Reviews Analysed
21
We Collect & Analyse Reviews
La Coqueta
Experiences & Reviews
La Coqueta is a retailer of children's clothing and accessories, specialising in garments for babies and young children. Products are offered via an online shop and through selected retail channels; consumers researching the brand commonly look for information on product quality, sizing guidance, delivery options and returns policies.
Overview & Key Metrics
Positive Sentiment
76%
Latest Review
19d
Overall Rating
4.1
Our Analysis
🎯
Service quality
Many reviews mention delivery and customer service. Several cite helpful, speedy responses and smooth returns, while others report courier delays, missing parcels and difficult returns.
Share
Mixed
27%
💰
Value for money
Price comments are limited: some customers say prices feel appropriate for the quality; a few raise concerns about high import taxes and overall cost when shipping internationally.
Share
Mixed
3%
⚡
User experience
Order and website experience is inconsistent: some reviewers describe quick, easy checkout and gifting, others report checkout stock errors, review limitations and a confusing returns process.
Share
Mixed
6%
🔧
Product quality
Product quality is frequently praised for materials, finish and presentation. A minority report sizing problems or occasional damaged items on arrival.
Share
Strong
23%
📞
Communication
Communication experiences vary: several reviewers describe prompt, helpful responses and replacements; others describe long email exchanges, rude replies or unresolved collection/return arrangements.
Share
Mixed
11%
⭐
Overall experience
Overall impressions tend to favour product quality and presentation, but recurring issues with sizing, delivery and some customer-service interactions produce mixed outcomes for shoppers.
Share
Mixed
30%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
sizing charts are way off
"Beware of sizing charts, they are way off and they do not stand behind this. I purchased size 9 Loden coats because according to my boys measurements..."
sw
Trustpilot
Sep 30, 2025
Featured for: Sizing charts criticised, service failing
Delivery took 15 days
"I love La Coqueta's clothing, it's very well made and really pretty. BUT. The shipping with Fedex is a nightmare every time. I have got the order afte..."
Yellow
Trustpilot
Sep 30, 2025
Featured for: Shipping delays and customs costs
Excellent service and amazing products
"Excellent service and amazing products We loved their products and then visited their store in London but as it's quite small, we ended up ordering ev..."
William
Trustpilot
Sep 30, 2025
Featured for: Fast resolution, positive service example
Blown away by the quality and attention to detail
"I bought the Ivory Azura Girl Smocked Set as a birthday gift for my niece, and I was seriously impressed. As someone who doesn’t usually shop for chil..."
Robert Dolan
Trustpilot
Sep 30, 2025
Featured for: Positive product quality and packaging
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
R
Roosje Watson
trustpilot.com
Sep 30, 2025
Beautiful but small dresses
Updating this review as after initially feeling I hadn’t had good service after a parcel was missing with Evri, the company went out of their way to e...
Y
Yellow
trustpilot.com
Sep 30, 2025
Delivery took 15 days
I love La Coqueta's clothing, it's very well made and really pretty. BUT. The shipping with Fedex is a nightmare every time. I have got the order afte...
D
Disappointed
trustpilot.com
Sep 30, 2025
I am still waiting to receive my lovely purchases.
I am so looking forward to receiving my order though it has not arrived. I provided my address along with a request to use our national postal service...
R
Robert Dolan
trustpilot.com
Sep 30, 2025
Blown away by the quality and attention to detail
I bought the Ivory Azura Girl Smocked Set as a birthday gift for my niece, and I was seriously impressed. As someone who doesn’t usually shop for chil...
s
sw
trustpilot.com
Sep 30, 2025
sizing charts are way off
Beware of sizing charts, they are way off and they do not stand behind this. I purchased size 9 Loden coats because according to my boys measurements...
L
Laura Carney
trustpilot.com
Sep 30, 2025
Nothing in stock and no customer service
I am trying to place an order and when I check out it says “some items are out of stock, would you like to check out anyways?” Um NO, I would like to...
F
Fran
trustpilot.com
Sep 30, 2025
Ordered item for a 3 month old but was…
Ordered item for a 3 month old but was sent 3 year old item. Although correct item was sent promptly, La Coqueta would not arrange collection for the...
S
Sally-Anne Holliday
trustpilot.com
Sep 30, 2025
Great customer experience
Beautiful boots, lovely wrapping and really pro...
T
Trey
trustpilot.com
Sep 30, 2025
Superb quality
Most of my son’s clothes are from La Coqueta. The cotton jumpers are superb. Still t...
W
William
trustpilot.com
Sep 30, 2025
Excellent service and amazing products
Excellent service and amazing products We loved their products and then visited their store in London but as it's quite small, we ended up ordering ev...
Y
Y Y K
trustpilot.com
Sep 30, 2025
Quick delivery and products wrapped…
Quick delivery and products wrapped beau...
M
Mrs Sonia Fowler
trustpilot.com
Sep 30, 2025
Excellent fast service
Excellent fast servic...
K
KSS
trustpilot.com
Sep 30, 2025
Gorgeous dress!
Absolutely beautiful dress...lovely quality. Daughter re...
M
Ms B
trustpilot.com
Sep 30, 2025
Still not arrived!
I ordered these shoes for my baby for Easter and they still haven...
S
Saima Raja
trustpilot.com
Sep 30, 2025
Great service
...
C
CCB
trustpilot.com
Sep 30, 2025
Great customer service
The item arrived damaged but I contacted customer service. They were...
M
Melissa Johnson
trustpilot.com
Sep 30, 2025
Amazing quality
...
I
Isabel
trustpilot.com
Sep 30, 2025
Excellent
Excellent customer service and the...
c
cindy stratton pich
trustpilot.com
Sep 30, 2025
Very easy website to order lovely baby…
Very easy website to order lovely baby gifts! Beautiful dresses and the finest quality. The gift was delivered promptly… I wo...
N
Natalie Allan
trustpilot.com
Sep 30, 2025
Beautiful clothes
Beautiful clothes, quick and easy or...
Conclusion
Reviews show consistent praise for La Coqueta’s garment quality, finish and presentation, with many customers noting attractive packaging and durable materials. At the same time, sizing is a recurring concern—several reviewers advise sizing up or checking measurements carefully. Shipping and international delivery are common pain points, including courier performance and import taxes, which can affect value for overseas buyers. Customer-service reports are mixed: many customers report quick helpful support and replacements, while others describe long email chains or unresolved return collection issues. Prospective shoppers should verify size guidance and return options for their country, and factor potential shipping or customs costs into purchase decisions.