Aspinal of London Reviews
Reviews (1)
Nog geen reviews!
Ga op zoek naar bedrijven waar je ervaring mee hebt en schrijf er reviews over! Je reviews dragen bij aan een transparantere markt en zorgt voor betere betrouwbaarheid van bedrijven.
London Tote
I purchased a basic handbag for my mother three weeks ago, and it is yet to come.
The order became stuck in the system and was scheduled to be dispatched today, but has not been.
When I called the next day, they were unable to help me since they were unable to switch the delivery mode from Standard to Next Day or the delivery address from mine to my mother.
I had to weigh a variety of choices, such as, if I could cancel my prior order and arrange for a new one with Next Day delivery, which they couldn't do either, and whether the exact item was available in their offline shop.
Finally, when I explained that I wanted to visit an offline shop to get the exact handbag, they refused to provide me the same price or even a discount!
This is not the service I expected after two years as a loyal customer.
I'm not content at all.
