Reviews Analysed
21
We Collect & Analyse Reviews
Scan Computers
Experiences & Reviews
Scan Computers is a UK-based online retailer and system integrator specialising in PC components, complete systems and custom builds. The business provides an e-commerce storefront, technical support and assembly services, with delivery options across the UK. Information here is intended to help consumers seeking reviews and operational context for Scan Computers.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
13d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Customers frequently praise fast, reliable delivery and helpful after-sales support; many note issues are resolved promptly when they occur.
Share
Strong
28%
💰
Value for money
Only a small number of reviews mention price; those that do cite competitive pricing and occasional bundle deals rather than broad commentary.
Share
Mixed
3%
⚡
User experience
Reviewers commonly describe the website and ordering process as easy to use, quick to navigate and intuitive for finding parts.
Share
Strong
13%
🔧
Product quality
Most product remarks note good build quality and intact deliveries; one review reports a faulty or incompatible item that was later resolved.
Share
Strong
8%
📞
Communication
Customers report clear, prompt email and phone support; several reviews highlight quick updates and a responsive refunds/returns team.
Share
Strong
15%
⭐
Overall experience
Reviewers repeatedly report positive overall experiences, with repeat purchases, next‑day deliveries and dependable customer service commonly mentioned.
Share
Strong
32%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (January 2023 – September 2025).
Efficient Service & Excellent Customer Service Stand Out at Scan UK
"I recently purchased computer components from Scan UK and was impressed by their efficient service. The website is user-friendly and easy to navigate, making it simple for me to find the products I needed. The product descriptions were detailed, providing me with all the information necessary to make an informed purchase. Upon placing my order, I received a confirmation email promptly followed by tracking details for my shipment. My items arrived on time and well-packaged with no damage. What sets Scan apart from other computer component suppliers is their exceptional customer service. When I had a query about compatibility issues between two of the items that I purchased, their support staff responded within hours and kindly guided me through the solution process in detail. Overall, I am extremely pleased with my experience at Scan UK and highly recommend them as a trustworthy supplier of quality hardware components"
Percival Turcotte
Collected.reviews
Jan 12, 2023
Featured for: mentions website, delivery and support
Scan are great
"Scan are great. They are very fast, trustworthy, reliable and have exceptional Customer Care. In particular the customer care team are quick to reply..."
customer
Trustpilot
Sep 30, 2025
Featured for: fast address fix by customer service
Easy to deal with and shop from
"Easy to shop with, goods arrived promptly. Unfortauntely in my case I had two problem items, one faulty on arrival, and another item wasn't compatible..."
James Bradie
Trustpilot
Sep 30, 2025
Featured for: faulty items but issues resolved
Amazing company very customer focused
"Amazing company very customer focused. I recently ordered a scan bundle for..."
Shaun
Trustpilot
Sep 30, 2025
Featured for: notes price and build quality
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
c
customer
trustpilot.com
Sep 30, 2025
Scan are great
Scan are great. They are very fast, trustworthy, reliable and have exceptional Customer Care. In particular the customer care team are quick to reply...
K
Keith S
trustpilot.com
Sep 30, 2025
Had a disaster late on a Saturday…
Had a disaster late on a Saturday evening and subsequently needed to order new bits to get back up and running....
D
Dave Mackinder
trustpilot.com
Sep 30, 2025
Fantom 06
Great experience...
R
Raul Teixeira
trustpilot.com
Sep 30, 2025
Gpu and other hardware
Been buying hardware pc parts from Scan for a while now...
A
Andrew Holt
trustpilot.com
Sep 30, 2025
My last experience has me converted
My last experience has me converted. Before then I have ordered from other suppliers but my most recent e...
N
Nick NI
trustpilot.com
Sep 30, 2025
Very easy to use website
Very easy to use website -...
J
Jonathan Weston
trustpilot.com
Sep 30, 2025
I’ve bought from scan a few times now.
I’ve bought from scan a few times now. I remember them from way back when i was a teenager, when i used to buy stuff from them for my PC computers....
M
Murphy
trustpilot.com
Sep 30, 2025
Came early in the morning and had the…
Came early in the morning and had the latest bio...
S
Shillito
trustpilot.com
Sep 30, 2025
Outstanding service again and again
Used Scan for many years now and never encountered any issues. Delivery dates have always been been met and...
S
Shaun
trustpilot.com
Sep 30, 2025
Amazing company very customer focused
Amazing company very customer focused. I recently ordered a scan bundle for...
E
Ed
trustpilot.com
Sep 30, 2025
Job Done
Straightforward experience. A website that works without quirks. Imagine that in 2025! Easy to update. No contentious issues with password managers. N...
R
Robin
trustpilot.com
Sep 30, 2025
Brilliant, in a word!
I’ve used Scan for a number of purchases over the years and they always excel at their service. In the last week or so, I’ve bought a 6 bay NAS and 2...
A
Anthony S.
trustpilot.com
Sep 30, 2025
A few hiccups along the way
A few hiccups along the way, but generally very helpful and professional. In the end, everything was sorted...
T
Tony Tomkinson
trustpilot.com
Sep 30, 2025
Excellent Place to buy your technical gear
Excellent web-site, easy to use, fast...
S
Suzianne
trustpilot.com
Sep 30, 2025
Easy to order online.
Easy to order online. Great products. Great pr...
H
Harvey
trustpilot.com
Sep 30, 2025
Website easy to use and quick
Website easy to use and quick...
J
James Bradie
trustpilot.com
Sep 30, 2025
Easy to deal with and shop from
Easy to shop with, goods arrived promptly. Unfortauntely in my case I had two problem items, one faulty on arrival, and another item wasn't compatible...
M
Matthew
trustpilot.com
Sep 30, 2025
Fantastic
Fantastic, concise, quick and respectful. Huge kudos t...
M
MJ
trustpilot.com
Sep 30, 2025
Good service plus good products
Website is good with plenty of guidance. Happy with Scan's customer reviews and obvious attention to careful detail of service offerings. Only downs...
C
Chris
trustpilot.com
Sep 30, 2025
Would highly recommend
Would highly recommend, all a...
Conclusion
Across the sampled reviews Scan Computers is consistently described as reliable on delivery and responsive in customer service. Multiple reviewers note an easy-to-use website and straightforward ordering, while others cite next‑day delivery or quick fulfilment. Product quality is generally praised, though one review mentions a faulty/compatibility issue that was rectified by the company. A small number of reviews explicitly mention price or bundles; those that do view pricing positively. For consumers researching Scan Computers, the reviews indicate strong operational reliability with responsive support and fast delivery.