Reviews Analysed
21
We Collect & Analyse Reviews
Mesh Computers
Experiences & Reviews
Mesh Computers is a UK-based computer retailer and systems integrator that supplies desktops, laptops and custom-built PCs for home and business users. The company sells configured systems and component builds and provides technical support, warranty handling and repair services. Consumers researching Mesh Computers typically look for information on pricing, build options, delivery and after-sales support.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
13d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Most reviews describe fast delivery and prompt after-sales support; a few report initial delivery problems that were later resolved.
Share
Strong
21%
💰
Value for money
Multiple reviewers cite competitive pricing and well‑specified systems, frequently noting better value than rival retailers.
Share
Strong
9%
⚡
User experience
Users report generally smooth day‑to‑day performance for coding and everyday use, while a minority experienced input or screen faults.
Share
Mixed
10%
🔧
Product quality
Hardware performance and long‑term reliability are often praised, though a small number of reviews mention early defects such as screen or touchpad problems.
Share
Strong
24%
📞
Communication
Technical support and order updates are commonly described as responsive and helpful; occasional reviews note missed items or initial order errors.
Share
Strong
10%
⭐
Overall experience
Most customers report a positive end‑to‑end experience, with quick resolutions when problems occur and repeat purchases from satisfied buyers.
Share
Strong
26%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
ASUS Vivo Book
"I would like to say that I am very happy with the product and service that MESH provides. The ASUS Vivo Book 15 X515EA-BQ945T Intel Core i3 1115G4, 8GB RAM 256GB SSD 15.6" Windows 10 Home X515EA-BQ945T laptop is of a high quality and is great value for money as well as it being a fair bit cheaper than other leading companies. The quick delivery is also amazing. I have bought items from other companies and I had to wait for over two weeks or more. I would recommend them to anyone looking to buy laptops for gaming, business or any other need. "
Alex Taylor
Collected.reviews
Dec 03, 2021
Featured for: Positive on product and value
Every thing worked very well in the end
"Every thing worked very well, baring the delivery which failed the first time for reasons beyond either my or Meshes control. When delivered the packa..."
customer
Trustpilot
Sep 30, 2025
Featured for: Delivery failed initially, later resolved
Rapid tech and admin service on Windows SE replacement
"Initial purchase specified Win11 Pro but arrived with only the weird SE version with very few options to personalise or adapt, even unable to install..."
Andrew Hill
Trustpilot
Sep 30, 2025
Featured for: Wrong OS fixed by tech support
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
r
richard brown
trustpilot.com
Sep 30, 2025
Straightforward to order delivered on…
Straightforward to order delivered...
M
M Marshall
trustpilot.com
Sep 30, 2025
Work properly done
Work properly done, within the agr...
k
ken skillern
trustpilot.com
Sep 30, 2025
fast delivery good price
fast delivery, only one problem which wa...
M
Michael
trustpilot.com
Sep 30, 2025
I purchased a laptop for my son's…
I purchased a laptop for my son's college, I didn't need a super high end gaming laptop or one that was bursting with features that he wouldn't use bu...
A
Anthony Fletcher
trustpilot.com
Sep 30, 2025
Nice pc
...
C
Customer Brian Marston
trustpilot.com
Sep 30, 2025
Don't know much about computers but the…
Don't know much about computers but the one you...
M
Mr Greg Palmer
trustpilot.com
Sep 30, 2025
Laptop was delivered promptly
Laptop was delivered promptly. Developed a fault on the screen within a couple of weeks. Mesh arran...
J
John C
trustpilot.com
Sep 30, 2025
Very happy - now.
There was initially an issue with the mouse pad and mouse buttons. Sometimes there was no response at all and at other times the cursor stuck. Using t...
M
Mr Russell
trustpilot.com
Sep 30, 2025
All round excellence
Lots of help given for components on the computer build and all round excellent service....
K
Keith Emerick
trustpilot.com
Sep 30, 2025
Excellent range of products
Excellent range of products, prices and service. The Tech suppo...
c
customer
trustpilot.com
Sep 30, 2025
Every thing worked very well in the end
Every thing worked very well, baring the delivery which failed the first time for reasons beyond either my or Meshes control. When delivered the packa...
L
Louise Bloomfield
trustpilot.com
Sep 30, 2025
Fast/efficient & well packed...Thank…
Fast/efficient & wel...
G
Graham
trustpilot.com
Sep 30, 2025
Customer service were brilliant
Customer servic...
A
Andrew Hill
trustpilot.com
Sep 30, 2025
Rapid tech and admin service on Windows SE replacement
Initial purchase specified Win11 Pro but arrived with only the weird SE version with very few options to personalise or adapt, even unable to install...
S
Scotty
trustpilot.com
Sep 30, 2025
Excellent
I have been a MESH customer for about 25 years. Never had any problems with the excellent service, from sales to after sales. The computers ar...
S
Sarah.
trustpilot.com
Sep 30, 2025
Great service competitive pricing
The computer arrived quickly about 2 days before estimated arrival. So far it has been excellent especially the silent tower. We...
C
Carol
trustpilot.com
Sep 30, 2025
Reputable and efficient
Bought a couple of items after seeing the business details on Martin Lewis’ website. Smooth and effi...
l
londonfarwide
trustpilot.com
Sep 30, 2025
Replacement
I only bought this PC because I had to replace a Windows 10 system that cannot be upgraded to Win11. It is the second MSI system I have bought from ME...
N
Nick
trustpilot.com
Sep 30, 2025
Lovely staff and great laptop computer
Lovely staff and great laptop...
M
Mr Trevor Wright
trustpilot.com
Sep 30, 2025
12 months on.…
It is now 12 months on since my purchase. (See the original review) the good news is that it's been really great with abso...
Conclusion
Reviewers frequently highlight fast delivery, competitive pricing and well‑specified systems as reasons to consider Mesh Computers. Several customers describe rapid technical support and prompt replacement or collection when faults occurred. A minority of reviews report initial problems such as missing accessories, delivery damage or software/hardware issues, but these are commonly followed by quick resolutions. For consumers prioritising value, configured options and accessible support, the review sample suggests Mesh is generally reliable with mostly positive follow‑up service.