Reviewers often report healthier scalps and less hair loss after using these products. Many also praise fast delivery and responsive staff. A smaller group mentions wrong orders, damaged or leaking parcels, and dissatisfaction with a recent bottle redesign or a strong scent.
Examples from available reviews (Nov 2021 – Feb 2026).
Products significantly reduced hair loss and showed visible results.
“These are the best products I have ever tried with my hair loss.”
Products are good and staff are helpful and friendly.
“Good products snd helpful, friendly staff”
Received the wrong item from their service.
“I had got the wrong item.”
Experienced ordering difficulties but items still arrived on time.
“Twice I've had difficulty ordering but got them on time”
Most service feedback points to on-time delivery and helpful staff who fix issues. Several reviewers say problems were resolved quickly when items arrived damaged. A small number describe major issues such as the wrong item being sent or orders failing to go through.
Few reviewers mention price. When they do, they describe the products as effective but somewhat expensive.
Many users say the products are easy to use and deliver clear benefits. A minority ran into checkout or ordering problems that made buying harder, even though delivery eventually happened.
Most comments focus on results: reviewers report less hair loss, reduced itching, and improved scalp condition. Less common complaints mention a changed bottle design, weak lather in one formula, and a strong smell for some users.
Several reviews highlight proactive order updates and named staff who follow up. A few cases connect communication gaps with wrong deliveries, though customer support later resolved some of these.
Overall feedback skews positive, with repeated mentions of symptom relief and fast, helpful service. Still, some low-rated reviews describe ordering mistakes and wrong items, creating a clear split in outcomes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Likes the product but dislikes changed shampoo bottle packaging.
“But the triple action shampoo bottle is changed.”
Product works well but is slightly expensive.
“Very efficient but little costly”
Received the wrong item from their service.
“I had got the wrong item.”
Delivery was on time and handled with excellent care.
“Delivered on time with excellent care 🙏”
Considers it the best clarifying shampoo but lathers poorly.
“Best clarifying shampoo I’ve used.”
Had a positive experience; products helped a lot.
“It helped a lot.”
Experienced ordering difficulties but items still arrived on time.
“Twice I've had difficulty ordering but got them on time”
Products are good and staff are helpful and friendly.
“Good products snd helpful, friendly staff”
Initial delivery arrived leaking but customer service resolved issues.
“The products I ordered arrived leaking badly”
Products significantly reduced hair loss and showed visible results.
“These are the best products I have ever tried with my hair loss.”
Package arrived faster than expected; products are high quality.
“Package arrived faster than expected.”
Product softens hair but has an intense unpleasant smell.
“the smell of the product is so intense (bad)”
Manager Kal consistently provides updates and helpful service.
“always contacts me with updates on orders.”
Products stopped hair loss and were simple to use.
“The products stop my hair falling out.”
Products eliminated itchy scalp and kept hair and scalp healthy.
“No more itchy scalp”
Reviewer states the product is excellent.
“Excellent product”
Delivery was speedy and initial product use seems positive.
“Speedy delivery”
Excellent products supported by prompt, friendly service.
“Products are excellent backed up by a prompt friendly service”
Second order arrived promptly and hair loss seems to be decreasing.
“Received 2nd order promptly.”
Ordering and delivery were brilliant; shampoo helps psoriasis but doesn't cure.
“ordering and delivery brilliant.”
Amazing products
Having severe scalp folliculitis, I was hesitant to try TR3- Double strength scalp treatment lotion, which I acquired from the March Birch Hair Loss online store, but I decided to take a chance and give it a shot. I was pleased with the results.
I've been using the product for about 2 months now, and I'm extremely pleased with the results.
My scalp is no longer irritated, red, heated, flaky, itching, or sore in any way.
Now, I don't have to be concerned about my hair loss problem.
When I use this lotion, I also notice that my hair is less difficult to manage.
I'm overwhelmed with gratitude!!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Mark Birch is a UK company that makes and sells haircare and scalp-treatment products. The range usually includes medicated and specialist shampoos, topical lotions, and clarifying formulas. You can buy them through the company’s website and through authorised practitioners and clinics. Listings typically show ingredients, usage directions, and safety details. Customers can contact the company by phone or email with order and product questions.