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Paisie
Reviews & Experiences

Reviewers often praise Paisie for strong craftsmanship and fast fulfilment. Knitwear gets repeated compliments for comfort, fit, and how well it holds up over time. A smaller share of reviews describes issues with returns, refunds, or return costs. Several buyers also flag inconsistent sizing in certain styles.

Overview & Key Metrics

Review count
41
Sources
External Source, trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Many reviewers mention quick shipping and an easy ordering process. Several point to smooth exchanges and fast international despatch. A small number describe major problems with refunds and return handling.

💰

Value for money

Customers often say the jumpers and cardigans are reasonably priced and flattering. They link the value to durability and how well items wash. A few note that high return fees made them less likely to buy again.

User experience

Several reviews describe the website as easy to use and the size guides as helpful. Multiple comments call customer service polite and responsive. A noticeable group reports fit or length not matching expectations, which led to returns.

🔧

Product quality

Many reviews praise the fabric, how well items keep their shape, and low pilling. Several buyers cite repeat purchases and long wear as proof of durability. A few isolated reviews mention damaged packaging or items arriving ripped.

📞

Communication

Customers point to timely delivery updates and helpful replies from staff. Many mention courteous responses to questions. A minority report poor communication when trying to resolve refunds or returns.

Overall experience

Most reviews lean positive, with frequent praise for product quality and smooth fulfilment. Negative feedback mainly focuses on the returns policy, refund handling, and occasional damage. Across reviews, strong approval sits alongside a small number of serious complaints.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: External Source (20) · Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Chris Etheridge communication

Everything was good and delivery updates were useful.

“All good, delivery update useful.”

Feb 10, 2026 · trustpilot.com
Alice usability

Pants were too long for this 161cm reviewer; returned despite nice style.

“I am 161cm tall and they were considerably too long.”

Feb 08, 2026 · trustpilot.com
Sarah Berrington quality

Reviewer finds the products excellent as always.

“Excellent as always”

Feb 05, 2026 · trustpilot.com
Ms Belinda Evans service

Two items arrived nicely packaged and promptly; timeless pieces.

“two lovely items arrived , nicely packaged and in very good time.”

Feb 04, 2026 · trustpilot.com
Hilary quality

Loves jumper's shape, feel and colour; requests more colour variety.

“I love the shape, feel and colour of this jumper.”

Feb 03, 2026 · trustpilot.com
Anonymous quality

Delivery was quick and product quality great.

“Quick delivery and great quality”

Jan 07, 2026 · trustpilot.com
Jl service

Delivery was very quick and reviewer is happy with the skirt.

“Very quick delivery. Nice skirt. Happy with it.”

Jan 06, 2026 · trustpilot.com
Jane Plackett value

Jumpers are stylish, comfortable and reasonably priced with many colours.

“The jumpers are stylish, comfortable, and a reasonable price.”

Dec 19, 2025 · trustpilot.com
Tjack usability

Cardigan well made and stylish but too large, so returned.

“Unfortunately the sweater is much too big and had to be returned.”

Nov 27, 2025 · trustpilot.com
Samantha Discombe quality

Top fit, quality and delivery were all excellent.

“the fit is excellent, quality excellent, delivery excellent.”

Nov 25, 2025 · trustpilot.com
Neringa Zuromskiene service

Very fast international delivery and clothes of very good quality.

“Very fast delivery to another country.”

Nov 25, 2025 · trustpilot.com
Lara Sanchez Pozon quality

Reviewer describes the item as beautiful, hot and comfortable.

“is beautiful, hot and comfortable”

Nov 19, 2025 · trustpilot.com
Melanie Alleyne quality

Keeps customers informed; exchanges simple; garments are excellent quality.

“The quality of the garments are excellent!”

Nov 12, 2025 · trustpilot.com
Gillian Kafka quality

Products are beautiful quality with fast shipping.

“Beautiful quality products. Fast shipping.”

Nov 05, 2025 · trustpilot.com
Isabelle Zahar service

Knitted ribbed jumpers are lovely and service was efficient.

“Lovely knitted ribbed jumpers and an efficient service!”

Oct 31, 2025 · trustpilot.com
Mrs Hardingham quality

Reviewer loves the knitwear and its lovely quality.

“Love your knitwear lovely quality”

Oct 30, 2025 · trustpilot.com
Chris Morgan service

Clear ordering and quick delivery; cardigan meets usual Paisie quality.

“Order process clear and delivered quickly.”

Oct 29, 2025 · trustpilot.com
Sarah Forster service

Good clothes, clear website, prompt delivery and efficient returns.

“Clear and accessible website.”

Oct 28, 2025 · trustpilot.com
Beth quality

Cardigan is versatile, washes well and bought in two colours.

“It washes well too.”

Oct 23, 2025 · trustpilot.com
Shelagh Dodds quality

Jumpers retain shape, wash well and last for years.

“They wash and wash don’t go Bally and last for years.”

Oct 22, 2025 · trustpilot.com
Eliza quality

Cardigan washes well and the quality is excellent; it doesn't pill.

“the quality is excellent and doesn’t pill”

Sep 12, 2025 · External Source
Heather B. experience

Ribbed jumper is comfortable, versatile and suitable for many occasions.

“It's SO comfortable, great with leggings, and looks elevated”

Sep 12, 2025 · External Source
improve experience

Repeat purchase; sweater is comfortable and can be dressed up or down.

“Can be dressed up or down and so comfortable to wear.”

Aug 22, 2025 · External Source
Elsa quality

Good quality flattering clothing; easy online ordering and efficient despatch.

“Good quality clothing, always flattering and hides unloved rolls beautifully.”

Aug 12, 2025 · External Source
Eileen Cohen service

Good quality, unique styling and very quick international delivery.

“Very quick delivery. From England to USA..not even a week.”

Jul 24, 2025 · External Source
Valued Wix User experience

Ordered from Spain, delivery on time; liked design but material disappointing.

“received the package on time, exactly as informed.”

Jul 18, 2025 · External Source
nur koseoglu experience

Reviewer expressed brief positive feedback about the purchase.

“great,thnx”

May 24, 2025 · External Source
Rob Curtis service

Quick exchange and delivery with decent customer service and quality item.

“Quick exchange and delivery, very decent customer service and lovely quality item”

May 21, 2025 · External Source
AnnaD service

Item differed from website description and returns/refunds were mishandled.

“lost £70!!!!”

May 17, 2025 · External Source
Ninty usability

Dress matches picture and fits well but is slightly short for this reviewer.

“Lovely dress, looks just like the picture.”

May 14, 2025 · External Source
Farida Mohamedali usability

Website is easy to use with clear size guides.

“Easy to use website and clear size guides”

May 13, 2025 · External Source
Banke communication

Excellent shopping experience with very courteous, helpful customer service.

“Mary took the time to respond to my messages, very courteously”

May 13, 2025 · External Source
Lady Cachemire quality

First purchase delighted; material quality and style are amazing.

“The style and quality of the material are amazing.”

May 07, 2025 · External Source
Geraldine service

Ordering was efficient and clothing felt high-quality and unique.

“Very efficient and easy to order.”

Apr 26, 2025 · External Source
Rose service

Reviewer unhappy with high €35 return cost and won't repurchase.

“Very disappointed that the cost to return item was €35 euro.”

Apr 22, 2025 · External Source
Jolo quality

Ribbed jumpers are durable, wash well and retain shape and colour.

“unbeatable for wear and washing - last forever - no balling or shrinkage”

Apr 08, 2025 · External Source
customer quality

Reviewer reports consistently great products from Paisie.

“Great products as always!”

Apr 07, 2025 · External Source
Hannah Allison quality

Reviewer describes the dress as lovely.

“Lovely dress!”

Apr 03, 2025 · External Source
Janice Heath quality

Product quality was lovely and reviewer pleased with service.

“Lovely quality, good service.”

Mar 21, 2025 · External Source
Richmond17 service

Customer service handled wrong-size order well; product was fabulous.

“Great customer service when I ordered the wrong size, fabulous product!”

Mar 11, 2025 · External Source

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Paisie

Paisie is a fashion label selling women’s knitwear and wardrobe staples through its online store. The range includes jumpers, cardigans, and dresses in multiple colourways. Product pages usually show photos and sizing details to help customers choose. Orders are placed on the website, and exchanges or returns are handled through the online account system.