Across the sampled reviews Scan Computers is consistently described as reliable on delivery and responsive in customer service. Multiple reviewers note an easy-to-use website and straightforward ordering, while others cite next‑day delivery or quick fulfilment. Product quality is generally praised, though one review mentions a faulty/compatibility issue that was rectified by the company. A small number of reviews explicitly mention price or bundles; those that do view pricing positively. For consumers researching Scan Computers, the reviews indicate strong operational reliability with responsive support and fast delivery.
Examples from available reviews (Jan 2023 – Feb 2026).
Efficient ordering, timely delivery and helpful customer support resolved compatibility queries.
“their exceptional customer service.”
Customer service was fast, helpful and resolved my delivery issue.
“quick to reply and have been really helpful when needed.”
Two items were problematic but Scan made resolving them straightforward.
“Scan made rectifying those issues as straigthforward as possible”
Bundle purchase had exceptional build quality and customer focus.
“the build quality was exceptional.”
Customers frequently praise fast, reliable delivery and helpful after-sales support; many note issues are resolved promptly when they occur.
Only a small number of reviews mention price; those that do cite competitive pricing and occasional bundle deals rather than broad commentary.
Reviewers commonly describe the website and ordering process as easy to use, quick to navigate and intuitive for finding parts.
Most product remarks note good build quality and intact deliveries; one review reports a faulty or incompatible item that was later resolved.
Customers report clear, prompt email and phone support; several reviews highlight quick updates and a responsive refunds/returns team.
Reviewers repeatedly report positive overall experiences, with repeat purchases, next‑day deliveries and dependable customer service commonly mentioned.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Item arrived with damaged outer packaging and customer service dismissed concerns.
“the item arrived with the outer packaging significantly damaged (crushed corners and split cardboard).”
Long-term customer praises great delivery and excellent service.
“Delivery is great and their service is excellent.”
Found best online price with next-day delivery and regular updates.
“best I could find online”
Long-time customer praises timely stock availability and satisfaction.
“Managed to get me NVIDIA cards when no where else had them”
Helpful staff resolved my query and full order arrived next day.
“I was delighted to receive my full order the next day.”
Very quick, simple purchase with a great price.
“Very quick.... Very simple and a great price.....”
Clear website and straightforward payment with a very competitive price.
“The price I paid was extremely competitive.”
Site was easy to navigate and find desired items.
“The site was easy to navigate so I could find the items I was looking for.”
Excellent post-order communication with photos and build updates.
“Scan kept me informed of my PC build every step of the way”
Able to order on Sunday for Monday delivery.
“Can order on Sunday for Monday delivery”
Smooth purchase process and helpful, professional staff.
“the staff were very helpful, polite and professional.”
First-time buyer found the service seamless with good communication.
“they kept in touch all the way until my hard drive arrived.”
Reviewer recommends due to good service and website.
“good service and good website I really reccomend .”
Excellent end-to-end PC build service with clear updates and superb packaging.
“Packaging was superb.”
No problems experienced; website clear and a preferred supplier.
“SCAN is my main "goto" for computery bits”
Online service is excellent but DPD delivery missed due dates.
“let down by DPD not delivering always on due date”
Support was great online and very helpful on the phone.
“super friendly and helpful on the phone”
Quick dispatch, well packaged, and arrived next day in perfect condition.
“The order turned up next day very well packaged and in perfect condition.”
Process mostly clear, though payment two-factor authentication caused faff.
“I could follow the process which was explained (almost) clearly.”
Wide keyboard selection with good information and easy ordering.
“Great choice of keyboards with lots of info, easy to order.”
Received a broken laptop and an incorrect replacement charger was sent.
“Sent me a broken laptop”
Repeat customer praises rapid builds, responsive service and good support.
“they had it back in no time”
Customer service was fast, helpful and resolved my delivery issue.
“quick to reply and have been really helpful when needed.”
Urgent parts were delivered promptly and staff went the extra mile.
“Those parts were delivered Monday morning!”
Repeatedly had a great experience with the company.
“Great experience again. As always”
Regularly purchases PC parts and consistently receives excellent service.
“always had excellent service both on phone and delivery”
Recent experience converted me; staff and service were excellent.
“My last experience has me converted.”
Website is easy to use and quick to navigate.
“Very easy to use website - quick to find what you want.”
Regular customer finds deliveries quick and service great overall.
“Very quick to deliver, great service overall!”
Delivery included latest BIOS; reviewer is very happy and will return.
“had the latest bios on”
Reliable deliveries and clear communication made transactions pleasant.
“Delivery dates have always been been met”
Bundle purchase had exceptional build quality and customer focus.
“the build quality was exceptional.”
Straightforward, intuitive website with no processing delays.
“A website that works without quirks.”
Late-evening orders arrived next day; reviewer found service outstanding.
“Both arrived next day, which to me, is outstanding.”
Some issues occurred but staff resolved them professionally.
“A few hiccups along the way”
Website is easy to use with fast delivery and good service.
“Excellent web-site, easy to use, fast delivery”
Ordering was easy with quick delivery and excellent communication.
“Excellent communication.”
Website is easy and quick; awaiting delivery.
“Website easy to use and quick.”
Two items were problematic but Scan made resolving them straightforward.
“Scan made rectifying those issues as straigthforward as possible”
Supportive, quick and respectful service, especially refunds and returns.
“Huge kudos to the refunds/returns department.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Scan Computers is a UK-based online retailer and system integrator specialising in PC components, complete systems and custom builds. The business provides an e-commerce storefront, technical support and assembly services, with delivery options across the UK. Information here is intended to help consumers seeking reviews and operational context for Scan Computers.