Customers often mention fast fulfilment and an easy ordering process for desktops and laptops. Many praise performance and responsive sales staff. A smaller set describe repair delays, missing items, and uneven website navigation. These negatives show up from time to time among otherwise strong service comments.
Examples from available reviews (Jun 2018 – Feb 2026).
Easy ordering, timely delivery and a robust product.
“Simple process to order. Timely delivery and a robust product”
Smooth, efficient purchase process with regular order updates.
“Smooth and efficient process from start to finish, with regular updates on the order status.”
Laptop had intermittent fault; repair process lacked updates and delays.
“NO update for me at all - had no idea what was happening.”
Ordering was straightforward but monitor and keyboard were initially omitted.
“they forgot to send the monitor and keyboard at first”
Reviews often point to fast fulfilment and smooth order handling. Several mention helpful sales staff and quick fixes over the phone. A small number flag slow repairs and thin progress updates.
Several reviews describe competitive pricing and strong value on configured systems. Customers mention quiet running and performance that matches the cost. Value comes up often in higher ratings.
Many praise the out-of-box setup and everyday use as simple and quiet. Website opinions split: some find it easy to navigate, while a few say the new site is hard to use. Notes on packaging and delivery condition are mostly neutral or end with the issue resolved.
Many reviewers describe solid builds, fast performance, and reliable long-term use. A few isolated comments mention minor hardware faults that were repaired or replaced quickly. Some customers report cosmetic or packing damage on arrival but still say the hardware worked.
Many reviews highlight clear order updates and quick replies from staff. A minority mention poor communication during repairs or initial missing items from the order. When problems arise, customers often say phone support is what got things sorted.
Most reviews describe a good buying experience with quick delivery and systems that work as expected. A small set give lower scores because of missing parts or slow repair updates. Overall, most customers are satisfied, with occasional service slip-ups.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (2) · Reviews (1) · Quotes shortened · As of: February 2026
Mesh upgraded desktop to Windows 11 with free labour and postage.
“they offered me free labour and postage”
Service excellent, but the new website was difficult to navigate.
“the new website was difficult to navigate”
Easy ordering, timely delivery and a robust product.
“Simple process to order. Timely delivery and a robust product”
Good product delivered within 24 hours.
“Good product, delivered within 24 hours.”
Quick delivery, helpful staff resolved ordering issue, PC fantastic.
“Matt (sales team) sorted everything out for me, instantly.”
Smooth delivery and expectations were met; overall good experience.
“Experience was good, smooth delivery and expectations were met”
High-quality product delivered quickly and was easy to set up.
“Speedy delivery of high quality product that was easy to set up.”
Laptop had intermittent fault; repair process lacked updates and delays.
“NO update for me at all - had no idea what was happening.”
Small computer is very quiet and very easy to set up.
“Excellent small computer. Very quiet. Very easy to set up”
Mesh delivered a straightforward laptop quickly, restoring Zoom capability.
“Mesh delivered what I needed really quickly so I’m Zooming again with ease and confidence.”
Built a powerful computer ideal for photo and video work; highly recommended.
“which is the most powerful and useful tool for photos and videos out there.”
Good price with quick, efficient service.
“good price quick efficient service”
Old Mesh computer still works; new tower is much faster.
“its amazing and super quick.”
Easy ordering, helpful advice, speedy delivery and setup.
“Easy to order. Helpful advice. Speedy delivery. Easy to get up and running. Excellent.”
Swift delivery and items were well packaged.
“Swift delivery, item well packaged.”
Clear communication, prompt service, and a good product at sensible price.
“Clear communication, prompt service and a greta product at a sensible price.All good.”
Excellent experience; website easy to navigate with clear tabs.
“The website was easy to navigate due to clearly marked subject tabs.”
Friendly, knowledgeable service with competent, available staff.
“Friendly, knowledgeable, service with competent and available staff in all departments”
Great customer service, helpful sales team and strong returns policy.
“Great customer service. Can't recommend them enough.”
Order was straightforward and delivered on time as described.
“Straightforward to order delivered on time and product was as stated”
Work completed within agreed timeframe at a fair price.
“Work properly done, within the agreed timeframe and at a fair price.”
Fast delivery with one issue resolved quickly by phone.
“fast delivery, only one problem which was sorted out very quickly over the phone”
Ryzen 7 laptop runs like a dream for coding, screen acceptable.
“it runs like a dream and is really good for his coding.”
Good PC for the price and works brilliantly.
“Nice pc for price works brill”
Provided computer works very well and is very fast.
“works very well and is very fast”
Faulty screen replaced promptly after Mesh arranged collection.
“sent out a replacement laptop within a couple of days.”
Mouse pad issues due to loose screws fixed by tightening; laptop now fine.
“I tightened everything up and instantly the computer behaved as it should.”
Helpful component advice, excellent service, and delivery on chosen day.
“Lots of help given for components on the computer build and all round excellent service.”
Wide product range, good prices, and fast helpful tech support.
“Excellent range of products, prices and service.”
Delivery initially failed and package damaged in transit, but PC was fine.
“When delivered the package was delivered on its side despite the highly this way up arrows & the package being easily carried by the still intact handles on the outer box”
Fast, efficient service and items well packed.
“Fast/efficient & well packed...Thank You.”
Customer service were brilliant throughout the experience.
“Customer service were brilliant”
Mesh collected device and quickly upgraded it to Windows 11 Pro.
“All now Win11 Pro and correct.”
Long-term customer reporting excellent service, specification, and reliability.
“Never had any problems with the excellent service, from sales to after sales.”
Computer arrived early, performs quietly, and was competitively priced.
“So far it has been excellent especially the silent tower.”
Smooth, efficient purchase process with regular order updates.
“Smooth and efficient process from start to finish, with regular updates on the order status.”
Ordering was straightforward but monitor and keyboard were initially omitted.
“they forgot to send the monitor and keyboard at first”
Staff were lovely and the laptop is great; pleased overall.
“Lovely staff and great laptop computer.”
Twelve months later the purchase has had no issues.
“it's been really great with absolutely no issues.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Mesh Computers is a British computer manufacturer and retailer. It designs and assembles desktop PCs and laptops for consumer and business use. The range includes preconfigured systems and configurable hardware components sold through an online store. Mesh Computers also provides technical specifications and product documentation to help customers compare models and choose components.