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We Collect & Analyse Reviews

Nutri-Genetix
Experiences & Reviews

Nutri-Genetix offers DNA-based personalised nutrition products and test kits sold direct-to-consumer, with subscription options for tailored meal-replacement powders (BodyFuel/PowerPack mentioned by reviewers). Customers report receiving a genetic report that informs a bespoke formula; the company also provides online ordering, delivery and customer support channels.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 90%
Latest Review 30d
Overall Rating
4.6

Our Analysis

🎯

Service quality

Reviewers regularly praise responsive, friendly support and helpful staff; many cite prompt answers and positive interactions throughout the purchase process.

Share
14%
Strong
💰

Value for money

Several customers describe flexible subscriptions, competitive pricing and good offers, while a small number raise concerns about recent price changes and perceived value.

Share
6%
Mixed

User experience

Users report straightforward DNA kits, an easy website, quick delivery in many cases and convenient daily use; a minority report slow deliveries or want follow-up support.

Share
20%
Strong
🔧

Product quality

Most reviewers praise taste, digestibility, personalised formulas and energy benefits from BodyFuel/PowerPack; one reviewer questioned the degree of personalisation.

Share
31%
Strong
📞

Communication

Several customers note clear, prompt status updates and responses; one reviewer reports misleading marketing wording around a price increase, so signals are mixed.

Share
8%
Mixed

Overall experience

Overall impressions are positive: many users report increased energy, improved symptoms and satisfaction with the personalised approach, though a few report issues.

Share
22%
Strong

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Always Current

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All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

j
jw
trustpilot.com Sep 30, 2025

Good product

...

M
Mr Craig Parkinson
trustpilot.com Sep 30, 2025

An important part of my supplement…

An important part of...

M
Mr Taylor
trustpilot.com Sep 30, 2025

Tastes great, science-backed, and easy to digest

I’ve been using the NGX PowerPack and have been really impressed. It tastes great, is easy on the stomach, and I love that the formula is...

A
Andrew Honeyman
trustpilot.com Sep 30, 2025

Great product

...

S
Stuart
trustpilot.com Sep 30, 2025

Great quality products and client…

Great quality produc...

A
Adam
trustpilot.com Sep 30, 2025

Been getting ngx for a few years now…

Been getting ngx for a few ye...

L
Lowri Turner-Ricketts
trustpilot.com Sep 30, 2025

It took over a month to arrive…

It took over a month t...

J
John Lindop
trustpilot.com Sep 30, 2025

Quick to respond to queries and support

Quick to respond to...

C
Caroline Bell
trustpilot.com Sep 30, 2025

Game changer

I have been taking my personalised NGX for a month now and I can tell you it’s made a big difference to the way I feel already!! Just knowing that I a...

K
Keri
trustpilot.com Sep 30, 2025

Great offer and quick delivery of the…

Great offer and quick d...

R
Rebecca
trustpilot.com Sep 30, 2025

Fantastic

Fantastic service. Delivery is so quick, website is easy to use and I love the protein. I use body fuel ev...

C
Cheryl
trustpilot.com Sep 30, 2025

no more snacking

I've been using NGX for months, and the results are amazing in terms of my energy, recovery from exercise and no lo...

K
Kelly Donovan
trustpilot.com Sep 30, 2025

Such a fantastic product

Such a fantastic product. I learnt so much about myself from the DNA test and am feeling so much more energised and healthy from the product that foll...

M
Mishel
trustpilot.com Sep 30, 2025

I have a history of PCOS

I have a history of PCOS, and before my pregnancy, NGX’s genetically personalized shakes were a game changer for me. After giving birth, I discovered...

P
Peter McEntee
trustpilot.com Sep 30, 2025

Highly Recommend NGX + One Improvement

Nutri-Genetix DNA report and personalized nutrition formula were exactly what I was looking for. One major surprise was how great their support team w...

j
julie ball
trustpilot.com Sep 30, 2025

NGX review

Interesting to read my report and se...

S
Simon
trustpilot.com Sep 30, 2025

Excellent company

Excellent company,...

B
Betsy
trustpilot.com Sep 30, 2025

Nice People Good Product

These are the nicest people to deal with!! I appreciate the body fuel; it has given me more...

M
MP
trustpilot.com Sep 30, 2025

NGX, not truly personalized

NGX Body Fuel Pro is not truly personalized and recently the disguised a price increased via a marketing email with subject "An Exciting Update from N...

T
Timothy Lanser
trustpilot.com Sep 30, 2025

Us Customer

Us Customer - E-mailed about status and was immediatel...

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Conclusion

Reviews indicate Nutri-Genetix is best known for DNA-based personalised shakes and clear customer support. Many customers report improved energy, appetite control and satisfaction with taste and digestibility of BodyFuel or PowerPack. Common positives include easy-to-use DNA kits, helpful customer service and flexible subscriptions; reported issues centre on occasional shipping delays and one complaint about pricing transparency. Prospective buyers should check subscription pricing and delivery timelines and contact support for follow-up questions about reports or formulas.