Unlimited Fibre Online -
Nothing they say should be taken at face value because they will defraud you and withdraw money from your bank account even if you cease using your bank card.
Because I have never received an internet router from them, they have been able to withdraw money from my account without my knowledge or permission, even though I have italk installed on my phone.
Despite the fact that it has been four months since I placed my order, I have yet to receive an internet router.
This company should not be trusted because they have done the same thing to other folks in other reviews, which I have witnessed firsthand.
Take no action in support of them, and do not invest any kind of trust in them at any point in time.
italk
Reviews & Experiences
Review content shows a mix of mostly positive experiences with italk's sign-up, support and communication, alongside a single detailed complaint about missing hardware and alleged unauthorised charges. Many reviewers highlight easy online sign-up, clear instructions and polite, helpful representatives. A small number specifically cite lower monthly costs after switching. Prospective customers should verify installation timelines, confirm router delivery, and monitor billing; retain order confirmations and check bank statements. When contacting support, note that several reviewers found agents responsive and helpful, which may aid resolving issues promptly.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Dec 2021 – Oct 2025).
Good customer service skills, found...
Very quick response , and the contract was much cheaper than I wa...
From Sky to Talk Talk in one easy lesson.This has been an excellent way for me… - This has been an excellent way for me to change from Sky ( too Expensive ) and go to Talk Talk. Very p...
What reviewers often mention
Service quality
Most reviewers describe helpful, polite and efficient staff and quick problem resolution; one review alleges fraudulent billing and untrustworthy conduct.
Value for money
Several reviewers mention cheaper contracts compared with prior providers, but the sample citing price is small and evidence is limited.
User experience
Numerous reviews report straightforward online sign-up and quick, easy setup; clear instructions and simple processes are frequently highlighted.
Product quality
Very few reviews mention hardware; the one detailed report describes non-delivery of a router and related billing concerns.
Communication
Frequent comments praise polite, knowledgeable representatives and quick responses by phone or support channels across many reviews.
Overall experience
Most reviewers express overall satisfaction citing easy setup and helpful support, while one review reports serious billing and delivery problems.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
All Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
1st class service - ...
Good customer service skills, found...
Quick,easy to set up..no stressful phone calls to people you do...
Really easy to use sign up websit...
Very quick and easy - ...
Very quick response , and the contract was much cheaper than I wa...
I can confirm been with you for too l...
Very nice and polite and easy to talk to
Easy to set up and straight forward
Great care and easy to complete orde - Easy fast thay make it...
From Sky to Talk Talk in one easy lesson.This has been an excellent way for me… - This has been an excellent way for me to change from Sky ( too Expensive ) and go to Talk Talk. Very p...
Sorted my problem speedily and politely. - Sorted my problem sp...
All went real well easy to do - ...
Amazing easy to call and speak to…
The representative I spoke to was friendly, knowledgeable and...
Seemed easy to set up - ...
Very polite and helpful would highly…
Excellent customer service - ...
Blinding sercice - Lily the lady I spoke to was absolutely brilliant explained everything...
Very helpful in getting me the best deal - Very helpful in gett...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
About italk
italk is a company name associated with telecommunications and internet services. When researching italk reviews, consumers commonly look for information on setup and installation, billing and payments, customer support responsiveness, and overall service reliability. Search queries often include terms like italk reviews, italk broadband, installation, billing issues and customer service to assess trustworthiness and fit for household connectivity needs.