A Memorable Holiday Experience with Canadian Affair - I recently had the pleasure of booking a holiday to Canada with Canadian Affair, and I am truly impressed by their services. From flights to hotels, tours to cruises, they offer a comprehensive range of options that catered perfectly to my travel needs. The staff at Canadian Affair were exceptionally knowledgeable about all aspects of travelling in Canada and were able to give me useful tips on the best places to visit based on my interests. They also helped me make informed decisions by giving detailed information about pricing plans for different packages. One thing that stood out during my experience was the attention given to the little details like airport transfer arrangements and food preferences. These seemingly small gestures made a significant impact on how smooth everything went during my trip. Overall, I would recommend Canadian Affair without any hesitation if you're planning your next trip adventure in Canada! Their professional service combined with an excellent selection of holidays makes them an ideal choice for anyone looking towards exploring from Rocky Mountains right down till Toronto!
Canadian Affair
Reviews & Experiences
Customer reviews provided here show repeated praise for staff knowledge and responsiveness, with many customers naming individual agents. Booking interactions are frequently described as prompt and seamless, including online enquiries, callbacks and continuity with a single agent. A small number of reviewers explicitly mention competitive pricing or good deals, and a few note well-constructed itineraries and positive holiday experiences. Prospective customers should expect attentive customer service and clear communication, while continuing to compare prices and read destination-specific reports before booking.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Jan 2023 – Oct 2025).
Rep couldn’t have done more for us, had he been a member of family. - You know when a delivery company asks did the delivery person go about and beyond? Well Mark, your representative when above and beyond in all aspects...
Great Service so far!!!! - Very efficient, friendly and informative service! We enquired via the internet/web site about a trip to Ontario as a fly drive with a motor home optio...
Excellent service - Excellent, speedy reply following initial online contact followed by efficient and timely prov...
What reviewers often mention
Service quality
Reviews consistently describe helpful, knowledgeable agents who manage bookings, itineraries and practical arrangements with attentive detail.
Value for money
Only a few reviews mention price; those that do cite competitive quotes, good deals or satisfactory package pricing.
User experience
Booking and contact processes are repeatedly described as straightforward and prompt, with timely replies and continuity from one agent.
Product quality
Some reviewers note well-developed itineraries and positive holiday outcomes, but direct commentary on hotels or tours is limited.
Communication
Customers report prompt, informative responses and personalised support from named staff, indicating strong two-way communication during booking.
Overall experience
Several reviewers recommend the company, cite repeat bookings and describe being satisfied with the planning and support received.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
We have booked with Canadian affair many times, and the. Customer service is always first class . E...
Rep couldn’t have done more for us, had he been a member of family. - You know when a delivery company asks did the delivery person go about and beyond? Well Mark, your representative when above and beyond in all aspects...
This is a review re booking process only. Excellent service from Adele. incredibly helpful and thorough. Adele...
Adele at Canadian affair was polite, informat...
Very good prompt service with good…
Excellent service - Excellent, speedy reply following initial online contact followed by efficient and timely prov...
Creative itinerary developed for 12 day tour - Useful outline itinerary was created based on limited information provided. Alteration...
The sales desk lady was excellent - The sales desk l...
Couldn’t have been more helpful and…
Excellent company with knowledgeable staff - I like how I always get to speak to a real person every time I ring them. They are very knowledgable and helpful a...
Booking experience unproblematic....
So easy to book - Karen was very helpful and an...
Mark Carson - Mark our contact and agent organised our holiday last year which was amazing - when we decided to do a...
Canada family and tourist holiday - John was knowledgeable and helpful, made organising our visit to Canada next year easy. Only book...
Great service, everything...
Great service from Karen ! We made an initial email enquiry after looking for ideas on...
Very friendly and helpful - ...
Excellent help as always - ...
Great Service so far!!!! - Very efficient, friendly and informative service! We enquired via the internet/web site about a trip to Ontario as a fly drive with a motor home optio...
Good service with excellent knowledge - Excellent service provide by John. He listen to my needs and provide fanastic recommendation with great price...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
About Canadian Affair
Canadian Affair is a UK-based specialist tour operator focusing on travel to Canada. It arranges package holidays, flights, hotels, bespoke itineraries, self-drive and guided options, and provides customer-facing booking and advisory services for UK consumers planning Canadian travel.