Reviewers often praise fast fulfilment, careful packaging, and responsive customer support. Many say they found good prices on designer items and that returns were straightforward. A smaller group reports cancelled orders, unexpected extra charges, and goods arriving damaged or marked. A few isolated complaints mention high shipping fees and a rude sales contact.
Examples from available reviews (Nov 2021 – Feb 2026).
Item was great quality, well packaged, but postage fees were charged.
“Item of great quality, very well packaged and I received it in 24h!”
Bought a suit at a great price and service resolved DHL issue.
“Tessabit’s friendly customer service handled it very quickly to ensure no delays.”
Tessabit asked for an additional £100 after purchase and cancelled the order.
“asked me to pay £100 more”
Received a damaged item and had a horrible, scamming experience.
“Scammed! Horrible experience”
Customers often mention very fast order handling and quick delivery. Several reviews say staff fixed shipping issues promptly. A few describe sudden cancellations or being asked to pay extra.
Many reviewers point to competitive prices and good value on designer items. Multiple comments call out high shipping fees or added charges at checkout. A request for a substantial extra payment shows up in a small number of reviews and stands out as a major negative.
Most buyers describe an easy checkout, clear product details, and simple returns. A limited set of reviews uses strong language to allege fraud or reports an item arriving damaged. These experiences are less common but weigh heavily on overall sentiment.
Many reviews say items arrived as described and were packed well. Some customers report marks, creases, or damage on arrival. Compared with positive quality comments, these condition issues appear rarely.
Reviewers often praise quick replies and sizing help through messaging. One review describes a rude, unhelpful sales contact, which contrasts with most communication feedback. Positive service interactions show up more often than negative ones.
Feedback splits between many very satisfied purchases and a small number of serious complaints. Positive reviews highlight speed, packaging, and helpful support. Negative reviews centre on unexpected charges, cancelled orders, and damaged goods, creating a sharp contrast in outcomes.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Trustpilot (8) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Excellent service and quick dispatch, but delivery charge was high.
“Would’ve been 5* review had the delivery charge been cheaper.”
Item was great quality, well packaged, but postage fees were charged.
“Item of great quality, very well packaged and I received it in 24h!”
Discovered Tessabit; item delivered in 24 hours with perfect customer service.
“Article livré en 24H00 et service client plus que parfait et réactif.”
Tessabit asked for an additional £100 after purchase and cancelled the order.
“asked me to pay £100 more”
Ordered online instead of in-store and the experience was perfect.
“Tessabit is my preferred Shop with my favorite Labels!”
Everything was just perfect for the reviewer.
“Everything was just perfect!”
Fast shipping to the US with amazing item prices.
“Fast shipping to the U.S., amazing prices on items!”
High-quality items and responsive team offering sizing help via WhatsApp.
“the team responds quickly to all messages and even helps with sizing via WhatsApp”
Bought a Loewe bag at a great price with fast US shipping.
“Ordered a Loewe Bag at a great price.”
First-time smooth shopping with fast, well-packaged delivery to the UK.
“Great smooth shopping experience!”
Bought a suit at a great price and service resolved DHL issue.
“Tessabit’s friendly customer service handled it very quickly to ensure no delays.”
Received a damaged item and had a horrible, scamming experience.
“Scammed! Horrible experience”
Item delivered incredibly fast with no customs fees and good packaging.
“Incredibly fast delivery!”
Item was well packed and shipped quickly, but shipping cost was high.
“shipping cost too much!!”
Received a well-packaged Paul Smith blouse that fits as described.
“Nicely packaged and fits as described.”
Reviewer says 'Dont trust this' and asserts it is a scam.
“Dont trust this. Its a scam.”
Good selection of designer brands with super fast delivery.
“Super fast delivery!”
Delivery was extra fast and returns were easy and trustworthy.
“Delivery is on time, extra fast.”
Product matched expectations and arrived with fast shipping.
“Fast shipping and product was as expected.”
Parcel arrived quickly and product quality matched expectations.
“product quality was as good as expected, good job guys !”
Delivery was fast and packaging showed care and attention.
“The delivery is fast and the packing is so amazing.”
Item had fast delivery and beautiful packaging.
“Fast delivery and packed beautifully”
Items arrived marked and creased; exchange was not possible.
“Items came with marks all over them”
Good price, fast delivery and no issues reported.
“Good price, fast delivery - no issues”
Overnight shipping and quick returns; will buy again.
“Overnight shipping, return processed quickly, will definitely buy again”
Reliable website with attentive customer service and fast transactions.
“Such a reliable and trusted online website for shopping.”
Fast delivery and good price.
“Fast delivery good price”
Good brand selection, free returns and lovely customer service.
“free and easy returns, and lovely customer service”
It is a good site to shop from. Easy to pick all the stuff that you want at reasonable prices. I love their wide variety of products from which I was able to pick two pairs of Valentino sandals. One for me and one for my mum. The delivery was first but the salesperson almost ruined my shopping experience with Tessabit. The lady was rude, disrespectful and could not respond to simple enquiries . I couldn understand what her problem really was. Otherwise I’m happy I received the sandals and they look so good on us. I pray I will not encounter her during my next purchase.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Tessabit runs an online shop for designer fashion and accessories. The site offers clothing, footwear, and bags from premium labels. Shoppers can order online, contact customer support, and use a returns process. Product pages usually include photos and size guidance to help buyers choose.