Hyperoptic (5 reviews)

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  • 3.2
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  • 3.2
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  • 3.6
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  • 2.8
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Overall
3.2

Hyperoptic

Some people love it when things move fast, while some prefer things going slowly. But everyone would love a fast internet connection. For fast access to information and transmission of data, a good internet connection is needed. That's why broadband service is the best option when it comes to a good and fast internet connection. Broadband service provides a higher-speed of data transmission, good quality internet services, and constant access that doesn't need every-time reconnection. There are many broadband service providers, but which one will you go for and why will settle for them? You have to be sure that the broadband provider offers the best before investing in their Services. Hyperoptic claims to be one of the best broadband service providers in the UK. But how truthful is this claim? Can the services of this company be trusted? How prompt is their customer care response? Is their website safe enough for customers to do online transactions? Are their services affordable for the common man? We can't say for sure if they can be trusted, as we haven't engaged their services before. However, we suggest you read unsolicited customer reviews of Hyperoptic here to have a better knowledge of their services.

About Hyperoptic
Hyperoptic is a telecommunication company that offers fibre broadband services. The company was established in 2011 by Dana Tobak and Boris Ivanovic providing gigabit fibre service in the UK. Hyperoptic claims to Power premises in 39 UK town and cities by working with freeholders, developers, property managers and residents. The company has been named ‘Best Superfast Broadband’ by the Internet Service Providers’ Association (ISPA) for the last six years running and has also won the 2018 Broadband Pioneer Award at the World Communications Awards. They claim to be committed to giving their customers the best experience possible. Their head office is located at Shepherds Bush Rd, London.

Products and Services of Hyperoptic
Hyperoptic offers fibre broadband service for homes and businesses. Their home broadband service has packages that range from 50Mbps to 1Gbps. Each package comes with features like unlimited data, free installation and routers. Subscription can be made on a monthly bases. They also offer business broadband service that can be broadband alone or broadband plus phone subscription. The packages in the business broadband category range from 50 Mbps for fast speed connection, to 1Gbps for hyper-fast speed connection.

Compliments, complaints, and tips for Hyperoptic
Have you visited Hyperoptic before for broadband services? If you're giving an assenting response, then you're in the right position to tell us how they operate. What do you make of their home and business broadband services? Do they offer free installation service and free router for their home broadband service? Do you find their services satisfactory enough to recommend them? Do you have tips or opinions regarding Hyperoptic services that you would like to Lodge here? Maybe you can suggest to us how the company can improve its service delivery for best clients’ experience. Kindly do so by leaving an honest assessment of Hyperoptic here. Your experience and feedback will help potential clients make a well-informed decision

 

174 Hammersmith Rd

W6 8DA London

📧 support@hyperoptic.com

☎ 0333 332 1111

Reviews, complaints & experiences

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Hyperoptic - All reviews
  • Beryl
    03-12-2021

    40mbps Fibre

    This is my first time writing a bad review and I hope it's the last time. After these few bad experiences, I decided to cut my losses with Hyperoptic and move on. I have Fibre 40 speed package and I'm sure everyone would know that 40mbps is more than enough for most people. But I'm not "most people". I have a lot of online cloud storage (from Google Drive and Dropbox) as well as back up hard drives and other hardware that access the internet very frequently. So for an average working day, I need about 30-40mbps just to be able to function well. Correct my throttling plea or I'll cut off your services!

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    8
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