Reviewers often say Manuka Doctor delivers consistently high-quality Manuka honey, shipped quickly and well packed. Many mention simple online ordering, helpful phone support, and coming back to buy again. A small number describe clear service problems, including a refused address change and missing loyalty points. One customer said a smaller product size reduced the value for money.
Examples from available reviews (Nov 2021 – Mar 2026).
Reviewer calls the product excellent overall.
“Excellent product all round”
Helpful telephone staff and fast delivery; honey is excellent.
“Helpful telephone staff. Fast delivery of honey and other products”
Order sent to old address; company refused to amend delivery, causing extra cost.
“Very disappointed. My order went to my old address and Manuka refused to change it.”
Customer reports disappeared loyalty points and requests company investigation.
“my loyalty points has disappeared.”
Most reviews mention quick delivery, sturdy packaging, and helpful phone staff. Several customers describe fast fulfilment and clear, straightforward support. One isolated case says the company refused a delivery address change, leaving the buyer with extra costs.
Many reviewers describe the products as reasonably priced and good value, often pointing to offers and repeat purchases. Some call the honey expensive but still worth it. One reviewer complained that a smaller jar size reduced the perceived value.
Customers describe a website that’s easy to navigate and an ordering process that feels simple. Shoppers also mention frequent promotions and buying honey as gifts or for regular personal use.
Reviews repeatedly describe Manuka Doctor honey as top quality, good-tasting, and helpful for colds and general wellness. A few comments mention better skin after using related products, described as a personal result rather than a common pattern.
Most feedback highlights fast, clear replies from customer service and helpful staff. One report says loyalty points disappeared and asks the company to investigate.
Overall sentiment stays positive, with many five-star ratings, repeat orders, and recommendations. The reviews show a clear split between lots of high ratings and a small number of low-score service complaints, suggesting noticeable polarization.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Honey is very good and ordering is easy with discounts.
“Very good honey. Easy to order with great discounts”
Offers high-quality products at reasonable prices, helpful for pensioners.
“Manuka Doctor offer great quality products at very reasonable price.”
Reviewer calls the product excellent overall.
“Excellent product all round”
At 85, reviewer still active and drinks Manuka honey regularly.
“I drink Manuka Honey regularly several times a day.”
Reviewer considers the honey very good and the best available.
“Very good honey. The best you can get.”
Delivery was quick and ordering was easy.
“Quick delivery. Easy to order.”
High-grade Manuka honey at a good price; reviewer very happy.
“The quality is excellent and it feels like a truly premium product.”
Reviewer describes both service and product as superb.
“Superb service & product”
Reviewer praises both the product and customer service.
“Excellent product and customer service”
Top-range honey, easy website navigation, and very fast delivery.
“The website is easy to navigate, delivery very fast.”
Reviewer recommends product and bought it as both personal and gift.
“The gift was greatly recieved.”
Reviewer calls the honey brilliant and helpful for colds and flu.
“Brilliant honey and good of you got cold and flu”
Reviewer finds the honey brilliant and money well spent.
“Brilliant honey, excellent money well spent.”
Helpful telephone staff and fast delivery; honey is excellent.
“Helpful telephone staff. Fast delivery of honey and other products”
Great product, competitive prices, and very good service overall.
“Great product and great prices.”
Product expensive yet offers best value and quick delivery.
“the best value I could find.”
Reviewer rates Manuka honey as the best on the market and recommends it.
“The best Manuka Honey on the Market 10/10”
Reviewer says products are genuine and praises the customer service.
“genuine products and customer sevice”
Prompt, well-packaged delivery with an excellent price.
“Good prompt delivery very well packaged.excellent price.”
Honey consistently lovely and delivery is quick.
“Lovely honey as always and quick delivery thank you”
Top-quality honey arrived quickly and reviewer recommends the company.
“Excellent product, top quality honey.”
Manuka honey tasted good and service was fast and excellent.
“The Manuka honey is beneficial and tasteful!”
Customer reports disappeared loyalty points and requests company investigation.
“my loyalty points has disappeared.”
Reviewer used Manuka honey for years and reduced antibiotic use.
“didn’t use anymore antibiotics during this time.”
Customer service was very helpful.
“Customer Service very helpful”
Honey is good quality, delicious, and considered excellent value.
“Good quality, delicious and excellent value.”
Product size reduced from 500g to 300g, decreasing perceived value.
“The squeeze honey has been reduced in size by 40% from 500g to 300g.”
High-quality honey, good value, quick reliable delivery recommended.
“Very good quality honey and great value for money.”
Quick service, with a great website and products.
“Service quick. Great website Great products.”
Reviewer appreciates the honey and promotional offers.
“Lovely honey and great offers thank you”
Reviewer comments that the honey has a nice taste.
“Nice taste ,.,.........”
Reviewer praises both the service and the product as fantastic.
“Fantastic service fantastic product”
Customer service responded quickly and clearly to the enquiry.
“Excellent customer service, with a very quick and clear response to my enquiry”
Reviewer repeatedly orders Manuka honey and is now buying skin products.
“Keep repeat order for Manuka Honey and now skin products as well.”
Order sent to old address; company refused to amend delivery, causing extra cost.
“Very disappointed. My order went to my old address and Manuka refused to change it.”
Reviewer exclusively buys from this company, calling it the best.
“I do not buy anywhere else. The best.”
Reviewer praises the products and super fast delivery service.
“lovely products. super fast delivery service”
Reviewer is happy, praising both the honey and service.
“Always happy, good honey good service.”
Products consistently high quality and delivered quickly.
“Always quality products, delivered quickly.”
Great product with excellent and timely delivery.
“Great product, excellent delivery timescale!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Manuka Doctor sells Manuka honey along with honey-based skincare and wellness products. The range covers edible honey jars and topical products with listed active ingredients and usage instructions. Customers can buy through the online store and selected retail partners. The website includes product pages, ordering and shipping options, and customer support details. Customer service handles questions by phone and email.