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We Collect & Analyse Reviews

Open for Vintage
Experiences & Reviews

Open for Vintage is an online retailer specialising in pre-owned luxury fashion and accessories, primarily designer handbags. Listings typically show condition details and photographs to help buyers assess items before purchase. Consumers researching the brand often look for information on item authenticity, shipping, returns and customer support performance.

Overview & Key Metrics

Reviews Analysed 10
Positive Sentiment 70%
Latest Review 18d
Overall Rating
3.5

Our Analysis

🎯

Service quality

Customers frequently report prompt, efficient handling and fast delivery, but several reviews cite order cancellations, refund delays and shipping problems.

Share
25%
Mixed
💰

Value for money

Some buyers note fair pricing and no hidden customs or extra fees; however the evidence is limited to a few reviews.

Share
8%
Mixed
⚡

User experience

Mentions of site and delivery-system issues are limited. One reviewer reported being unable to post a review and tracking problems causing uncertainty.

Share
3%
Mixed
🔧

Product quality

Most reviewers describe items arriving as described and in excellent condition; there is one report of a hygiene issue (dead insect) in a parcel.

Share
18%
Strong
📞

Communication

Many reviewers praise quick, helpful responses and named staff assistance; a minority report no replies and unresolved refund requests.

Share
22%
Strong
⭐

Overall experience

Several buyers report positive purchases and efficient returns; others experienced delayed refunds or poor post-sale support leading to negative overall impressions.

Share
25%
Mixed

View all 10 public customer reviews – filtered by relevance →

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 10 reviews

All Customer Reviews

Sources: Trustpilot (9) · Collected.reviews (1) · Quotes shortened · As of: September 2025

t
teodye
trustpilot.com Sep 30, 2025

Update

Update. It’s now been nearly a month since I placed the order. I still have had no response after numerous emails and calls. I was...

P
Pipsqueak
trustpilot.com Sep 30, 2025

I placed an order for a Louis Vuitton…

I placed an order for a Louis Vuitton keepall, paying £631. Shortly afterwards, I was informed the order was cancelled with no explanation and that I...

M
Maria teresa Marceca
trustpilot.com Sep 30, 2025

I really enjoyed it

I really enjoyed it. The purchased item is very beautiful and perfectly preserved... But the added value was the professio...

C
Claire Farrell
trustpilot.com Sep 30, 2025

Great company to buy vintage from

Great company to buy vintage from. Bought a Lady Dior before Christmas and it arrived in absolute perfect condition as described. Very efficient and n...

k
kris Shu
trustpilot.com Sep 30, 2025

Amazing service

Service of OFV truly stands out, very prompt, efficient and smooth, h...

A
A_N
trustpilot.com Sep 30, 2025

Not sure I will recommend this website ……

The process is smooth , OFV deals with all taxes and delivery , the price on the website is exactly what I paid for , no additional cost ,...

M
Mark Edwards
trustpilot.com Sep 30, 2025

Eventually we got a great item, shame the system for delivery is a little scary.tried to leave a review on their own…

tried to leave a review on their own trust.io site but it would not let me, maybe because it wasn't 5 stars like the other reviews. First a big thanky...

N
Natalie Delagarde
trustpilot.com Sep 30, 2025

Very efficient

Very efficient, I recently purchased handbag...they were very helpful and got back to me very quickly with any query that I had...the ite...

h
henry
trustpilot.com Sep 30, 2025

Open For Vintage were excellent in…

Open For Vintage were excellent in every way. A beautiful item exactly as described and delivered quickly. Unfortunately my wife didn...

C
Catrina
Collected.reviews Dec 03, 2021

Hermes Red Togo Leather Kelly 35 Retourne Bag Handbag

I am the one who usually does research to find goods on the internet. I found this store by chance and saw the Hermes Red Togo Leather Kelly 35 Retourne Bag Handbag immediately. I decided to buy it with a high level of requirements, because I wanted it all to be in its best condition as much as possible. The store is awesome, very attentive, you can always ask for information about product deliveries in real-time. The transaction was very smooth, the delivery fast, and I liked the way of communicating. I definitely will visit their website again soon to see what great products they sell.Thank you so much!

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Conclusion

Reviews for Open for Vintage show a mix of reliable product descriptions and responsive pre‑sale support alongside recurring post‑sale issues for some customers. Several buyers highlight accurate listings, quick replies from named staff and smooth returns, while others report cancelled orders, delayed or missing refunds and occasional delivery tracking failures. If considering a purchase, request extra photos, confirm refund and return terms, and keep proof of payment for protection. These steps align with common buyer practice when purchasing pre‑owned designer goods online.