Several reviewers describe reliable, helpful support interactions. Multiple customers report stock and dispatch issues that caused extra costs and delays. A small group mention fit problems and design changes that made bunion and night-splint products less comfortable.
Examples from available reviews (Nov 2021 – Mar 2026).
Company misrepresented stock, delayed dispatch, and caused financial loss.
“I suffered a direct financial loss, as the price difference now exceeds £50.”
Company advertised items that were out of stock and failed to inform.
“They advitise products on line that they don't have in stock”
Reviewer praises the company's customer service.
“Best customer service ever, thanks for everything!”
Product model change removed pad and now aggravates the bunion.
“The hard strap actually aggravates the bunion!”
Two reviews praise customer support, citing smooth returns and helpful staff. One review reports an order that was mishandled, despite other positive comments. Overall, experiences range from quick fixes to an isolated operational mistake.
Value complaints focus on unexpected extra costs linked to delivery and stock issues. One reviewer reports an out-of-pocket loss of more than fifty pounds. Another calls the purchase a waste of money.
Reviewers describe specific fit and comfort issues, including a night-splint strap that is too short for wider feet. One notes a redesign that removed padding and made a bunion more painful. These points relate to how wearable the supports are during day and night use.
A few reviews mention defects or changes that made the product worse. The clearest example is a newer model with a harder strap that irritated a bunion. Other comments focus more on sizing and strap length than on manufacturing faults.
Several reviewers say the listed stock status was wrong and that next-day shipping did not happen. They also describe no early warning about out-of-stock items or dispatch delays. The complaints centre on inventory updates and delivery timing.
Reviews split between very positive support experiences and low ratings tied to delivery problems or poor fit. Some customers highlight strong help from support, while others describe clear fulfilment and product issues. Overall, satisfaction hinges on support outcomes versus shipping and fit problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (7) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Company misrepresented stock, delayed dispatch, and caused financial loss.
“I suffered a direct financial loss, as the price difference now exceeds £50.”
Company advertised items that were out of stock and failed to inform.
“They advitise products on line that they don't have in stock”
Product model change removed pad and now aggravates the bunion.
“The hard strap actually aggravates the bunion!”
Customer service arranged a return and resolved the issue.
“Excellent customer service.”
Nightsplint strap was too short and uncomfortable for wide feet.
“Strap is not long enough to go round a wide foot.”
Reviewer praises the company's customer service.
“Best customer service ever, thanks for everything!”
Promised next-day shipment failed and stock status was unclear.
“Ordered from Podobrace because of claimed next day shipment .”
Bad Services!!
I ordered a watch from Podo Brace online stop this morning and it was sold out, I phoned them and they said they could have it delivered the next day. I then rang back a little later to change my order to a different watch that was in stock and they said no problem. In the afternoon I received an email saying my watch had been shipped. This is all very impressive as I've never ordered from Podo brace before so they could have been totally honest with me from the start and told
I don’t recommend a waste of money.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Podobrace is an online retailer that sells foot-care devices and braces. Its range includes bunion braces, night splints, foot supports, and protective pads. The site lists product specs, sizing charts, and material details to help shoppers pick the right model. Customers buy through the online checkout and can use support options such as FAQs and contact forms. Articles and product pages also explain sizing and intended use for common foot conditions.