Reviews show Look Fabulous Forever is generally well regarded for products aimed at mature skin: many customers praise colour options, long-lasting lipsticks and helpful tutorials. Recurrent product concerns include foundation shade mismatches, application texture and an eyeliner that some users say does not last. Customer service and returns processes are often cited positively — several reviewers report quick replacements or helpful callbacks — but there are isolated reports of lost parcels and a complaint about unpublished negative feedback. Consumers considering a purchase may want to double-check shade guidance, use the returns policy if needed and keep order tracking information to reduce delivery risk.
Examples from available reviews (May 2022 – Feb 2026).
Products are well formulated and suited to mature skin.
“The quality of their products is truly exceptional”
Empty order was replaced quickly and courteously with no quibble.
“It was replaced with no quibble.”
Foundation shade too dark and formula applies poorly leaving flecks.
“it is quite thick and not easy to apply evenly”
Misdelivered parcel not recovered and customer service did not help.
“still haven’t received my £60 order”
Many reviewers describe helpful, responsive customer service and straightforward returns; a few mention delivery errors or wasteful packaging.
Some customers note reasonable pricing and benefits like free returns or delivery; one review cites a lost £60 order as a negative experience.
Users report an easy-to-navigate website, useful tutorials and generally good packaging; a small number mention powdery textures or packaging waste.
Most reviews praise product quality, shade range and long-lasting lipsticks; several note specific product issues like shade mismatch, heaviness or poor wear.
Many customers report prompt replies and helpful callbacks from customer service; a minority raise concerns about unpublished reviews and unresolved delivery queries.
The majority describe positive overall experiences, re-orders and confidence with products; some reviewers report isolated product failures or delivery and review-publishing issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (29) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Hydration serum and face prime are favourites and products are loved.
“I love all the products from Look Fabulous Forever”
Company resolved a wrong delivery quickly and products improved skin.
“resolving the wrong delivery of a package with minimum fuss”
Products are high quality, long-lasting and excellent value with helpful tutorials.
“The eyeliner is soft and glides on like silk.”
Face primer works well but packaging is bulky and wasteful.
“the packaging is bulky with wasteful double plastic casing”
Products and packaging are excellent and shipping partner performs well.
“Excellent Quality of the various products that I use”
Face Prime improves complexion and is used daily and reordered often.
“I wear Face Prime everyday with and without makeup.”
Skincare arrived promptly and suits mature skin with high quality.
“The skincare is high-quality and specifically formulated for mature skin”
Blusher suits mature skin but compact hinge broke twice despite replacement.
“I love Look FF blusher it’s the best one I have used for mature skin.”
Ordering is fast and customer service professional; products are top level.
“Always fast at processing the order, professional customer service when needed”
Eyeliner applies smoothly but fades within two hours.
“completely disappear after less than two hours.”
Shadows and blusher blend well, stay matte and are perfect.
“My two new shadows are perfect”
Likes shadows but finds some powdery and packaging wasteful.
“One small product in a large cardboard box”
Empty order was replaced quickly and courteously with no quibble.
“It was replaced with no quibble.”
Long-lasting lipsticks in flattering shades lift skin tone.
“The long lasting lipsticks are great.”
Products are high quality and customer service and returns are excellent.
“Look Fabulous Forever has skincare and make up of high quality!”
Foundation shade was too dark and applies unevenly in globules.
“it forms in globules”
New products worked well and resolved previous makeup difficulties.
“I am so pleased with the results!”
Lipstick brightens face, lasts well and indicates cool or warm tones.
“The lipstick really brightens up my face”
Helpful customer service, free returns and suitable for sensitive skin.
“Not many companies gives you free returns”
Products and tutorials give renewed confidence and suit older women.
“Look Fabulous Forever products have made a huge difference in my life.”
Customer service quickly resolved an ordering mistake and delivery was prompt.
“the whole matter was sorted in minutes!”
Negative review about foundation wasn't published, causing distrust.
“my one star review about this wasn’t published on the LFF site.”
Website easy to use, good prices, prompt delivery and quick customer service.
“Website easy to navigate”
Makeup suits older faces with subtle, matte colours and prompt delivery.
“Great makeup for the older face”
Misdelivered parcel not recovered and customer service did not help.
“still haven’t received my £60 order”
Products offer excellent range and quality with helpful customer service.
“Look Fabulous Forever make up and skin care really are fabulous.”
Daily SPF50+ and Hydration Hold serums improved facial skin and lines.
“I love using the Daily SPF50+Serum”
Foundation shade too dark and formula applies poorly leaving flecks.
“it is quite thick and not easy to apply evenly”
Order arrived quickly and products work beautifully on skin.
“My order arrived quite quickly.”
As a woman over 50, finding makeup that looks and feels great on my mature skin has been a challenge. But all my makeup related worries were taken care of when I discovered Look Fabulous Forever. Their award-winning makeup line is specifically formulated for older women like myself.
The quality of their products is truly exceptional, and they have everything you need to achieve the perfect look - from foundation to lipstick. What sets Look Fabulous Forever apart from other brands is their commitment to catering exclusively to women over 50. They understand our unique needs and preferences when it comes to cosmetics.
I was also really impressed by the helpful tips and tutorials available on their website which guide through how to apply make-up in different ways as per requirement. The free delivery policy made shopping online easy and hassle-free if not satisfied with any item can return within given timeframe.
Overall, I cannot recommend Look Fabulous Forever enough! The quality of their products combined with their focus on mature skin makes them an unbeatable brand in the cosmetics industry for those who are classified as "older" but still enjoy looking fabulous!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Look Fabulous Forever is a UK cosmetics brand that specialises in makeup and skincare aimed at mature skin. The company primarily sells via its website and is known for colour-focused cosmetic lines and targeted product ranges for older consumers. This context helps shoppers find reviews and practical user feedback before purchasing.