Skip to content
We Collect & Analyse Reviews

Expondo
Experiences & Reviews

Expondo is an online retailer of professional and industrial equipment for businesses and individual customers. It offers a wide range of tools, machinery and consumables across categories such as catering, workshop, laboratory, cleaning and storage, together with online ordering, delivery and after‑sales services.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 62%
Latest Review 20d
Overall Rating
3.4

Our Analysis

🎯

Service quality

Delivery speed is frequently praised, with many customers noting quick arrival; however, several reviews report handling problems, delays and inadequate unloading for heavy items.

Share
25%
Mixed
💰

Value for money

Some reviewers mention good prices, but others describe items as cheaply made or poor value when repairs were needed or features were missing.

Share
5%
Weak

User experience

A few customers highlight an easy website and straightforward product use, but the sample is small so broader conclusions about UX are limited.

Share
4%
Mixed
🔧

Product quality

Reports on product quality are split: several customers praise solid build and performance, while others report damaged, ill‑fitting or poorly finished items.

Share
19%
Mixed
📞

Communication

Multiple reviews describe little or no response to queries, delayed returns paperwork and unresolved support requests, though a few praise tracking updates.

Share
11%
Weak

Overall experience

Overall impressions vary: many customers report satisfied purchases and timely delivery, while a significant group report unresolved issues and poor support.

Share
37%
Mixed

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

P
Peppermint Indian Bistro and
trustpilot.com Sep 30, 2025

I ordered salamander I received it on…

I ordered salamander I received it on time . But when I opened the box I found that t...

J
Ján
trustpilot.com Sep 30, 2025

Very bad parcel service

Very bad parcel service. They sent a large shipment - a massage table weighing about...

J
Jamie Hinton
trustpilot.com Sep 30, 2025

Item arrived on time but damaged

Item arrived on time, however it is damaged in transit...

S
Sandeep
trustpilot.com Sep 30, 2025

BEST QUALITY THANK YOU

Thank you soooo much for th...

E
Ernie Dorland
trustpilot.com Sep 30, 2025

Great service very quick

...

M
Ms Thayer
trustpilot.com Sep 30, 2025

cheap dog bath

The product is a dog bath. We have had to weld certain parts and repair where the steel was not solde...

F
Firas Yassine
trustpilot.com Sep 30, 2025

product arrive on time

product arrive on time, first impression an...

U
Umar
trustpilot.com Sep 30, 2025

After initial problems it was plane…

After initial problems it was plane sailing very good with the deliv...

T
Terrance Murphy
trustpilot.com Sep 30, 2025

I’m very happy

...

R
Robert nix
trustpilot.com Sep 30, 2025

Incomplete address given to courier…

Incomplete address given to cou...

H
Helen Gulec
trustpilot.com Sep 30, 2025

I'm still waiting for returns…

I'm still waiting for returns...

c
customer
trustpilot.com Sep 30, 2025

Never received the shipment

Never received the shipment! No reply to my request to...

M
Margaret Cox
trustpilot.com Sep 30, 2025

I bought high freestanding shelves

I bought high freestanding shelves, they are ve...

J
Janos
trustpilot.com Sep 30, 2025

Everything was OK

...

R
Rishart Moto
trustpilot.com Sep 30, 2025

Zero service company

If something is wrong with your order you have to submit this with their online (web-based) form. You get no conformation of your complained and it is...

M
Maureen
trustpilot.com Sep 30, 2025

Easy website to navigate

Easy website to navigate, good price...

I
Ivans Bogdanovs
trustpilot.com Sep 30, 2025

All good with fast service

...

C
CR
trustpilot.com Sep 30, 2025

Hand Stick Blender 500W

Ordered hand stick blender and the control switch malfunctioned so we had to power off the main switch to stop the device from operating. Req...

B
Bahroz Qadir
trustpilot.com Sep 30, 2025

It is a great item and a quick delivery

It is a great item...

A
Anh Truong
trustpilot.com Sep 30, 2025

Good as describe

...

Share Your Experience

Help other customers by sharing your experience with Expondo. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

Customer feedback for Expondo shows a mix of clear positives and notable concerns. Positive comments frequently cite quick delivery, useful tracking updates and satisfactory product performance for items like incubators and shelving. Critical reports centre on damaged shipments, items arriving ill‑fitting or cheaply finished, and slow or missing responses from customer service, including delays with returns paperwork. Before purchasing, check delivery terms for heavy or fragile items, confirm available support and verify the returns and warranty process to reduce risk.