Reviews show consistent strengths in helpful in‑store and phone advice, prompt dispatch and well packed deliveries. Several customers report smooth trade‑in handling and clear quotations, which supports confidence when selling used kit. A small number of reviews note limits to technical after‑sales support and isolated product issues (for example an old battery in a used camera); one review also flags warranty restrictions for non‑authorised distributors. Consumers intending to buy used gear should check battery condition and warranty details; those prioritising fast delivery, organised trade‑ins and knowledgeable staff will likely find Park Cameras meets those needs.
Examples from available reviews (May 2017 – Feb 2026).
Helpful staff and prompt service despite a minor lens mix-up.
“the sales representative/marketer answered all my questions knowledgeably.”
Purchase and delivery were easy, but after-sales technical support disappointed.
“I was dissatisfied with the after sales regarding tech know how.”
Trade-in handled professionally with collection and informative quotation.
“Park Cameras to be so professional and the service was exceptional.”
Item good; shipping communications were prompt; manufacturer warranty not available.
“communications about shipping were prompt and detailed”
Reviewers most often report knowledgeable, helpful staff and prompt issue resolution in store or by phone; one review noted limited technical after‑sales expertise.
Multiple customers describe competitive pricing and fair trade‑in quotations; several specifically noted perceived good value for the equipment purchased.
Ordering, collection and website use are frequently described as quick and straightforward; packaging and safe delivery are repeatedly praised.
Some buyers praise product condition and authenticity (for example a high‑quality camera bag), while a small number reported isolated issues such as an ageing battery.
Customers commonly cite prompt, detailed shipping updates, reliable courier delivery and organised collection/pick‑up arrangements from Park Cameras.
Most reviews give a positive overall assessment, with repeat customers and many recommendations based on purchase and after‑purchase interactions.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (15) · Reviews (1) · Quotes shortened · As of: February 2026
Item sourced and dispatched rapidly with prompt delivery.
“as always rapid despatch and delivery.”
Seller was quick, efficient and I recommend them.
“Very good seller, everything was quick and efficient”
The service provided was quick and efficient.
“Quick service”
Delivery speed was notably fast and appreciated.
“The speed of delivery.”
Second-hand lens matched description, competitively priced and promptly delivered.
“in condition as described, priced competitively and delivered promptly.”
Unexpected next-day delivery and competitive pricing for used equipment.
“it delivered next day, such a surprise.”
Service was rapid; item intended as a gift.
“Rapid service, a rare treat.”
Item arrived on time and in perfect condition.
“My Gitzo bullhead arrived on time and in perfect condition.”
Fast delivery, secure packaging and very good price.
“Fast delivery, well packed and a really good price.”
The camera body arrived well packaged by Park Cameras.
“Arrived well packaged by Park Cameras.”
Ex-display drone discounted, arrived promptly and in excellent condition.
“It arrived promptly and in great condition.”
Item despatched quickly and offered at a great price.
“Quick despatch and great price.”
The service provided was very prompt and efficient.
“very prompt service”
Open-box camera was accurately described, well packed, and in perfect condition.
“it was in perfect condition and I wouldn't hesitate to buy an open-box or new camera again from Park Cameras.”
Used items were in very good condition, well priced and packaged.
“both times the condition was very good indeed”
Customer service was knowledgeable, friendly, and easy to deal with.
“Staff members are very knowledgeable. Easy to deal with and very friendly.”
Online purchases satisfactory, but poor in-store service and long queues.
“standing in a queue for 30 mins”
Staff member patiently helped retrieve and print old photos.
“How lucky we were to be greeted by Steve,who was incredibly helpful & patient.”
Buying and selling transactions were smooth and fairly priced.
“Both transactions went like clockwork.”
Faulty unit was proactively replaced and process was smooth.
“I would particularly like to praise Gabe for his proactive approach”
Purchase was smooth with competitive price and prompt delivery.
“Great experience purchasing a Celestron telescope.”
Good value purchase with prompt service and safe delivery.
“Good value for money purchase for quality gear”
Helpful, non-pushy technical advice and prompt despatch resolved issues.
“Great advice when upgrading to Canon R.”
Assistant provided helpful selection advice and checked another camera.
“The assistant was very helpful”
Quick online ordering, prompt delivery and secure packaging.
“quick delivery service and so easy to order online”
Item good; shipping communications were prompt; manufacturer warranty not available.
“communications about shipping were prompt and detailed”
Ordering was easy with prompt delivery and secure packaging.
“Delivery very prompt and safe.”
Overall experience with Park Cameras was very good.
“every thing was very good”
Staff were friendly, helpful and efficient.
“Friendly staff, very helpful and quick”
As always, the experience was excellent and reliable.
“Excellent as always”
Repeated online purchases were quick and product was first class.
“The product, a Billingham bag, is absolutely first class”
Good website, competitive prices and fast delivery.
“Great website excellent prices fast delivery”
Purchase and delivery were easy, but after-sales technical support disappointed.
“I was dissatisfied with the after sales regarding tech know how.”
Customer service was great and resolved a lens issue quickly.
“The costumer service was great, thanks a lot to Gabe.”
The purchase process was straightforward and simple.
“straightforward purchase”
Trade-in handled professionally with collection and informative quotation.
“Park Cameras to be so professional and the service was exceptional.”
After-sales staff were patient, helpful and made me feel valued.
“Fantastic after sales service.”
Purchase met expectations, but supplied battery had limited life.
“the battery supplied, whilst it does work, is at the end of its useful life.”
Trade-in collection, inspection and payment were effortless and smooth.
“paid the agreed amount, all effortless and smooth”
Fast, efficient service offered at a reasonable price.
“Fast, efficient service at a very reasonable price.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Park Cameras is a UK specialist retailer of photographic and optical equipment, supplying new and used cameras, lenses, tripods, bags and accessories. The business operates an online store alongside physical retail locations and offers trade‑in, collection/inspection and courier delivery services. It is commonly used by hobbyist and professional photographers seeking both new and second‑hand kit.