Reviews for Eibmarkt show a mixed picture. Several customers report timely dispatch, accurate orders and easy installation when products arrive. However, a notable number of reviews describe delivery failures, damaged items, delayed or partial refunds and poor responsiveness to emails or calls. If you plan to order, check stock and tracking carefully, keep payment protection options available, and document communications. Consider using payment dispute services or contacting your bank if refunds are incomplete.
Examples from available reviews (Nov 2018 – Feb 2026).
Fast shipping, easy installation and responsive service made me very satisfied.
“Overall, a great shopping experience!”
Received one damaged item and one missing, refund refused.
“Eibabo (Eibmarkt) is a complete sham of a company”
Order not delivered and refund unresolved after poor customer service.
“they just don't care...not their problem...the customers problem.”
Company falsely confirmed stock, delayed delivery, and refunded less than paid.
“Twice the company confirmed (via email) they had it in stock.”
Mixed reports: some orders dispatched promptly, but multiple customers cite refused refunds, delivery failures and unsatisfactory support.
Customers report refunds being withheld or extra charges; a few mention slightly higher prices despite complete orders.
Buying experience varies: some praise easy installation and fast shipping; others report missing parcels and unresolved order problems.
Product condition is generally acceptable when delivered, but there are isolated reports of damaged items and missing goods.
Communication is a frequent complaint: reviewers describe unanswered emails, missed calls and poor follow-up about deliveries and refunds.
Overall impressions are mixed to negative: some customers report smooth orders, while several describe delivery, refund or support failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (7) · resellerratings.com (3) · Reviews (1) · Reviews (1) · Quotes shortened · As of: February 2026
Customer unhappy: company didn't respect terms and was unhelpful.
“Not helpful customer service.”
Order not delivered and refund unresolved after poor customer service.
“they just don't care...not their problem...the customers problem.”
Refund refused and emails ignored; PayPal required for response.
“Refused to refund item.”
Received one damaged item and one missing, refund refused.
“Eibabo (Eibmarkt) is a complete sham of a company”
Items dispatched timely, well packed, accurate order and invoice received.
“Dispatched in time, well packed”
Parcel missing due to wrong address and no response from company.
“Parcel missing as wrong address given to the delivery company.”
Company falsely confirmed stock, delayed delivery, and refunded less than paid.
“Twice the company confirmed (via email) they had it in stock.”
Refund refused and emails ignored; PayPal used to get response.
“Refused to refund item.”
Refund refused and emails unanswered; PayPal prompted response.
“Refused to refund item.”
One item arrived damaged and another never delivered as promised.
“The Busch Jaeger one arrived with dents scratches on its front metal surfaces”
I'm very glad to have found Eibmarkt.com !.I feel so secure that my home and business premises have surveillance. I have been using Surveillance camera TC2413 for about a week now and I am very happy with the quality of the item, the service and the level of responsiveness from the seller. Overall, a great shopping experience! The shipping was also very fast and the installation was very easy. I would recommend this company to anyone looking for good value and great customer service. I will also, definitely order from this site again and again in the future. You guys are awesome!
Parcel missing due to incomplete address and no responses received.
“Incomplete address passed to the courier.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Eibmarkt is an online retailer specialising in electrical supplies and components for professionals and consumers across Europe. Its catalogue typically includes items such as lighting, switches, surveillance equipment and HVAC parts, sold through an e-commerce platform with order processing and shipping services. Customers researching Eibmarkt often look for product availability, technical specifications and delivery terms.