Reviews Analysed
7
We Collect & Analyse Reviews
Podobrace
Experiences & Reviews
Podobrace is an online retailer specialising in foot-care supports and orthotic devices, including splints, braces and related accessories for conditions such as bunions and foot drop. Customers commonly research product fit, strap length, model variations and return policies before buying. People comparing suppliers often look for clear stock information, delivery times and practical sizing details to ensure devices suit wide feet or specific support needs. Reviews are a useful source for verifying fit, construction and how the company handles returns or delivery problems.
Overview & Key Metrics
Positive Sentiment
43%
Latest Review
31d
Overall Rating
2.5
Our Analysis
🎯
Service quality
Mixed reports: some customers received prompt, helpful support for returns, while others experienced unfulfilled orders and broken delivery promises.
Share
Weak
22%
💰
Value for money
Limited commentary; when raised, customers said products felt poor value if features were missing or items were unavailable after purchase.
Share
Mixed
9%
⚡
User experience
Issues noted with website stock clarity and product assembly; some users found straps fiddly and uncomfortable for wide feet.
Share
Mixed
9%
🔧
Product quality
Several complaints about product changes and fit: missing internal padding, short straps and insufficient ankle support were reported.
Share
Mixed
13%
📞
Communication
Multiple reviewers reported lack of advance stock notifications, misleading listings and delayed shipping updates that required chasing.
Share
Weak
17%
⭐
Overall experience
Overall impressions skew negative due to recurring stock, fit and shipping problems, though some praise the handling of returns.
Share
Weak
30%
Our Independent Methodology
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Data Collection
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AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 7 verified reviews (November 2021 – September 2025).
Excellent customer service
"Excellent customer service. Ordered a foot drop splint but had to return it due to issues of it not supporting the ankle correctly. Was sent a return..."
Jas Kaur
Trustpilot
Sep 30, 2025
Featured for: Positive service; return handled well
Hallux Valgus splint
"They have changed the model, there is now no pad inside the strap that goes around the bu ion. The hard strap actually agg..."
debbie
Trustpilot
Sep 30, 2025
Featured for: Product defect after model change
Scam company
"They advitise products on line that they don't have in stock then forget to inform you conveniently so if you don't..."
Ian Jackson
Trustpilot
Sep 30, 2025
Featured for: Alleged misleading stock listings
Don't expect next day delivery
"Ordered from Podobrace because of claimed next day shipment . No mention on website on whether item was in or out of stock . Rang custom..."
Phil Robson
Trustpilot
Sep 30, 2025
Featured for: Delayed delivery; broken next‑day promise
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 7 reviews
All Customer Reviews
Sources: Trustpilot (6) · Collected.reviews (1) · Quotes shortened · As of: September 2025
I
Ian Jackson
trustpilot.com
Sep 30, 2025
Scam company
They advitise products on line that they don't have in stock then forget to inform you conveniently so if you don't...
d
debbie
trustpilot.com
Sep 30, 2025
Hallux Valgus splint
They have changed the model, there is now no pad inside the strap that goes around the bu ion. The hard strap actually agg...
J
Jas Kaur
trustpilot.com
Sep 30, 2025
Excellent customer service
Excellent customer service. Ordered a foot drop splint but had to return it due to issues of it not supporting the ankle correctly. Was sent a return...
H
Helen Borodzicz
trustpilot.com
Sep 30, 2025
Hallux Valgus Blue & White nightsplint
Hallux Valgus Nightsplint. Blue & white splint for straightening big toe. Strap is not long enough to go round a wid...
B
Bram
trustpilot.com
Sep 30, 2025
Best customer service ever
Best customer service eve...
P
Phil Robson
trustpilot.com
Sep 30, 2025
Don't expect next day delivery
Ordered from Podobrace because of claimed next day shipment . No mention on website on whether item was in or out of stock . Rang custom...
P
Peterson L.
Collected.reviews
Nov 25, 2021
watch
Bad Services!!
I ordered a watch from Podo Brace online stop this morning and it was sold out, I phoned them and they said they could have it delivered the next day. I then rang back a little later to change my order to a different watch that was in stock and they said no problem. In the afternoon I received an email saying my watch had been shipped. This is all very impressive as I've never ordered from Podo brace before so they could have been totally honest with me from the start and told
I don’t recommend a waste of money.
Conclusion
Reviews indicate recurring problems with stock availability and communication: several customers experienced orders for out‑of‑stock items without timely notification. Product issues were reported too, including a changed splint model with missing padding, straps that are too short for wide feet, and inadequate ankle support in one case. At the same time, a number of reviewers praised customer service when returns or exchanges were needed, and some issues were resolved by staff. Prospective buyers should check current stock status before ordering, confirm sizing and strap length for wide feet, keep photos and records if a product appears changed, and verify the returns policy and delivery expectations in advance.