Reviews Analysed
2
We Collect & Analyse Reviews
Conrad Electronic
Experiences & Reviews
Conrad Electronic is an electronics retailer and online merchant that sells consumer electronics, components, tools and related accessories to private and business customers across Europe. It operates an online storefront alongside physical retail channels and provides product specifications, ordering and after-sales services aimed at both hobbyists and professional users.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
13d
Overall Rating
3.5
Our Analysis
🎯
Service quality
Orders are generally handled carefully and sometimes arrive earlier than expected, but some customers report inconsistent dispatch information and delays.
Share
Mixed
22%
💰
Value for money
No explicit comments on pricing or value for money were provided in the available reviews.
Share
Mixed
0%
⚡
User experience
One reviewer reports a smooth repeat purchase experience with updates; another encountered misleading availability status on the website.
Share
Mixed
22%
🔧
Product quality
Product packaging and item quality were described positively in one review, matching the product description and arriving in good condition.
Share
Mixed
11%
📞
Communication
Communication appears inconsistent: reports include unanswered emails and calls, but in one case a customer service callback resolved concerns.
Share
Mixed
22%
⭐
Overall experience
Overall impressions are mixed: repeat customers express willingness to continue buying, while others felt unsettled by slow responses and dispatch issues.
Share
Mixed
22%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (December 2021 – September 2025).
Logitech Z906 5.1 PC speaker Corded 500 W Black
"I used this site multiple times and they handled my orders carefully and always kept me updated. The only issue I have with them is failure to respond to my emails and calls. At first, it got me worried but when the company’s customer care rep called back he was very apologetic and assured me that my goods had already been dispatched and that they would look at it . During my last order, I noticed a change, my Logitech Z906 5.1 PC speaker Corded 500 W Black arrived earlier than I expected. This was very interesting. The packaging of the item was perfect and the quality of the product matched as well. I will continue to support this store. "
Alex Bobby
Collected.reviews
Dec 02, 2021
Featured for: Mixed communication: delayed replies then callback
Poor dispatch times
"I placed an order for a fan which showed as available for 'immediate dispatch' on their website. After paying and logging into my account on their web..."
Mark L
Trustpilot
Sep 30, 2025
Featured for: No email response; costly phone contact
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: September 2025
M
Mark L
trustpilot.com
Sep 30, 2025
Poor dispatch times
I placed an order for a fan which showed as available for 'immediate dispatch' on their website. After paying and logging into my account on their web...
A
Alex Bobby
Collected.reviews
Dec 02, 2021
Logitech Z906 5.1 PC speaker Corded 500 W Black
I used this site multiple times and they handled my orders carefully and always kept me updated. The only issue I have with them is failure to respond to my emails and calls. At first, it got me worried but when the company’s customer care rep called back he was very apologetic and assured me that my goods had already been dispatched and that they would look at it . During my last order, I noticed a change, my Logitech Z906 5.1 PC speaker Corded 500 W Black arrived earlier than I expected. This was very interesting. The packaging of the item was perfect and the quality of the product matched as well. I will continue to support this store.
Conclusion
Available reviews show a mix of experiences with Conrad Electronic. Customers report careful handling, good packaging and products matching descriptions, suggesting reliable fulfilment in some orders. Conversely, there are clear concerns about inconsistent dispatch information and slow or absent email responses; one reviewer only received clarification after a callback. If you rely on prompt dispatch or reactive customer support, check estimated dispatch dates and tracking, and allow for potential delays. For urgent enquiries consider calling, but be aware of possible call costs and variable response times.