Reviews often mention fast delivery, accurate tracking updates, and strong product performance. A clear cluster of low ratings describes damaged, wrong, or missing shipments, followed by little or no response from support. A smaller set points to fit and assembly issues on certain items. Overall, many orders go smoothly, but some end with unresolved service problems.
Examples from available reviews (Nov 2021 – Feb 2026).
Multiple items arrived quickly and were of fantastic quality.
“All items were of fantastic quality.”
Store was easy to use and kept me informed; package arrived perfect.
“kept me informed about the whereabouts of my package”
Customer support failed to respond after wrong and damaged item shipped.
“I was shipped the wrong item, plus the item was broken in the box.”
Shipment never arrived and refund request received no reply.
“Never received the shipment!”
Many reviews describe quick, on-time deliveries and smooth order handling. Several low-rated reviews mention courier mishandling, parcels arriving damaged or going missing, and returns paperwork that takes too long. Some customers say support did not follow up after they reported delivery issues.
Several reviewers point to competitive prices, and some mention repeat purchases as a sign of good value. A minority tie value concerns to weak build quality or unexpected dents on items described as second-hand. Positive value remarks often appear alongside comments about fast delivery.
Customers often say the website is easy to use and checkout is simple. A few mention practical issues such as flat-packed products without labels and parts that do not fit. These complaints appear less often than praise for the ordering process.
Many items arrive well packed and are described as high quality. Some reviews mention cheaply made parts, dented second-hand items, or products that need repair. Complaints about quality often lead to requests for replacements or refunds.
Many reviews praise clear tracking updates and delivery information shared in advance. Several low-rated accounts describe customer service not responding to replacement or refund requests. Overall, tracking looks consistent, but communication sometimes breaks down.
Most customers report a smooth purchase, on-time delivery, and products that meet expectations. A noticeable minority ran into unresolved problems such as wrong or missing items and after-sales support that did not respond. Overall, feedback contrasts many positive orders with some clear service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order was delivered as promised by the seller.
“Delivered as promised”
Store was easy to use and kept me informed; package arrived perfect.
“kept me informed about the whereabouts of my package”
Service was fast and efficient throughout.
“Fast and efficient”
The delivery was quick and timely.
“Quick delivery”
Multiple items arrived quickly and were of fantastic quality.
“All items were of fantastic quality.”
Company is reliable, offers good value and no prior issues experienced.
“They are relyable, I ordered from them several times, but never had any issue with them or the products.”
Products were good but delivery took longer than expected.
“Delivery takes a while.”
Delivery was good and the service was good.
“Create delivery good service”
Delivery was very fast and price and quality were good.
“it soo fast and with best price, quality”
Water distiller order went smoothly and the item was well packaged.
“Everything was in order, from the moment I placed my order, till it was delivered.”
The delivery was quick and prompt.
“Quick delivery's”
The reviewer reports the overall experience was very good indeed.
“Very good indeed!”
Second-hand item arrived dented and was not clearly described as used.
“Have serious dents on product could not stand straight.”
Support and documentation were satisfactory.
“All is fine, the support, and the documents tooo”
Flat-packed product lacked clear labelling and adequate assembly instructions.
“The product was not clearly labelled as being flat packed.”
The delivery was quick and efficient.
“quick delivery”
Vendor communicated well during delivery and the product was excellent.
“Good communucation with the vendor during delivery and an amazing product.”
The reviewer indicates that everything was fine.
“👌alt så fint”
Order arrived at a good time.
“Arrive good time”
Service and product delivery were smooth and met expectations.
“All was smooth and up to expectations.”
Salamander arrived on time but the grill did not fit.
“the grill of the salamander is bigger than its size.”
Courier lacked proper handling for heavy shipment and assistance.
“Very bad parcel service.”
Item arrived on time but was damaged and supplier didn't respond.
“Item arrived on time, however it is damaged in transit”
Customer is very pleased and absolutely loves the product received.
“Thank you soooo much for this I absolutely love this!!!”
Service was great and delivery was very quick.
“Great service very quick”
Dog bath was cheaply made and required repairs for safety.
“Not very expensive product but very cheaply made.”
Product arrived on time and performed well in initial tests.
“product arrive on time, first impression and test looking good high power and luminance”
After initial problems delivery and subsequent experience were very good.
“After initial problems it was plane sailing”
Customer states they are very happy with their purchase.
“I’m very happy”
Incomplete address given to the courier caused delivery delay.
“Incomplete address given to courier caused much delivery delay”
Customer is still waiting for returns paperwork for unsuitable item.
“I'm still waiting for returns paperwork. Item isn't suitable”
Shipment never arrived and refund request received no reply.
“Never received the shipment!”
Shelves were very good and tracking updates kept the customer informed.
“Lots of tracking updates so was happy.”
Everything with the order was OK.
“Everything was OK”
Customer support failed to respond after wrong and damaged item shipped.
“I was shipped the wrong item, plus the item was broken in the box.”
Website was easy to navigate with good prices and timely delivery.
“Easy website to navigate, good prices, timely delivery.”
Everything was good and delivery was fast.
“All good. Fast delivery.”
Blender malfunctioned and customer service did not respond to replacement requests.
“Requested a replacement and no response from expondo customer service team”
Item was great and delivery was quick.
“It is a great item and a quick delivery”
Product matched the description and the reviewer recommends it.
“Good as describe! Recommend!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Expondo is an online retailer focused on professional equipment and tools for trade and industry. Its range includes workshop machinery, catering and kitchen equipment, laboratory and medical devices, heating and air treatment systems, and packaging machinery. Product pages usually show technical specifications, datasheets, and spare-parts details. Expondo runs an ecommerce site serving business and private customers across several European markets, with shipping, logistics, and after-sales support information.