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Perfume Click
Reviews & Experiences

Many shoppers mention quick dispatch, secure packaging, and good prices on branded fragrances. Several highlight next-day delivery and the occasional free gift. Others say they received items they believe were counterfeit or previously used. Some also report missed deliveries, unauthorised charges, and refund requests that went unanswered.

Overview & Key Metrics

Review count
60
Sources
trustpilot.com, reviews.io, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Many reviews describe on-time courier delivery and packaging that arrived undamaged. Several mention same-day or next-day fulfilment and orders that matched what was bought. A noticeable group reports failed deliveries, parcels sent to the wrong address, and paid express services that did not happen.

💰

Value for money

Many customers point to low prices, promotions, and occasional free gifts as key reasons for buying. Some say they found the same fragrance cheaper here than elsewhere. Other reviews describe losing money through incorrect orders, refunds that were cancelled, or duplicate charges.

User experience

Many reviewers say the online ordering process feels simple and that dispatch confirmations arrive on time. Some add that checkout and delivery timing matched what they expected. Others describe difficulties with returns and no follow-up after they submitted complaints.

🔧

Product quality

Many reviews say the fragrances arrived as described, seemed authentic, and lasted well. Another set claims items were counterfeit or used, smelled weak, or arrived unsealed. Complaints about questionable authenticity appear repeatedly.

📞

Communication

Several customers mention clear dispatch and delivery updates. However, many also report emails going unanswered, return confirmations being ignored, and no reply after raising problems. A few describe billing disputes that were never resolved.

Overall experience

Reviews split between frequent praise for fast delivery and value, and repeated warnings about authenticity and after-sales support. Positive comments focus on quick fulfilment and competitive pricing. Negative comments centre on orders not arriving, refunds being refused, and customer service going silent.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026

MRS LINDA MCCLURE value

Delighted with purchase and free gift; highly recommends for value.

“most cutest bag free”

Feb 16, 2026 · trustpilot.com
Gillian service

Arrived well packaged a few days after ordering.

“Arrived well packaged and only few days after ordering”

Feb 16, 2026 · trustpilot.com
Alan Bovington service

Great service with competitive pricing.

“Great service very competitive.”

Feb 16, 2026 · trustpilot.com
Suzy service

Hard-to-get perfume received promptly, well packed and correct.

“Excellent service fast delivery well packed correct item.”

Feb 16, 2026 · trustpilot.com
Emma Shaw service

Placed order afternoon and received it by the next morning.

“I placed my order 3pm and received my item by 10am next morning”

Feb 16, 2026 · trustpilot.com
David Twydell value

Very competitive price for an otherwise expensive perfume.

“A very competitive price for a expensive perfume.”

Feb 16, 2026 · trustpilot.com
customer quality

Excellent quality items at a very good price with quick delivery.

“excellent quality at a very good price”

Feb 16, 2026 · trustpilot.com
Trekky service

Very prompt delivery; well packed and items were perfect.

“Very prompt delivery. Well packed and items were perfect.”

Feb 16, 2026 · trustpilot.com
Sharon Farquharson experience

Amazing prices, well packed orders and speedy delivery; highly recommended.

“amazing prices ,well packed and speedy delivery”

Feb 15, 2026 · trustpilot.com
Iain McBrearty service

Fast, efficient delivery, well packaged and good price.

“A fast efficient delivery, well packaged and a good price.”

Feb 15, 2026 · trustpilot.com
Alison Gaurd value

Excellent price and prompt delivery; reviewer will buy again.

“Excellent price and a very prompt delivery.”

Feb 15, 2026 · trustpilot.com
M O experience

Great shopping experience; order was swiftly dispatched and recommended.

“A great experience shopping with Perfume click swiftly dispatched and highly recommend.”

Feb 15, 2026 · trustpilot.com
m.peedell service

Parcel delivered early and well packaged; reviewer will order again.

“Parcel was delivered early.”

Feb 15, 2026 · trustpilot.com
Mrs Paterson value

First purchase of high-end perfume at an unbelievable price; very happy.

“High end perfume at unbelievable prices.”

Feb 14, 2026 · trustpilot.com
customer service

Perfume arrived on time and as described.

“Perfume arrived on time as described.”

Feb 14, 2026 · trustpilot.com
Shahid Rahman value

Fast delivery and an amazing price for the product.

“Fast delivery, amazing price for product”

Feb 14, 2026 · trustpilot.com
Anthony Eddon quality

Quick delivery of an original product at an affordable price.

“Quick delivery , original product and at a price thats affordable!”

Feb 14, 2026 · trustpilot.com
Sharon Mans service

Prompt and professional service; item arrived in perfect condition.

“Item in perfect condition”

Feb 14, 2026 · trustpilot.com
Bx service

Reviewer experienced prompt service from the company.

“Prompt service”

Feb 14, 2026 · trustpilot.com
Althea Hobbs service

Easy ordering and careful packing with delivery within three days.

“delivered carefully packed within 3 days.”

Feb 14, 2026 · trustpilot.com
Anonymous service

Paid for 24-hour delivery but order still not received after five days.

“Paid for 24 hour delivery”

Nov 07, 2025 · reviews.io
Anonymous communication

Product poorly packaged; seller received the return but then stopped responding.

“Since then, silence.”

Oct 04, 2025 · reviews.io
Lesley Brown value

Good price and quick delivery; reviewer will continue using them.

“Very good price and a quick delivery”

Sep 30, 2025 · trustpilot.com
T P Cullen value

Reasonable price and fast delivery; reviewer will return.

“They had the item I wanted at a very reasonable price.”

Sep 30, 2025 · trustpilot.com
Anna Sarzała service

Second order arrived on time and without any damage.

“it arrived on time , without any damage.”

Sep 30, 2025 · trustpilot.com
Anne Marie Jamieson service

Delivery was punctual and prices were competitive.

“Delivery spot on and prices competitive”

Sep 30, 2025 · trustpilot.com
Valued Visit A City User quality

Reviewer reports excellent product quality and good service.

“Excellent product and service.”

Sep 30, 2025 · trustpilot.com
Browner service

Reviewer experienced unauthorised duplicate charges and poor customer response.

“AVOID THIS COMPANY AT ALL COSTS.”

Sep 30, 2025 · trustpilot.com
Fernando Fernando service

Paid for Saturday delivery but left waiting with unresponsive staff.

“Horrendous service.”

Sep 30, 2025 · trustpilot.com
Matt experience

Long-time customer pleased with prices and overall shopping experience.

“Long time customer who has always been very happy with Perfume Click.”

Sep 30, 2025 · trustpilot.com
Bath Customer service

Bought Boss spray at a good price; delivery was as stated.

“delivery was as stated”

Sep 30, 2025 · trustpilot.com
Bobby puri quality

Prompt delivery and communication; the product was authentic.

“the product is original”

Sep 30, 2025 · trustpilot.com
ANN ROWE experience

Order went well and reviewer will use the site again.

“ALL WENT WELL.”

Sep 30, 2025 · trustpilot.com
Kathleen experience

Reviewer found the perfume they'd been looking for and thanked the seller.

“I had been looking perfume the perfume for a while. Thank you 😊”

Sep 30, 2025 · trustpilot.com
Nicoli Honey service

Reviewer experienced fast service and good prices.

“Great fast service and good prices!”

Sep 30, 2025 · trustpilot.com
Felicity Jones value

Much cheaper than elsewhere and delivered next day; very happy.

“Ordered and delivered the very next day.”

Sep 30, 2025 · trustpilot.com
Nia Lloyd Hamer value

Good prices and swift delivery reported by the reviewer.

“Good price points and swift delivery”

Sep 30, 2025 · trustpilot.com
Lynne Cook usability

Easy to order; arrived as stated and at an excellent price.

“Easy to order, arrived when stated, excellent price.”

Sep 30, 2025 · trustpilot.com
Lauren Moorfield quality

Purchased authentic perfume at excellent price with timely delivery.

“Excellent range, pricesand timely delivery.”

Sep 30, 2025 · trustpilot.com
Fiona Angell communication

Company fails to answer calls or emails and misses order details.

“Why does your company not respond to Emails”

Sep 30, 2025 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Perfume Click

Perfume Click is an online retailer that sells branded perfumes and aftershaves. Its product pages show the brand, size, price, and images so shoppers can compare fragrances. Customers order through the online checkout and pick delivery options at the time of purchase. The site also lists contact details and a returns policy for queries and returns.