Reviews often mention fast delivery, accurate tracking updates, and strong product performance. A clear cluster of low ratings describes damaged, wrong, or missing shipments, followed by little or no response from support. A smaller set points to fit and assembly issues on certain items. Overall, many orders go smoothly, but some end with unresolved service problems.
Examples from available reviews (Nov 2021 – Feb 2026).
Multiple items arrived quickly and were of fantastic quality.
“All items were of fantastic quality.”
Store was easy to use and kept me informed; package arrived perfect.
“kept me informed about the whereabouts of my package”
Customer support failed to respond after wrong and damaged item shipped.
“I was shipped the wrong item, plus the item was broken in the box.”
Shipment never arrived and refund request received no reply.
“Never received the shipment!”
Many reviews describe quick, on-time deliveries and smooth order handling. Several low-rated reviews mention courier mishandling, parcels arriving damaged or going missing, and returns paperwork that takes too long. Some customers say support did not follow up after they reported delivery issues.
Several reviewers point to competitive prices, and some mention repeat purchases as a sign of good value. A minority tie value concerns to weak build quality or unexpected dents on items described as second-hand. Positive value remarks often appear alongside comments about fast delivery.
Customers often say the website is easy to use and checkout is simple. A few mention practical issues such as flat-packed products without labels and parts that do not fit. These complaints appear less often than praise for the ordering process.
Many items arrive well packed and are described as high quality. Some reviews mention cheaply made parts, dented second-hand items, or products that need repair. Complaints about quality often lead to requests for replacements or refunds.
Many reviews praise clear tracking updates and delivery information shared in advance. Several low-rated accounts describe customer service not responding to replacement or refund requests. Overall, tracking looks consistent, but communication sometimes breaks down.
Most customers report a smooth purchase, on-time delivery, and products that meet expectations. A noticeable minority ran into unresolved problems such as wrong or missing items and after-sales support that did not respond. Overall, feedback contrasts many positive orders with some clear service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
So Far So Good!!
I ordered an incubator from Expondo online company since I'm a poultry farmer. I received the incubator 3 days after the purchase. And I must say It's great, easy to use, it works perfectly and it's very high quality. It makes hatching eggs a lot easier. So far so good.
The chicks have been in there for 18 days now and they are doing great. The incubator is very well built and I'm looking forward to using it again!
Incubators are always popular among poultry farmers. I would recommend it to any farmer out there who wants to hatch chickens' eggs at their disposal.
I will make my next order soon.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Expondo is an online retailer focused on professional equipment and tools for trade and industry. Its range includes workshop machinery, catering and kitchen equipment, laboratory and medical devices, heating and air treatment systems, and packaging machinery. Product pages usually show technical specifications, datasheets, and spare-parts details. Expondo runs an ecommerce site serving business and private customers across several European markets, with shipping, logistics, and after-sales support information.