Reviews Analysed
8
We Collect & Analyse Reviews
Eibmarkt
Experiences & Reviews
Eibmarkt is an online retailer specialising in electrical supplies and components for professionals and consumers across Europe. Its catalogue typically includes items such as lighting, switches, surveillance equipment and HVAC parts, sold through an e-commerce platform with order processing and shipping services. Customers researching Eibmarkt often look for product availability, technical specifications and delivery terms.
Overview & Key Metrics
Positive Sentiment
25%
Latest Review
30d
Overall Rating
2.0
Our Analysis
🎯
Service quality
Mixed reports: some orders dispatched promptly, but multiple customers cite refused refunds, delivery failures and unsatisfactory support.
Share
Weak
19%
💰
Value for money
Customers report refunds being withheld or extra charges; a few mention slightly higher prices despite complete orders.
Share
Weak
16%
⚡
User experience
Buying experience varies: some praise easy installation and fast shipping; others report missing parcels and unresolved order problems.
Share
Weak
19%
🔧
Product quality
Product condition is generally acceptable when delivered, but there are isolated reports of damaged items and missing goods.
Share
Mixed
8%
📞
Communication
Communication is a frequent complaint: reviewers describe unanswered emails, missed calls and poor follow-up about deliveries and refunds.
Share
Weak
19%
⭐
Overall experience
Overall impressions are mixed to negative: some customers report smooth orders, while several describe delivery, refund or support failures.
Share
Weak
19%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 8 verified reviews (November 2021 – September 2025).
Surveillance camera TC2413
"I'm very glad to have found Eibmarkt.com !.I feel so secure that my home and business premises have surveillance. I have been using Surveillance camera TC2413 for about a week now and I am very happy with the quality of the item, the service and the level of responsiveness from the seller. Overall, a great shopping experience! The shipping was also very fast and the installation was very easy. I would recommend this company to anyone looking for good value and great customer service. I will also, definitely order from this site again and again in the future. You guys are awesome!"
Emma Willow
Collected.reviews
Nov 29, 2021
Featured for: Positive on product service and delivery
Avoid
"Long story short: Eibabo (Eibmarkt) is a complete sham of a company that operates in a scam/fraud-like manner. Back in March I ordered two premium lig..."
sd-kjshdf
Trustpilot
Sep 30, 2025
Featured for: Damaged item and missing delivery complaint
Over 6 weeks ago I ordered 10 complete…
"Over 6 weeks ago I ordered 10 complete sockets of GIRA Event with delivery to Spain. I got an confirmation-email from them and a tracking-URL to the d..."
KAI ATLE RØD
Trustpilot
Sep 30, 2025
Featured for: Long delivery delay and refund dispute
WARNING
"WARNING. I contacted the company in advice of purchasing a part needed to run an air con unit in my van. I wanted to insure they had it in stock befor..."
Holly Ruddin
Trustpilot
Sep 30, 2025
Featured for: False stock claim and refund shortfall
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 8 reviews
All Customer Reviews
Sources: Trustpilot (6) · Collected.reviews (2) · Quotes shortened · As of: September 2025
K
KAI ATLE RØD
trustpilot.com
Sep 30, 2025
Over 6 weeks ago I ordered 10 complete…
Over 6 weeks ago I ordered 10 complete sockets of GIRA Event with delivery to Spain. I got an confirmation-email from them and a tracking-URL to the d...
C
Cameron White
trustpilot.com
Sep 30, 2025
Refused to refund item
Refused to refund item. Never responded to emails sent. Ended up having to g...
s
sd-kjshdf
trustpilot.com
Sep 30, 2025
Avoid
Long story short: Eibabo (Eibmarkt) is a complete sham of a company that operates in a scam/fraud-like manner. Back in March I ordered two premium lig...
R
Robert
trustpilot.com
Sep 30, 2025
I am satisfied!
Dispatched in time, well packed (one order position folded since the box was not wide enough...), of course (it should be, but this is not the case al...
M
Maciej Dziewirz
trustpilot.com
Sep 30, 2025
Terrible service
Terrible service. Parcel missing as wrong address given to the del...
H
Holly Ruddin
trustpilot.com
Sep 30, 2025
WARNING
WARNING. I contacted the company in advice of purchasing a part needed to run an air con unit in my van. I wanted to insure they had it in stock befor...
d
dbhbgeppne
Collected.reviews
Nov 16, 2024
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Emma Willow
Collected.reviews
Nov 29, 2021
Surveillance camera TC2413
I'm very glad to have found Eibmarkt.com !.I feel so secure that my home and business premises have surveillance. I have been using Surveillance camera TC2413 for about a week now and I am very happy with the quality of the item, the service and the level of responsiveness from the seller. Overall, a great shopping experience! The shipping was also very fast and the installation was very easy. I would recommend this company to anyone looking for good value and great customer service. I will also, definitely order from this site again and again in the future. You guys are awesome!
Conclusion
Reviews for Eibmarkt show a mixed picture. Several customers report timely dispatch, accurate orders and easy installation when products arrive. However, a notable number of reviews describe delivery failures, damaged items, delayed or partial refunds and poor responsiveness to emails or calls. If you plan to order, check stock and tracking carefully, keep payment protection options available, and document communications. Consider using payment dispute services or contacting your bank if refunds are incomplete.