The single available review praises responsive staff, clear explanations and a rapid outcome, with specific mentions of Lauren and Lee and completion within two weeks. That report indicates strong satisfaction on service, communication and ease of use for that reviewer. However, this is one data point only; it does not represent a broader sample. Consumers should seek additional reviews, confirm credentials and regulatory status, request fee details and ask for expected timelines and client references before deciding.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer support provided timely, clear explanations enabling an investment within two weeks.
“The customer service is second to none, super and efficient.”
Single reviewer describes prompt, efficient and helpful service with named staff providing clear guidance and enabling a quick outcome.
The available review does not mention price or perceived value; consumers should request fee details and compare alternatives.
Reviewer reports explanations were straightforward and easy to understand, which supported trust and faster decision-making.
Reviewer refers to precise details and honest descriptions of the services offered, indicating a positive perception of service quality.
Reviewer highlights timely responses (even late at night) from specific staff members, suggesting attentive and available communication.
Reviewer completed an investment within two weeks and expresses strong appreciation and satisfaction with the overall engagement.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
The reviewer found customer service useless and a waste of time.
“Worst customer service ever.”
Promised 0% credit and February delivery were not honoured.
“they wouldn’t honour the interest free credit.... Avoid”
Customer support was impossible to reach and delivery details were wrong.
“Customer support is dreadful.”
Reviewer praises Tesla Powerwall 3 as best single phase home battery.
“their home batteries are the best on the market”
Service lacks human oversight, causing processes to fail without ownership.
“You get treated like an order number.”
Reviewer found the 2025 Model 3 uncomfortable and ergonomically awkward.
“The 2025 Tesla Model 3 has been a very uncomfortable drive in my experience.”
Repeated poor service experiences, long waits, and unreliable repairs.
“Terrible Customer Service”
Staff were unresponsive and misdiagnosed a battery as a safety risk.
“they then decided to panic and tell me my battery was a safety risk”
Reviewer reports racial abuse and being refused non-warranty service.
“Called me pakie b×××××d”
Alex provided patient, knowledgeable, and reassuring repair service.
“Alex from Tesla Newcastle was an absolute pleasure to deal with.”
Reviewer feels Tesla is declining due to feature removals and durability issues.
“It used to be better in general.”
Battery and suspension failed and suspension remains unfixed.
“Battery and suspension failures.”
Reviewer had a very bad experience due to poor customer service.
“Worst experience. Bad Customer service.”
Customer service is largely unresponsive and staff appear disinterested.
“Emails are totally ignored 90% of the time.”
Reviewer waited over half an hour for Powerwall support with no apology.
“waiting 32 minutes and counting to speak to someone”
Delivery was delayed and sales team provided no updates.
“I still don't have the car after waiting months”
An overpayment remains unresolved with no reimbursement confirmation.
“over payment of almost $90,000”
Sales and service teams unresponsive, delivering late and treating customers poorly.
“Avoid buying a Tesla at all costs”
Repeated serious faults led to very high repair costs and poor support.
“The vehicle has suffered repeated faults, each resulting in very high repair costs.”
A seven-year recurring critical error caused long repairs and dangerous incidents.
“Had a lingering random critical error issue for seven years”
I don't know where to start the innumerable praises that this company deserves. The customer service is second to none, super and efficient. I dealt with Lauren and Lee who responded in a timely fashion, even late at night. They gave me precise details and honest reviews about the kind of work they offer in the market since I have no experience in finance and investments. The explanations from them are very straightforward so it was easy for me to understand and trust their reviews. That's how I got my investment done within a short time of hiring them in less than 2 weeks. I APPRECIATE THEIR NOBLE WORK ALWAYS!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
The Tesler is presented as a firm associated with financial education and investment support. People researching reviews about The Tesler typically seek information on client service, explanation quality, timelines and outcomes. Prospective customers should verify credentials, regulatory status, fee structures and ask for client references before engaging.