Customer reviews of Gladiator PC show consistent praise for build quality — tidy cable management, solid component choice and quiet operation are frequently mentioned. Many buyers value the competitive pricing and configurator options, and several report repeat purchases. Recurring negative points relate to delivery tracking, occasional courier issues and some lapses in post-sale communication; one reviewer reported an unactivated Windows installation and slow replies. Before ordering, confirm expected delivery method and tracking, and ask specifically about software activation and final system testing to reduce risk of post-delivery setup work.
Examples from available reviews (Nov 2021 – Feb 2026).
PC arrived with Windows unactivated and no reply to support emails.
“Windows hadn't been activated.”
Build worked but several configuration and software setup issues required user fixes.
“these machines are not built with love, but to ship fast”
Customer service communicated clearly and resolved a parts delay satisfactorily.
“provided excellent communication with regards to this issue”
Third build was reliable, faster and quieter than previous systems.
“So much faster and quieter than the previous one”
Most reviewers report reliable fulfilment and careful packing; some cite delivery delays or courier mix-ups, though several issues were resolved by support.
Multiple customers note competitive pricing and wide component choice, often comparing costs favourably with other retailers.
Ordering and website configuration are usually straightforward, but several users reported tracking, quote or site bugs and intermittent update gaps.
Build quality is frequently praised (tidy cable management, quiet operation, components working out of the box); a few isolated build or setup omissions reported.
Many reviews praise clear updates and helpful staff; others report poor responsiveness, confusing dual-brand emails or missing replies to queries.
Most reviewers describe positive overall ownership and repeat purchases; a small number report delivery or post-delivery setup problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (38) · Collected.reviews (1) · Quotes shortened · As of: February 2026
High quality product and service, but updates were inconsistent.
“I haven't gotten consistent updates”
First custom-built PC offered many part options and works well.
“it works great!”
PC arrived quickly but has coil whining and minor side panel damage.
“coil whining sound”
Long-time customer praises excellent build quality and strong performance.
“pcs have never let me down and have been built to an excellent standard”
Machine was delivered on time, to spec and well built.
“Machine delivered on time and to spec.”
Received updates every step and very happy with the gaming PC.
“Was updating me every step of the way”
Paid for upgraded parts but build mistakes and damaged wiring occurred.
“the motherboard hadn't been updated”
Clear communication, careful packing and fast delivery created an amazing experience.
“The communication is amazing”
Delivery promised next day but was delayed and delivered incorrectly.
“they promise to deliver it the next day”
Good PC and customer service resolved a few problems.
“had a few problems but customer service helped with them”
PC arrived good but delivery was late with poor communication.
“was late with no communication”
First PC was easy to set up and runs games reliably.
“easy to set up, runs all the games I want to use”
PC is great but express build delayed due to parts not in stock.
“certain parts weren't in stock”
Company failed to refund a returned PC and ignored refund requests.
“No refund received.”
Machine excellent with many additional cables making customisation seamless.
“brilliant machine provided with more additional cables”
Custom PC service was great; staff were friendly and timely.
“the service was great and everything was on time”
Second PC performed well and customer support remained friendly.
“the last one, bought in 2017 is still going strong”
PC performs well but product photos gave misleading component expectations.
“picture of the 'Stealth' PC on the website doesn't match”
Third build was reliable, faster and quieter than previous systems.
“So much faster and quieter than the previous one”
Custom-configured PC was well built with tidy cabling and good communication.
“cabling is tidy and neat”
Questions were answered promptly and service was excellent.
“We have received 100% service”
Customer service communicated clearly and resolved a parts delay satisfactorily.
“provided excellent communication with regards to this issue”
PC arrived with Windows unactivated and no reply to support emails.
“Windows hadn't been activated.”
Product good but tracking information was poor and outdated.
“the tracking was better and more up to date”
Custom-built PC arrived well built with excellent cable management.
“cable management is excellent”
New laptop met needs and staff provided helpful monitor advice.
“It is perfect, it has everything I need”
Order arrived and worked but was very late with minimal updates.
“took 3 times the promised time to arrive”
Build worked but several configuration and software setup issues required user fixes.
“these machines are not built with love, but to ship fast”
First gaming PC arrived well protected and has worked perfectly.
“PC arrived well protected and has been working perfectly”
Build appeared well-crafted and the system runs flawlessly.
“the computer build is clearly done by people who care”
Express build and shipping were fast and PC runs well.
“Great speed in building and shipping the PC”
Well-built gaming PC with good communication despite slight delay.
“I got a great gaming PC well built”
High-end PC arrived securely and performs quietly and smoothly.
“it is so quiet, while running so smoothly”
Customer support was easy to deal with and shipping was fast.
“first class service as always”
Competitive components and excellent build, but lacked build updates.
“received no updates regarding the status of my order”
Computer arrived just in time and satisfied purchase.
“Computer arrived just in time for a major work project.”
Ordering was easy and company communication was great.
“great communication from the company”
Gaming PC has been problem-free after slight build delay.
“it was delivered on time”
When you get to the point where you need to start using things like liquid cooling and multiple graphics cards, things get a lot more complicated. I've been a gamer for a long time, and I've built my own systems in the past when everything was much easier.
After viewing everything that was involved in the process of building a computer from the ground up, I chose to go with a pre-built system rather than risk it all by building my own.
The GladiatorRTX 30 series comes into play in this situation. Gladiator PC online company has a huge selection of options, and they are extremely reasonably priced. I definitely recommend them.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Gladiator PC is a UK-based system builder that supplies configurable pre-built and custom gaming and workstation computers. The company presents component choice via an online configurator and sells finished systems aimed at gamers, creators and general users seeking bespoke PC builds. Consumers searching reviews typically look for information on build quality, delivery and after-sales support for Gladiator PC systems.