Reviews indicate Nutri-Genetix is best known for DNA-based personalised shakes and clear customer support. Many customers report improved energy, appetite control and satisfaction with taste and digestibility of BodyFuel or PowerPack. Common positives include easy-to-use DNA kits, helpful customer service and flexible subscriptions; reported issues centre on occasional shipping delays and one complaint about pricing transparency. Prospective buyers should check subscription pricing and delivery timelines and contact support for follow-up questions about reports or formulas.
Examples from available reviews (Aug 2022 – Feb 2026).
Personalised DNA-based meal shakes provided high quality results and flexible subscriptions.
“Nutri-Genetix has undoubtedly transformed my life”
Reviewer says product isn't truly personalised and criticises misleading marketing.
“Very misleading communication!”
Reviewer praises quick delivery, easy website and effective protein.
“Delivery is so quick, website is easy to use and I love the protein.”
Reviewers regularly praise responsive, friendly support and helpful staff; many cite prompt answers and positive interactions throughout the purchase process.
Several customers describe flexible subscriptions, competitive pricing and good offers, while a small number raise concerns about recent price changes and perceived value.
Users report straightforward DNA kits, an easy website, quick delivery in many cases and convenient daily use; a minority report slow deliveries or want follow-up support.
Most reviewers praise taste, digestibility, personalised formulas and energy benefits from BodyFuel/PowerPack; one reviewer questioned the degree of personalisation.
Several customers note clear, prompt status updates and responses; one reviewer reports misleading marketing wording around a price increase, so signals are mixed.
Overall impressions are positive: many users report increased energy, improved symptoms and satisfaction with the personalised approach, though a few report issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (25) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer praises Nutri-Genetix’s personalised, research-based, humane nutrition approach.
“It’s personalised in the truest sense: respectful of individuality, grounded in research, and oriented toward long-term wellbeing rather than quick fixes.”
Reviewer warns company is bankrupt and will not fulfil orders.
“Do not buy, they are gone bankrupt and will not deliver. And they can not fulfill the orders.”
Reviewer likes product but complains about a significant price increase.
“Love it but very expensive all of a sudden. £59 for 1kg of ngx bodyfuel to £118.”
Reviewer reports poor supply and communications from the company lately.
“Something going wrong with the company these days. Poor supply and comms.”
Reviewer hasn't received shipping updates since August.
“I purchased in August and haven’t gotten an update on the shipping of my order.”
Reviewer says the product is good.
“Good product”
Product is an important part of the reviewer's supplement stack.
“An important part of my supplement stack.”
Reviewer praises taste, digestibility, personalised formula, and convenience.
“It tastes great, is easy on the stomach”
Reviewer says the product is great.
“Great product”
Reviewer praises product quality and client service.
“Great quality products and client service”
Long-term customer loves the product and reports no complaints.
“Been getting ngx for a few years now love it no complaints”
Order took over a month to arrive.
“It took over a month to arrive unfortunately”
Customer says company responds quickly to queries.
“Quick to respond to queries and support”
Personalised NGX increased energy and improved Blepharitis symptoms.
“It has given me more energy.”
Reviewer notes a great offer and quick delivery of the test.
“Great offer and quick delivery of the new test.”
Reviewer praises quick delivery, easy website and effective protein.
“Delivery is so quick, website is easy to use and I love the protein.”
NGX use reduced snacking and improved energy and recovery.
“no longer wanting to snack betwen meals.”
DNA test informed a personalised product that boosted energy and health.
“I learnt so much about myself from the DNA test”
Personalised shakes improved energy and enabled rapid postpartum weight loss.
“I now feel more vital and energetic, and I managed to lose 10 kg quickly!”
Reviewer valued the DNA report and support, requests a follow-up contact.
“Would be nice to have a follow up session/contact to ask some clarifying questions about the report.”
Reviewer found the report informative about nutrients needing topping up.
“Interesting to read my report and see my nutrients that need topping up.”
Reviewer praises the company, product and ethical practices.
“Excellent company, product and ethics.”
Reviewer praises staff and notices increased energy and decreased appetite.
“it has given me more energy already”
Reviewer says product isn't truly personalised and criticises misleading marketing.
“Very misleading communication!”
Customer received immediate update after emailing about order status.
“Us Customer - E-mailed about status and was immediately updated. Appreciate the product and customer service.”
Nutri-Genetix has undoubtedly transformed my life by providing a tailor-made nutrition solution according to my DNA nutritional needs. NGX makes personalised nutrition simple and convenient with their nutrient-dense meal replacement shakes.
The process began with easy-to-use DNA testing kits that were shipped directly to me. Once I returned the sample, I received a detailed report of my genetic analysis from the company's expert team, which helped them curate the perfect meal shake for me.
I found NGX's subscription model highly flexible and affordable as it allowed me control over how many shakes I receive each month whilst receiving high-quality ingredients at an extremely competitive price point. Not only do they consider my genetic makeup but also take into account any allergies or dietary preferences to provide increasing variety in their menu yet keeping everything within what is required by my body.
My experience with Nutri-Genetix was top-notch from start to finish. The costs are worth every penny considering its benefits not just physically but mentally too! Their customer service was outstanding; always quick and prompt addressing any concern or query efficiently so you can rest assured that you're in safe hands!
Overall, NGX made personalized nutrition accessible and user-friendly while ensuring compatibility between your genetics and diet guiding individuals towards optimum health
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Nutri-Genetix offers DNA-based personalised nutrition products and test kits sold direct-to-consumer, with subscription options for tailored meal-replacement powders (BodyFuel/PowerPack mentioned by reviewers). Customers report receiving a genetic report that informs a bespoke formula; the company also provides online ordering, delivery and customer support channels.