Plusnet (1 reviews)

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Plusnet

Health care providers looking to use electronic health records, health IT capabilities like electronic exchange of health care information, and telehealth need the help of broadband. Broadband services are offered by digital subscriber lines, local telephone companies, and many others, depending on the individual or corporation's need. Broadband serves as an educational tool that allows people to learn about their wellness and better maintain their health. Plusnet asserts they’ve been providing broadband since 1997 with a mission to offer great value packages. But how true are their claims? Do they really have a good track record? Are their personnel attendants friendly, dedicated and well-grounded as maintained on their website? We suggest you read honest customer reviews of Plusnet here to get suggestive answers to your questions.

About Plusnet
Plusnet asserts they've been providing broadband since 1997, with a mission to offer great value packages. The organization affirms since they've included mobile deals, BT Sport, and more. They state that their UK-based customer service team is multi-award winning because they are friendly and always happy to help. The company claims happy customers make a happy Plusnet and by keeping things simple and personal, happiness is exactly what happens, customer care goes beyond the home. Plusnet boasts to help businesses across the UK with their broadband, helping them set up networks that make their customers happy too and if customers run a small business, they’re available to make it easier to run it online.

Products and Services of Plusnet
Plusnet offers various broadband services which include essential unlimited broadband with standard average download speeds of 10MB made for every day browsing and email, fast unlimited fibre with fast average download speeds of 36MB great for streaming, gaming and browsing when using multiple devices and super-fast unlimited fibre extra with average download speeds of 66MB perfect for busy homes, online at the same time using different devices, great for home working, streaming, HD gaming and video calling. Their broadband extras include strong security due to the fact they claim the internet is filled with wonderful things, but are safe in the knowledge that not all are great, thus the security is to stop malicious software, links, and emails going through, and many more. Voice mail, call waiting, and talk more for less are all extra broadband packages. They also claim to offer flexible, award-winning mobile deals, super value SIM-only deals, bolts-on, and a host of other broadband services.

Compliments, Complaints, and Tips for Plusnet
Which of the broadband services offered have you subscribed to? Why did you subscribe to that broadband service? Did you switch from an earlier broadband service? Why did you switch from that service? Does your current service provide you with the services promised before you switched? What has been your experience with their customer service? Does their broadband extra service add additional benefits to the service? Would you recommend their services to others? Do you have any compliments or complaints you would like to share about their services? Do you have any additional information you want to provide? We greatly appreciate your honest feedback. Your feedback will help potential clients make well-informed decision. We’d love to hear from you soon.

 

2 Pinfold Street

S1 2GU Sheffield

☎ 0800 432 0200

Reviews, complaints & experiences

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Plusnet - All reviews
  • Christabel
    25-11-2021

    Unlimited Fibre Extra

    I ordered Unlimited Fibre Extra in May then cancelled it in September because I found that I was never going to use it. After the cancellation I had to take money out of my account to pay for the broadband which I was told would be refunded after 31 days. However in December i got a £64 bill which i hadn't expected having checked Plusnets website and there was no reference to any charges for broadband, when i called up they said the only way the money could be refunded is if i cancel my bank card, which obviously doesn't help when you don't have another card. I regret contracting this company.

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    Overall
    7.5
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