vidaXL
Nowadays, people prefer doing shopping online than going to a crowded marketplaces for shopping. This is because it's more convenient and time-saving. Online shopping can be defined as the act of buying goods and services from a seller via the internet. With the wide collection of goods online, online shoppers can pick the product of their choice using the internet to enable device and have them delivered to them at the comfort of their homes. Most online stores are usually available 24hrs a day allowing customers the freedom to place their order when it's most convenient for them. During holidays and festive periods, online shopping saves shoppers the time of waiting on the queue for a particular item. VidaXL, an online retailer claims to offer a wide range of products via its webspace. You should read unbiased customer reviews of VidaXL here before visiting their website.
About VidaXL
VidaXL is an international online retailer, with headquarters in Venlo. The company was born when two young entrepreneurs in 2006 started selling products on a small scale via different platforms. With success in the online business, the created their own brand VidaXL. Over time the number of products they offered grew exponentially, this made the company start selling in more countries through their webshops. They base the success of their business on their ability to source for products and offer them at competitive prices to buyers. VidaXL offers a vast array of products in categories like home & garden, furniture, sporting goods, and many more. VidaXl owns a factory where they produce chipboard furniture supplying customers in 27 European countries.
Products and Services of VidaXL
VidaXL offers a wide spectrum of products, some of which includes, Baby & Toddler Furniture, Beds & Accessories, Benches, Cabinets & Storage, Chairs, Entertainment Centers and TV Stands, Foot Rests, Furniture Sets, Office Furniture, Office Furniture Accessories, Outdoor Furniture, Outdoor Furniture Accessories, Room Dividers, Shelving, Shelving Accessories, Sofa Accessories, Sofas, Table Accessories, Tables, Trolleys and Decor, Emergency Preparedness products, Fireplace & Wood Stove Accessories, Flood, Fire & Gas Safety products, Household Appliances, Household Supplies, Kitchen & Dining wares, Lighting, Lighting Accessories, Linens & Beddings, Building Consumables, Building Materials, Fencing & Barriers, Hardware Accessories, Hardware Pumps, Heating, Ventilation & Air Conditioning, Locks & Keys, Plumbing, Power & Electrical Supplies, Storage Tanks, etc. They also offer Sporting goods, animals and pet Supplies, Toys & Games, Vehicles & Parts, Baby & Toddler as well as business and industrial products. VidaXL offers free delivery and returns services. They claim to offer customer service in the native language of all the countries they are active in.
Compliments, complaints, and tips for VidaXL
Have you ordered any product from VidaXL before? If you have, kindly rate their products and overall service delivery on a 5-point scale. what is your take on the prices of VidaXL's baby and Toddler furniture, are they worth the quality being offered? Was it easy locating your desired product on their website? Which delivery service do they use in dispatching orders? What can you say about their payment system? And what is your opinion on their return policy? How likely would you recommend them to a friend? If you were satisfied with your order or you have a tip on how VidaXL can improve the quality of its products and service delivery, kindly let us know by leaving a sincere review of VidaXL here. Your experiences and feedback will go a long way in helping potential clients make a well-informed decision.
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Customer Service is atrocious.
While I am pleased with the products I received, there should have been 3 deliveries, but I only received 2.
I've been following them with multiple emails and online chat sessions for over a week with no success.
The customer service is atrocious.
There is no means to contact anyone to speak with, and you are repeatedly fobbed off with no resolution.
They have $200 of my money for items I haven't received, and I can't get anyone to take it.
As this company is in shambles, I am now looking to approach Fair Trading NSW.
Before you part with your money, think twice.
I've got nothing except heartbreak.
Alex response states that they have sent an email to deal with the problem individually.
I did not receive such an email from the stated individual, therefore this is again another regular useless response with Really no Nothing.