Reviews show consistent praise for La Coqueta’s garment quality, finish and presentation, with many customers noting attractive packaging and durable materials. At the same time, sizing is a recurring concern—several reviewers advise sizing up or checking measurements carefully. Shipping and international delivery are common pain points, including courier performance and import taxes, which can affect value for overseas buyers. Customer-service reports are mixed: many customers report quick helpful support and replacements, while others describe long email chains or unresolved return collection issues. Prospective shoppers should verify size guidance and return options for their country, and factor potential shipping or customs costs into purchase decisions.
Examples from available reviews (Nov 2021 – Feb 2026).
Size charts are inaccurate and the company won't accept returns.
“Beware of sizing charts, they are way off and they do not stand behind this.”
Shipping was very slow and import taxes made purchases not worthwhile.
“Fedex just keept postponing the delivery every day, literally the worst company there is.”
Small shop but customer service quickly resolved a delivery issue.
“their customer service sorted it out very quickly”
High quality, detailed design and lovely packaging impressed recipient.
“I was blown away by the quality and attention to detail.”
Many reviews mention delivery and customer service. Several cite helpful, speedy responses and smooth returns, while others report courier delays, missing parcels and difficult returns.
Price comments are limited: some customers say prices feel appropriate for the quality; a few raise concerns about high import taxes and overall cost when shipping internationally.
Order and website experience is inconsistent: some reviewers describe quick, easy checkout and gifting, others report checkout stock errors, review limitations and a confusing returns process.
Product quality is frequently praised for materials, finish and presentation. A minority report sizing problems or occasional damaged items on arrival.
Communication experiences vary: several reviewers describe prompt, helpful responses and replacements; others describe long email exchanges, rude replies or unresolved collection/return arrangements.
Overall impressions tend to favour product quality and presentation, but recurring issues with sizing, delivery and some customer-service interactions produce mixed outcomes for shoppers.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Shoe quality declined; leather peeled after one wear despite high price.
“the colour layer coming off after one use.”
Longtime customer reports quality decline and no response to missing review.
“the quality was very cheap, the colorful layer of leather is extremely thin”
Bought wrong size and had to pay for return despite expensive item.
“have to pay for own return, item was quit expensive”
Company resolved delivery issue but dresses run very small.
“The dresses are absolutely beautiful, very high quality fabrics and craftsmanship - but very small.”
Shipping was very slow and import taxes made purchases not worthwhile.
“Fedex just keept postponing the delivery every day, literally the worst company there is.”
Order still undelivered after five weeks due to courier delivery issues.
“has taken five weeks back and forth and has not yet delivered my items.”
High quality, detailed design and lovely packaging impressed recipient.
“I was blown away by the quality and attention to detail.”
Size charts are inaccurate and the company won't accept returns.
“Beware of sizing charts, they are way off and they do not stand behind this.”
Website shows items in stock but checkout then reports out of stock.
“some items are out of stock, would you like to check out anyways?”
Received wrong size and customer service handled returns poorly and rudely.
“By the end I found customer service rude”
Beautiful product, lovely wrapping and prompt delivery impressed reviewer.
“Beautiful boots, lovely wrapping and really prompt delivery.”
Durable, high-quality cotton jumpers and good customer service.
“The cotton jumpers are superb.”
Small shop but customer service quickly resolved a delivery issue.
“their customer service sorted it out very quickly”
Fast delivery with attractive packaging and complementary tote bag.
“Quick delivery and products wrapped beautifully and come with a nice tote bag too”
Fast, excellent service and beautiful clothes.
“Excellent fast service! Beautiful clothes.”
Beautiful, high-quality dress that attracts many compliments.
“Absolutely beautiful dress...lovely quality.”
Express delivery failed; shoes still not arrived for event.
“I ordered these shoes for my baby for Easter and they still haven’t arrived”
Customer reports having received great service from the company.
“Great service”
Damaged item was replaced promptly by responsive customer service.
“They were extremely helpful and responsive and sent a replacement straight away.”
Reviewer praises the product's amazing quality.
“Amazing quality”
Excellent customer service and excellent sandal quality impressed reviewer.
“Excellent customer service and the quality of the sandals was amazing!”
Easy website and prompt delivery, but no option to add gift message.
“Very easy website to order lovely baby gifts!”
Beautiful clothes with quick ordering and speedy delivery.
“Beautiful clothes, quick and easy order process and very speedy delivery.”
Finally the boy is happy and looks stunning in the new Green Reinaldo Corduroy Trousers trousers and shirts .The delivery was first, great packaging but very disappointing that none of the trousers would fit the small boy when the order came. I was very worried that they would not allow me to do a return but when I reached out to the customer care, the salesperson was very kind. He guided me on the return process which was stress-free. Few days after the return it is today. It has been too quick and the new sets look so pretty. The fitting, quality and prices are perfect.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
La Coqueta is a retailer of children's clothing and accessories, specialising in garments for babies and young children. Products are offered via an online shop and through selected retail channels; consumers researching the brand commonly look for information on product quality, sizing guidance, delivery options and returns policies.