Reviewers commonly report quick delivery and devices arriving in good, refurbished condition, which suggests consistent fulfilment for many orders. Several customers explicitly praised prompt resolution of issues (for example supplying the correct plug within 48 hours) and clear product descriptions. However, multiple reviews describe communication problems — unanswered enquiries, spam messages or order recalls — and a few mention devices not prepared for inexperienced users or missing paid extras. If you consider buying from mResell, check the product listing for included accessories, confirm setup/state expectations, and review the seller’s return and support options before purchase.
Examples from available reviews (Nov 2021 – Feb 2026).
Refurbished iPhone delivered next day and matched description.
“Phone was exactly as described and great value.”
Could not log in and received no customer service response.
“Literally their customer service is non existent.”
Device was not dispatched in a user-friendly startup mode.
“Lack of care to ensure device was dispatched in user friendly start up mode to inexperienced user.”
Missing original box and received a cheaper case than paid for.
“Also paid for a certain case but sent me the cheaper one.”
Most reviewers report fast delivery and generally smooth order fulfilment; a small number experienced recalls, delays or dispatch issues.
Several buyers note good value for refurbished devices; a few customers reported missing paid extras or unexpected differences in included items.
Many find the website and ordering straightforward, but a minority reported setup difficulties or devices not prepared for inexperienced users.
Products are frequently described as in good or excellent condition for refurbished items; occasional complaints mention missing original packaging or wrong accessories.
Reports vary: several customers praise prompt, friendly support, while others describe unanswered queries, order recalls or unwanted messages.
Most reviewers describe positive outcomes—prompt delivery and items as described—though a minority experienced cancellations, poor support or setup problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Phone had screen failures, missing parts and damp ingress evidence.
“poor quality parts and parts missing!”
Could not log in and received no customer service response.
“Literally their customer service is non existent.”
Refund for purchased phone processed without any problems.
“refund on purchasedf phone had no problem”
Recycled product arrived in really nice condition and timely.
“Great recycled product, really nice condition”
Device was not dispatched in a user-friendly startup mode.
“Lack of care to ensure device was dispatched in user friendly start up mode to inexperienced user.”
Ordering was quick and delivery was very prompt.
“VERY PROMPT DELIVERY”
Missing original box and received a cheaper case than paid for.
“Also paid for a certain case but sent me the cheaper one.”
Ordering and payment were easy and delivery was quick.
“Easy to order pay and quickly delivered”
iPad arrived in excellent condition, exceeding expectations.
“The iPad is in excellent condition”
Order was recalled for no reason, causing dissatisfaction.
“recalled my order for no reason”
Product was lovely and arrived quickly.
“Lovely product and quick arrival”
Everything was great and on point.
“Great everything on point”
Company provided super quick service and exceeded expectations.
“always super quick service”
Delivery was very quick and efficient.
“Very quick delivery”
I received unsolicited spam messages from this company.
“Just been Spammed by this company”
Refurbished iPhone delivered next day and matched description.
“Phone was exactly as described and great value.”
Product offered clear information, value for money and great service.
“value for money”
Needed a correct plug and issue was resolved within 48 hours.
“sorted within 48 hours”
Customer service was friendly, prompt and very responsive.
“The customer service is second to none.”
iPad was well packaged and delivered earlier than promised.
“Well packaged Ipad.”
The delivery was fast and smooth.
“Fast n smooth delivery”
I am a full time mom and a full time nurse. My days are busy from the moment I wake up to the time I go to bed. I don't have much time for conventional ways of shopping . This is why I love mResell, I can shop at the comfort of my house or work station using the few minutes available. Their website is very easy to navigate and check products. That's a big plus in my book! Not only that, they are very kind and helpful. They answered all my questions and concerns regarding the phone. The iphone was shipped fast and it arrived to me in good condition. No hassle, no hassles, just plain and simple customer service.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
mResell is an online reseller of refurbished consumer electronics, commonly listing phones, tablets and laptops. The site typically shows device condition, delivery options and return/refund processes. Consumers researching mResell often look for information on product condition, delivery speed and after-sales support.