Reviews Analysed
21
We Collect & Analyse Reviews
AWD IT
Experiences & Reviews
AWD IT is an online retailer and system integrator specialising in prebuilt and custom personal computers and component sales. The company appears to offer component-level builds, bespoke configuration options and fulfilment via courier. People searching for AWD IT commonly look for custom gaming PCs, prebuilt desktops, component bundles, delivery performance and customer support information.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
17d
Overall Rating
4.9
Our Analysis
🎯
Service quality
Reviewers regularly praise prompt, helpful customer support and follow-up, with fast email responses and proactive assistance reported.
Share
Strong
13%
💰
Value for money
Several reviewers call out competitive pricing, bundle deals and cheaper component prices compared with other sellers.
Share
Strong
7%
⚡
User experience
Many buyers report straightforward ordering and easy setup; a minority experienced specific setup difficulties or lacked build instructions.
Share
Strong
13%
🔧
Product quality
Customers frequently describe solid build quality, careful internal protection and reliable PC performance for their intended uses.
Share
Strong
17%
📞
Communication
Delivery and updates are often timely and well-handled, though some reviews note delays, a rude courier or missing build explanations.
Share
Mixed
21%
⭐
Overall experience
The majority of reviewers report a positive overall experience and say they would buy again or are satisfied with their purchase.
Share
Strong
29%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
All in one Fortune Windows 10intel10100FPC package
"
I ordered the All in one Fortune Windows 10 Intel 10100FPC PACKAGE 1F10 package from the AWDIT online store. I was impressed with the quality of the package.
My queries regarding the best brands to buy, the most affordable alternatives to buy, and what guarantees they gave were all addressed with enthusiasm by their customer service team, which was outstanding.
Because I was launching a PC Playing Station for commercial purposes, I wanted to be well-versed in every area of the company before I started.
He was especially taken aback by the care paid to cable management and the use of expanding foam to protect the inside components, both of which he thought were extremely outstanding.
Despite the fact that the delivery guy was quite caustic, my product came in perfect condition and is now running well.
"
Mohamed Prakar
Collected.reviews
Dec 03, 2021
Featured for: Shows service, build quality, courier issue
Superb customer service
"Customer service interaction was excellent..."
Ian
External Source
Oct 01, 2025
Featured for: Example of fast, helpful customer service
Custom components catered to almost perfectly.
"I am super grateful for AWD-IT being my gateway into PC gaming delivering me a product which is of amazing quality and works better than I expected it..."
Răzvan Moldoveanu
External Source
Oct 02, 2025
Featured for: Customisation praised, missing build explanation
Excellent Provider of IT Products
"A great range of products, easy to order, significantly che..."
Murray Cowell
External Source
Oct 01, 2025
Featured for: Mentions price, delivery, follow-up service
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
B
Ben Torrado
External Source
Oct 02, 2025
Pc and delivery
Extremely easy and useful on knowing what you are actually buyin...
s
sam wakeman
External Source
Oct 02, 2025
l would say the better one but the…
l would say the better one but the delivery sa...
R
Răzvan Moldoveanu
External Source
Oct 02, 2025
Custom components catered to almost perfectly.
I am super grateful for AWD-IT being my gateway into PC gaming delivering me a product which is of amazing quality and works better than I expected it...
M
Mark
External Source
Oct 02, 2025
Quick delivery
Quick delivery, many...
M
MNB
External Source
Oct 02, 2025
Great quality and good prices.
Great quality and...
D
Daniel
External Source
Oct 01, 2025
Quick delivery really happy with that…
Quick delivery really happy with that but I'm struggling to get it set up as a test...
J
JW
External Source
Oct 01, 2025
Excellent PC
Needed to replace my old PC which could not accommodate windows 11. My son who is a techie recommended...
I
Ian
External Source
Oct 01, 2025
Superb customer service
Customer service interaction was excellent...
M
Matthew Cunliffe-davies
External Source
Oct 01, 2025
Great service
Very good experience with t...
M
Murray Cowell
External Source
Oct 01, 2025
Excellent Provider of IT Products
A great range of products, easy to order, significantly che...
E
Ewa
External Source
Oct 01, 2025
Great company
...
N
Norman
External Source
Sep 30, 2025
Great Experience
Great Experience, On time delivery, Customer service is always on their toes,...
d
david ashley
External Source
Sep 30, 2025
Really happy with my pc
Really happy with my pc. Overall experie...
C
Calum M.
External Source
Sep 30, 2025
Solid experience
Good price on a popular memory kit, arrived...
T
Tony Hall
External Source
Sep 30, 2025
They put themselves out to help
Very helpful reply quickly to...
R
RICHARD KOWALSKI
External Source
Sep 30, 2025
Great product and delivery was within…
Great product and delivery w...
S
Sue Bibby
External Source
Sep 29, 2025
All I can say my grandson loves it it…
All I can say my grandson...
K
Keith Elliott
External Source
Sep 29, 2025
Fantastic fast delivery
Fantastic fast delivery. Easy to...
J
Josh
External Source
Sep 29, 2025
Fantastic product I am so happy
Fantastic product I am so happy with the pc the delivery...
B
Brian Smith
External Source
Sep 29, 2025
Good quick service
Good quick service...
Conclusion
Reviews indicate AWD IT commonly delivers well-built PCs and components, with multiple customers praising build protection, performance and packing. Fast delivery and competitive pricing are recurring themes, and buyers frequently mention helpful, responsive customer service. A smaller number of reviews report delivery delays, an instance of poor courier behaviour, or lack of explanation around specific custom build choices. Prospective customers wanting bespoke mounting or unusual requests should confirm build details with support before ordering; the reviews suggest AWD IT is generally responsive and offers hassle-free returns when needed.