Reviewers often praise the make and long-lasting fabric. Several customers say support staff resolve issues reliably. Negative feedback repeatedly points to delivery and courier failures. Complaints also mention sizing guidance and a small number of surface-finish issues.
Examples from available reviews (Nov 2021 – Feb 2026).
Shoe quality declined; leather peeled after one wear despite high price.
“the colour layer coming off after one use.”
High quality, detailed design and lovely packaging impressed recipient.
“I was blown away by the quality and attention to detail.”
Order still undelivered after five weeks due to courier delivery issues.
“has taken five weeks back and forth and has not yet delivered my items.”
Size charts are inaccurate and the company won't accept returns.
“Beware of sizing charts, they are way off and they do not stand behind this.”
Service feedback is mixed, with some quick fixes and recurring logistics problems. Multiple reviews mention long courier delays, missed deliveries, and express shipments that did not arrive. Several others describe fast replacements and speedy replies from support.
Many buyers tie the price to the materials and how well items hold up. A small number question the value because return costs add up on higher-priced items. Pricing comes up less often than quality or delivery.
Several buyers say the online buying process is straightforward. Multiple reviewers point to inaccurate size charts and stock inconsistencies at checkout. A few note missing options, such as adding a gift message.
Most comments praise the fabrics, workmanship, and sturdy construction. A few reviews mention quick surface wear and thin coloured leather finishes that peeled after minimal use. Overall, quality feedback is strongly positive, with a smaller set of defect reports.
Many customers describe clear, helpful replies from customer service and quick handling of damaged items. Others report rude or unresponsive exchanges when they raised problems. Experiences with communication vary widely.
Experiences range from very happy purchases to sharp complaints about logistics and sizing. Positive accounts highlight the finish of the products and quick resolutions. Negative accounts focus on delivery failures, return costs, and sizing errors.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Shoe quality declined; leather peeled after one wear despite high price.
“the colour layer coming off after one use.”
Longtime customer reports quality decline and no response to missing review.
“the quality was very cheap, the colorful layer of leather is extremely thin”
Bought wrong size and had to pay for return despite expensive item.
“have to pay for own return, item was quit expensive”
Company resolved delivery issue but dresses run very small.
“The dresses are absolutely beautiful, very high quality fabrics and craftsmanship - but very small.”
Shipping was very slow and import taxes made purchases not worthwhile.
“Fedex just keept postponing the delivery every day, literally the worst company there is.”
Order still undelivered after five weeks due to courier delivery issues.
“has taken five weeks back and forth and has not yet delivered my items.”
High quality, detailed design and lovely packaging impressed recipient.
“I was blown away by the quality and attention to detail.”
Size charts are inaccurate and the company won't accept returns.
“Beware of sizing charts, they are way off and they do not stand behind this.”
Website shows items in stock but checkout then reports out of stock.
“some items are out of stock, would you like to check out anyways?”
Received wrong size and customer service handled returns poorly and rudely.
“By the end I found customer service rude”
Beautiful product, lovely wrapping and prompt delivery impressed reviewer.
“Beautiful boots, lovely wrapping and really prompt delivery.”
Durable, high-quality cotton jumpers and good customer service.
“The cotton jumpers are superb.”
Small shop but customer service quickly resolved a delivery issue.
“their customer service sorted it out very quickly”
Fast delivery with attractive packaging and complementary tote bag.
“Quick delivery and products wrapped beautifully and come with a nice tote bag too”
Fast, excellent service and beautiful clothes.
“Excellent fast service! Beautiful clothes.”
Beautiful, high-quality dress that attracts many compliments.
“Absolutely beautiful dress...lovely quality.”
Express delivery failed; shoes still not arrived for event.
“I ordered these shoes for my baby for Easter and they still haven’t arrived”
Customer reports having received great service from the company.
“Great service”
Damaged item was replaced promptly by responsive customer service.
“They were extremely helpful and responsive and sent a replacement straight away.”
Reviewer praises the product's amazing quality.
“Amazing quality”
Excellent customer service and excellent sandal quality impressed reviewer.
“Excellent customer service and the quality of the sandals was amazing!”
Easy website and prompt delivery, but no option to add gift message.
“Very easy website to order lovely baby gifts!”
Beautiful clothes with quick ordering and speedy delivery.
“Beautiful clothes, quick and easy order process and very speedy delivery.”
Finally the boy is happy and looks stunning in the new Green Reinaldo Corduroy Trousers trousers and shirts .The delivery was first, great packaging but very disappointing that none of the trousers would fit the small boy when the order came. I was very worried that they would not allow me to do a return but when I reached out to the customer care, the salesperson was very kind. He guided me on the return process which was stress-free. Few days after the return it is today. It has been too quick and the new sets look so pretty. The fitting, quality and prices are perfect.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
La Coqueta is an online retailer focused on children’s and baby clothing and footwear. The range includes dresses, jumpers, sandals, boots, and baby accessories. Shoppers buy through the company website using online checkout. Product pages usually include sizing details and shipping options.