Reviews Analysed
21
We Collect & Analyse Reviews
Park Cameras
Experiences & Reviews
Park Cameras is a UK specialist retailer of photographic and optical equipment, supplying new and used cameras, lenses, tripods, bags and accessories. The business operates an online store alongside physical retail locations and offers trade‑in, collection/inspection and courier delivery services. It is commonly used by hobbyist and professional photographers seeking both new and second‑hand kit.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
29d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Reviewers most often report knowledgeable, helpful staff and prompt issue resolution in store or by phone; one review noted limited technical after‑sales expertise.
Share
Strong
19%
💰
Value for money
Multiple customers describe competitive pricing and fair trade‑in quotations; several specifically noted perceived good value for the equipment purchased.
Share
Strong
10%
⚡
User experience
Ordering, collection and website use are frequently described as quick and straightforward; packaging and safe delivery are repeatedly praised.
Share
Strong
19%
🔧
Product quality
Some buyers praise product condition and authenticity (for example a high‑quality camera bag), while a small number reported isolated issues such as an ageing battery.
Share
Mixed
4%
📞
Communication
Customers commonly cite prompt, detailed shipping updates, reliable courier delivery and organised collection/pick‑up arrangements from Park Cameras.
Share
Strong
18%
⭐
Overall experience
Most reviews give a positive overall assessment, with repeat customers and many recommendations based on purchase and after‑purchase interactions.
Share
Strong
29%
Our Independent Methodology
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Data Collection
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AI Analysis
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Olympus OMD E-PL8 compact system camera
"I was recommended the Olympus OMD E-PL8 compact system camera by a friend. I went to Park Cameras in Luton to take a look at the camera and accessories, the sales representative/marketer answered all my questions knowledgeably. I was impressed with the quick service. I came back four days later and went straight to the counter to collect my package, which was ready for collection as promised. Although there was a slight mix-up with the camera lens that i ordered, Park Cameras took responsibility for this issue straight away and offered to return the lens to the manufacturer. This means that now i am looking forward to receiving my new lens very soon!
"
Olivia
Collected.reviews
Nov 25, 2021
Featured for: In-store service and issue resolution
No technical know how?
"Purchase was quick and easy and arrived quickly. I had a slight problem with a technical issue and was immediately..."
Mr Mason
Trustpilot
Sep 30, 2025
Featured for: Example of after-sales technical shortfall
I traded in my camera equipment.
"I traded in my camera equipment that i was no longer using and i found Park Cameras to be so professional and the service was exceptional. They handle..."
Michael Watson
Trustpilot
Sep 30, 2025
Featured for: Illustrates trade-in process and value
Very happy with my purchase!
"I bought the Peak Design foldable tote, and am very happy about it, I have used it on a number of occasions already. The communications about shipping..."
TS
Trustpilot
Sep 30, 2025
Featured for: Highlights shipping communication and warranty notice
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
R
Roch Gadsdon
trustpilot.com
Sep 30, 2025
Great experience purchasing a Celestron…
Great experience purchasing a Celestron telescope. Price was competitive and the...
M
Mr Powles
trustpilot.com
Sep 30, 2025
Excellent
Excellent. Good value for money purchase for quality...
S
Steve Dodd
trustpilot.com
Sep 30, 2025
Great advice when upgrading
Great advice when upgrading to Canon R. No pushing, just a sensible, technically competent discussion by phone that helped me refine r...
M
MICHAEL SAUNDERS
trustpilot.com
Sep 30, 2025
The assistantNew Second hand camera
The assistant was very helpful, not only in helping with selection of my new (to me) camera, but also with good advice regarding an alternative lens....
D
DAVID ESSERY
trustpilot.com
Sep 30, 2025
Very happy with Park Cameras with a…
Very happy with Park Cameras with a quick delivery service and so easy to or...
T
TS
trustpilot.com
Sep 30, 2025
Very happy with my purchase!
I bought the Peak Design foldable tote, and am very happy about it, I have used it on a number of occasions already. The communications about shipping...
L
LINDA DEW
trustpilot.com
Sep 30, 2025
Great service in all areas
Easy to order Delivery very p...
D
DAVE WHITEMAN
trustpilot.com
Sep 30, 2025
every thing was very good
...
A
ADIN ROBERTS
trustpilot.com
Sep 30, 2025
Friendly staff
Friendly staff, ver...
M
Mark Marchant
trustpilot.com
Sep 30, 2025
Excellent as always
...
S
Steve
trustpilot.com
Sep 30, 2025
Park Cameras again
Have used Park Cameras a number of times. As ever, the online purchase was quick and effe...
D
David Simpson
trustpilot.com
Sep 30, 2025
Excellent service
Great website excellen...
M
Mr Mason
trustpilot.com
Sep 30, 2025
No technical know how?
Purchase was quick and easy and arrived quickly. I had a slight problem with a technical issue and was immediately...
N
Nicolas Pataquiva
trustpilot.com
Sep 30, 2025
The costumer service was great
The costumer service was great, thanks a lot to Gabe. Had a problem with a second hand len b...
G
Graham Burden
trustpilot.com
Sep 30, 2025
straightforward purchase
...
M
Michael Watson
trustpilot.com
Sep 30, 2025
I traded in my camera equipment.
I traded in my camera equipment that i was no longer using and i found Park Cameras to be so professional and the service was exceptional. They handle...
S
Simon Posner
trustpilot.com
Sep 30, 2025
Fantastic after sales service
Fantastic after sales service. I am a complete amatuer and, having bought a camera from Park Cameras a few months ago, I went back to the store to get...
D
Dom
trustpilot.com
Sep 30, 2025
A trusted retailer will not hesitate to order again
Overall, I was happy with my purchase. Communication, packaging and delivery were all excellent. The camera was exactly in the condition I expected as...
G
Gary Manterfield
trustpilot.com
Sep 30, 2025
I recently traded in a Leica lens
I recently traded in a Leica lens, Park cameras picked up the parcel from my home, inspected and agreed with...
B
Ben Hadler
trustpilot.com
Sep 30, 2025
Recommended retailer.
Fast, efficient service a...
Conclusion
Reviews show consistent strengths in helpful in‑store and phone advice, prompt dispatch and well packed deliveries. Several customers report smooth trade‑in handling and clear quotations, which supports confidence when selling used kit. A small number of reviews note limits to technical after‑sales support and isolated product issues (for example an old battery in a used camera); one review also flags warranty restrictions for non‑authorised distributors. Consumers intending to buy used gear should check battery condition and warranty details; those prioritising fast delivery, organised trade‑ins and knowledgeable staff will likely find Park Cameras meets those needs.