Skip to content
We Collect & Analyse Reviews

The British Belt Company
Experiences & Reviews

The British Belt Company is a UK brand specialising in leather belts and related leather accessories, operating primarily through direct retail channels. Consumers researching this brand typically look for information on product construction, durability, customer service and ordering details such as sizing and customisation.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 86%
Latest Review 28d
Overall Rating
4.3

Our Analysis

🎯

Service quality

Most reviewers describe friendly, helpful customer service and quick resolutions; a minority report unresponsiveness or poor handling of returns.

Share
16%
Strong
💰

Value for money

A small number of customers question value for money, citing belts that delaminated or failed within months despite paying mid‑range prices.

Share
3%
Weak

User experience

Reviewers frequently note clear size guidance, careful packaging, prompt delivery and smooth personalised or gift-order processes.

Share
9%
Strong
🔧

Product quality

Most buyers praise the leather, finish and presentation; however some report construction issues such as front/back layers separating after months.

Share
25%
Strong
📞

Communication

Many customers report prompt, courteous replies and helpful follow-up; a smaller group experienced ignored emails and missing return labels.

Share
15%
Strong

Overall experience

Overall impressions are largely positive with repeat purchases and recommendations, though a notable minority report poor durability or service gaps.

Share
31%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

A
Andrew Doherty
trustpilot.com Sep 30, 2025

I have now purchased 3 belts from this…

I have now purchased 3 belts from this company, all are very high quality. Comfortable, lovely leather,...

M
Maya Hill
trustpilot.com Sep 30, 2025

Lovely Personalised Hip flask bought as…

Lovely Personalised Hip flask bought as present. I a...

J
JC
trustpilot.com Sep 30, 2025

I am very pleased with the belts

I am very pleased with the belts. The belts are very high qualit...

D
Daniel Whittaker
trustpilot.com Sep 30, 2025

I will definitely recommend this…

I will definitely recommend this company, will shop...

H
HB
trustpilot.com Sep 30, 2025

Sadly didn't last...

Previously I had two belts from different major UK suppliers, and both of them laminated, i.e. the front and back of the belt started coming apart. So...

L
Louie Ahmed
trustpilot.com Sep 30, 2025

Wonderful quality belt!

Wonderful quality belt! I have now purchased 3 be...

V
VV
trustpilot.com Sep 30, 2025

Worst customer service ever

Worst customer service ever. Didn't respond to any of my e-mails or facebook message. Belt didn't include a return label so I couldn't exchange it for...

M
Maureen Sweeney
trustpilot.com Sep 30, 2025

Excellent

I recently purchased a product which I wasn't happy with. I contacted the company had a very prompt response with the offer of a replacement or...

A
Aaliyah George
trustpilot.com Sep 30, 2025

I'm incredibly satisfied with these…

I'm incredibly satisfied with these casual belts; they exude quality in their leath...

S
Storky
trustpilot.com Sep 30, 2025

British Belt Company-quality products

Purchased three belts from this company. Liked the idea of made in Britain. Nicely packaged and all belts were in pristine cond...

P
Paul Gretny
trustpilot.com Sep 30, 2025

A Joke !!

The worst customer service ever !! Can't eve...

H
Holly Giles
trustpilot.com Sep 30, 2025

I was impressed with the attention to…

I was impressed with the attention to detail in the packaging of the leather bags, en...

J
JOHNHANNAH HARRY
trustpilot.com Sep 30, 2025

The speed aswell as kindness in…

The speed aswell as kindness in producing my order - a...

S
Sally Devey
trustpilot.com Sep 30, 2025

I have now purchased 3 belts from this…

I have now purchased 3 belts from this company, all are very high quality. The first one purc...

R
Roger
trustpilot.com Sep 30, 2025

leather notebook…

I recently purchased a leather notebook cover from this company. The quality was excellent and I am extremely satisfied with the purchase. I had a sma...

A
Ashley
trustpilot.com Sep 30, 2025

Great belts for the 2 months before they break

I ordered a belt for my boyfriend for Christmas in 2019. He wore it a few months and loved it-then the pandemic hit and he wasn’t wearing it. He put i...

C
Customer
trustpilot.com Sep 30, 2025

Good quality product and delivered…

Good quality product a...

T
T C
trustpilot.com Sep 30, 2025

This is the second belt I have bought…

This is the second belt I have bought from you and the quality is great. Unfortunately I...

L
LUTHER DAVIES
trustpilot.com Sep 30, 2025

Wonderful quality belt!

...

H
Happy Customer
trustpilot.com Sep 30, 2025

I ordered a full grain leather belt for…

I ordered a full grain leather belt for my Dad as a gift for Fathers Day, he was very specific in his request in that it had to be top quality leather...

Share Your Experience

Help other customers by sharing your experience with The British Belt Company. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

Reviews generally highlight strong material quality, careful presentation and helpful customer responses, with many customers making repeat purchases. Several reviewers praise size guidance, packaging and prompt delivery for personalised or gift orders. At the same time a minority report durability problems—specifically separating layers—and a few customers describe unresponsive communications. If durability and returns handling are important to you, consider asking the seller about construction (single‑piece leather versus glued layers) and the returns process before purchasing.