Reviewers most often highlight fast delivery, competitive pricing and helpful customer service, with many reporting correctly described and well‑packaged items. A small number of reviews document problems: one reports receiving a used item and another mentions a faulty product that required a return. Several customers note positive experiences with returns handled by customer services, and some point out bulk discounts or low‑minimum free shipping. For consumers, check product descriptions and packaging on receipt, keep order records, and contact customer service promptly if an item is faulty or not as described.
Examples from available reviews (Feb 2019 – Feb 2026).
Fast delivery, good prices, and helpful customer service exceeded expectations.
“exceptional customer service provided by Rapid Online.”
Customer received a used, damaged Fiskars shovel and is very upset.
“They've sant me a used😳😵💫🤬 Fiskars pointing shovel,”
Customer service representative resolved a returns problem professionally and quickly.
“resolved the issue with the utmost PROFESSIONALISM, SPEED & EFFICACY.”
First order had available stock, decent prices and quick delivery.
“Order process was painless and delivery via DHL was quick and faultless.”
Reviewers commonly report fast dispatch and timely delivery, with many noting next‑day or one‑two day arrival and consistent handling of orders.
Customers frequently mention competitive pricing, bulk discounts and low or free‑minimum shipping, with no recurring price complaints in the sample.
Site and order process are usually described as easy and painless, but a few reviewers reported an online purchase issue that was resolved by phone.
Most reviewers say items arrive well packaged and match descriptions; however there are isolated reports of faulty or used items requiring returns.
Customer service is often praised for prompt, helpful responses and practical returns support; one review alleges misrepresentation of a sold item.
Overall reviewer sentiment is positive: many recommend the company, cite repeat use, and describe satisfactory end‑to‑end experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (3) · Reviews (1) · Quotes shortened · As of: February 2026
Late Friday order arrived Monday well packed and priced very well.
“amazingly arrived this morning (Monday) by DPD.”
Technical data was helpful and the order arrived the next day.
“it was next day on my desk.”
Consistently excellent service and good value.
“Excellent service and value, as always.”
Fast delivery, wide availability and good pricing.
“Fast delivery.”
The purchase arrived within 24 hours of ordering.
“purchase arruved within 24 hours”
Missing items caused concern and an enquiry felt like questioning integrity.
“This made me feel as if my integrity was being questioned.”
Components arrived as ordered, quickly and carefully packaged.
“All components arrived exactly as I ordered.”
Competitive prices, fast delivery and a well-packed Raspberry Pi order.
“Very competitive prices and a fast delivery.”
Brilliant service and delivery with helpful telephone support.
“Brilliant service and delivery, helpful by telephone.”
Good value, well packaged items, quick delivery and great service.
“Good value for money”
Consistently quick, reliable service and competitive prices.
“quick and reliable service from Rapid Electronics.”
Quick delivery combined with good pricing.
“Quick delivery and good pricing”
Order placed afternoon arrived next morning; delivery and service excellent.
“my goods were with me the next morning”
Multiple purchases show competitive prices and prompt delivery.
“competitive prices and prompt delivery.”
The delivery was very prompt and timely.
“Very prompt delivery”
The company provided first-class service.
“first class service”
Clear website, good pricing and rapid delivery created a happy customer.
“Clear website”
Very good service; orders usually delivered next day.
“always get my order delivered next day”
Items were delivered on time and worked as expected.
“delivered on time, all working as expected,”
Reviewer easily found tools and praised clear information and competitive prices.
“The information they provide is very clear and complete”
Item was great and service was excellent.
“great item excellent service!”
Delivery was very quick and the product met needs.
“Very quick delivery. Just what was needed.”
Website was easy to use and delivery was fast.
“Easy to use the web site.”
Good communications and fast delivery overall.
“good comms, fast delivery”
First-class service with plenty of feedback prompted account registration.
“First class service plenty of feed back”
Orders meet needs, prices are good and delivery excellent.
“Always got what I want.”
Products were quality and the reviewer highly recommends Rapid.
“Quality products at reasonable prices,”
Good price and quick dispatch for the order.
“Good price, quick dispatch...”
Order was correct and delivered within the expected time.
“Everything as ordered.”
Very fast service and careful packaging even for small orders.
“Very fast service.”
Low free-delivery minimum and nearly next-day, well-packed items.
“Low minimum for free nearly next day delivery.”
Excellent price and next-day delivery with careful packaging.
“delivered next day, much faster than expected,”
The company's service was quick and efficient.
“Quick service”
Found the best deal for masking tape at Rapid.
“found Rapid to offer the best deal.”
First order had available stock, decent prices and quick delivery.
“Order process was painless and delivery via DHL was quick and faultless.”
Customer received a used, damaged Fiskars shovel and is very upset.
“They've sant me a used😳😵💫🤬 Fiskars pointing shovel,”
The order was delivered on time as expected.
“Delivered on time”
Customer service representative resolved a returns problem professionally and quickly.
“resolved the issue with the utmost PROFESSIONALISM, SPEED & EFFICACY.”
Telephone support helped complete the purchase and goods arrived in good order.
“I contacted the company by telephone they were helpful.”
First-time buyer found competitive pricing, speedy service and good packing.
“really speedy service and extremely well packed .”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Rapid Electronics is a UK-based distributor and online retailer of electronic components, tools and related accessories, serving engineers, educators and hobbyists. The company operates an online catalogue for component sourcing and caters to single-item and bulk purchases. Information seekers typically look for details on stock, pricing, delivery options and support when researching Rapid Electronics.