Reviews indicate recurring problems with stock availability and communication: several customers experienced orders for out‑of‑stock items without timely notification. Product issues were reported too, including a changed splint model with missing padding, straps that are too short for wide feet, and inadequate ankle support in one case. At the same time, a number of reviewers praised customer service when returns or exchanges were needed, and some issues were resolved by staff. Prospective buyers should check current stock status before ordering, confirm sizing and strap length for wide feet, keep photos and records if a product appears changed, and verify the returns policy and delivery expectations in advance.
Examples from available reviews (Nov 2021 – Feb 2026).
Customer service arranged a return and resolved the issue.
“Excellent customer service.”
Product model change removed pad and now aggravates the bunion.
“The hard strap actually aggravates the bunion!”
Company advertised items that were out of stock and failed to inform.
“They advitise products on line that they don't have in stock”
Promised next-day shipment failed and stock status was unclear.
“Ordered from Podobrace because of claimed next day shipment .”
Mixed reports: some customers received prompt, helpful support for returns, while others experienced unfulfilled orders and broken delivery promises.
Limited commentary; when raised, customers said products felt poor value if features were missing or items were unavailable after purchase.
Issues noted with website stock clarity and product assembly; some users found straps fiddly and uncomfortable for wide feet.
Several complaints about product changes and fit: missing internal padding, short straps and insufficient ankle support were reported.
Multiple reviewers reported lack of advance stock notifications, misleading listings and delayed shipping updates that required chasing.
Overall impressions skew negative due to recurring stock, fit and shipping problems, though some praise the handling of returns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (7) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Company misrepresented stock, delayed dispatch, and caused financial loss.
“I suffered a direct financial loss, as the price difference now exceeds £50.”
Company advertised items that were out of stock and failed to inform.
“They advitise products on line that they don't have in stock”
Product model change removed pad and now aggravates the bunion.
“The hard strap actually aggravates the bunion!”
Customer service arranged a return and resolved the issue.
“Excellent customer service.”
Nightsplint strap was too short and uncomfortable for wide feet.
“Strap is not long enough to go round a wide foot.”
Reviewer praises the company's customer service.
“Best customer service ever, thanks for everything!”
Promised next-day shipment failed and stock status was unclear.
“Ordered from Podobrace because of claimed next day shipment .”
Bad Services!!
I ordered a watch from Podo Brace online stop this morning and it was sold out, I phoned them and they said they could have it delivered the next day. I then rang back a little later to change my order to a different watch that was in stock and they said no problem. In the afternoon I received an email saying my watch had been shipped. This is all very impressive as I've never ordered from Podo brace before so they could have been totally honest with me from the start and told
I don’t recommend a waste of money.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Podobrace is an online retailer specialising in foot-care supports and orthotic devices, including splints, braces and related accessories for conditions such as bunions and foot drop. Customers commonly research product fit, strap length, model variations and return policies before buying. People comparing suppliers often look for clear stock information, delivery times and practical sizing details to ensure devices suit wide feet or specific support needs. Reviews are a useful source for verifying fit, construction and how the company handles returns or delivery problems.