staff but I got a very rude reply. She was very disrespectful that I almost cancelled the tickets ,was it not that I had made a promise to my kids and they were very eager to visit the park. This is my last time to use Attraction tickets services for any booking. "
Katie Megan
Collected.reviews
Dec 02, 2021
Featured for: pricing complaint and rude staff
The website has made an error when I…
"The website has made an error when I picked a date and automatically changed it to another date, when trying to explain this to customer services they..."
Leanne
Trustpilot
Sep 30, 2025
Featured for: website error and refund dispute
5 star help and advice
"Great service really helped us plan our tr..."
JOHN PENDLETON
Trustpilot
Sep 30, 2025
Featured for: concise praise for helpful service
Great experience
"Great experience I ordered tickets the day before going to Kennedy Space centre Florida and I had the tickets in my email box 2 minutes later of press..."
Paul Hunt
Trustpilot
Sep 30, 2025
Featured for: fast email tickets and discount
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
JOHN PENDLETON
trustpilot.com
Sep 30, 2025
5 star help and advice
Great service really helped us plan our tr...
M
Ms Campbell
trustpilot.com
Sep 30, 2025
Easy to navigate website
Easy to navigate website. Price overall reason for purchas...
A
Alan Mills
trustpilot.com
Sep 30, 2025
Everything was smooth from start to…
Everything was smooth...
M
Miss Sandra Biggam
trustpilot.com
Sep 30, 2025
Great deal for HHN
...
S
SJD
trustpilot.com
Sep 30, 2025
Have used attraction tickets before and…
Have used attraction tickets before and hopefully w...
R
Roxanne
trustpilot.com
Sep 30, 2025
Great service as always
Great service as always, super he...
M
Mr Gwyn Price
trustpilot.com
Sep 30, 2025
Fast and friendly service with people…
Fast and friendly service with people...
m
marie leese
trustpilot.com
Sep 30, 2025
Ease of ordering and best price
Ease of ordering. Best prices and all tickets download...
A
Andy
trustpilot.com
Sep 30, 2025
Reliable and fast
...
F
Felipe
trustpilot.com
Sep 30, 2025
2026 Disney tickets not ready to link your account on September.
Before making my purchase, I would have appreciated being informed that the 2026 tickets were not yet availab...
J
Jo
trustpilot.com
Sep 30, 2025
Good to deal with
Good company. Good discounts. Even if the discount has expired online they will uphold. Have bought tickets for attractions in Orlando for...
P
Paul Hunt
trustpilot.com
Sep 30, 2025
Great experience
Great experience I ordered tickets the day before going to Kennedy Space centre Florida and I had the tickets in my email box 2 minutes later of press...
A
Amanda Parkes
trustpilot.com
Sep 30, 2025
Love love love
Absolutely can’t recommend highly enough,...
D
Daisy Duck
trustpilot.com
Sep 30, 2025
Great prices
I was going to purchase my park tickets direct from Disney but then saw Attraction tickets had a flash sale....
L
Lynsey Jones
trustpilot.com
Sep 30, 2025
Excellent customer service also when I…
Excellent customer service also when I rung with issue it wa...
L
Leanne
trustpilot.com
Sep 30, 2025
The website has made an error when I…
The website has made an error when I picked a date and automatically changed it to another date, when trying to explain this to customer services they...
L
Lucy Searle
trustpilot.com
Sep 30, 2025
Another great experience!
Another great experience with AttractionTickets.com! I always come to you for my Disney Magic tickets. I booked my tickets by phone with Mary who gave...
J
Joan Barron
trustpilot.com
Sep 30, 2025
Great service highly recommend the…
Great service highly recommend the staff are so helpful , patient and polite .. I will be...
C
Crystal
trustpilot.com
Sep 30, 2025
Everything can be done via a phone…
Everything can be done via a phone call. alternative of other channel of commu...
A
Anita Trager
trustpilot.com
Sep 30, 2025
Best online ticket access and honest.
Best online ticket access and honest. We will be looking for more tickets from...
Conclusion
Reviews show frequent praise for fast e-ticket delivery, competitive pricing and helpful phone agents, with several customers receiving tickets minutes after purchase. Common positives include easy ordering, quick downloads to mobile devices and staff who resolve issues promptly. However, a minority of reviews report problems: rude responses from staff, website errors that changed booking dates, and delays or unavailability of future-season tickets. Consumers should verify ticket release dates and the company’s refund and change policies before purchase, and consider confirming preferred contact channels (phone-only options may be limiting for some international customers). Overall, the review sample suggests reliable fulfilment and value for most buyers, offset by occasional communication or UX failures that can affect a trip.