Reviews Analysed
21
We Collect & Analyse Reviews
Bargain Max
Experiences & Reviews
Bargain Max is a UK-based online retailer that sells toys, games and children’s products through an e-commerce website. The site targets value-conscious shoppers with promotional pricing and standard home delivery options. Consumers searching reviews typically look for information about pricing, delivery reliability and after-sales support.
Overview & Key Metrics
Positive Sentiment
33%
Latest Review
11d
Overall Rating
2.3
Our Analysis
🎯
Service quality
Most reviews describe delivery or returns failures, missing parcels and difficult refunds; a minority report fast deliveries and smooth orders.
Share
Weak
23%
💰
Value for money
Several customers highlight low prices, discounts and good deals, citing price as a main reason to purchase from Bargain Max.
Share
Strong
6%
⚡
User experience
Some users report quick, easy ordering and timely delivery; others mention website glitches, duplicate orders and cumbersome return steps.
Share
Mixed
18%
🔧
Product quality
Reports include missing parts, poor packaging and second‑hand or incomplete items; a few customers received intact branded products.
Share
Weak
8%
📞
Communication
Many reviewers say customer contact is slow, limited to messaging and inconsistent during disputes; a small number note clear delivery updates.
Share
Weak
18%
⭐
Overall experience
Overall feedback skews negative: recurring issues with delivery, returns and support outweigh the positive comments about price and occasional fast service.
Share
Weak
27%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (September 2022 – September 2025).
A glitch on website should´ve been sorted easily.
"I visited the store looking to buy two scooters, to ue klarna I needed min £30 so added an additional gift, at checkout time there was an eror message..."
Tanya Woodfall
Trustpilot
Sep 30, 2025
Featured for: Website error, duplicate orders
I ordered my daughter her first kitchen…
"I ordered my daughter her first kitchen for her birthday which is the 02/09/2025. I was happy as the kitchen I got was 99.99 down from 300. I didn’t p..."
Jessica Dimino
Trustpilot
Sep 30, 2025
Featured for: Missing parts, ruined birthday
Best price for what I was looking for…
"Best price for what I was lo..."
customer
Trustpilot
Sep 30, 2025
Featured for: Best price, quick delivery
Brilliant service!
"Ordered my granddaughter a gabbys dollhouse plush chair. The price was great, free delivery and less than 24 hours later it was d..."
Sally Thomas
Trustpilot
Sep 30, 2025
Featured for: Fast delivery, good communication
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
H
Hayley
trustpilot.com
Sep 30, 2025
Quick and easy
No problems, knew what product I wanted ordered onl...
S
Sym Sym
trustpilot.com
Sep 30, 2025
They charged me for duplicate items
They charged me for duplicate items. Made returning it almost impossible as I had to pay for heavy duty return which was £150. They don’t help you, on...
c
customer
trustpilot.com
Sep 30, 2025
Best price for what I was looking for…
Best price for what I was lo...
A
Adam Oldfield
trustpilot.com
Sep 30, 2025
Another faceless company with no real…
Another faceless company with no real customer support!! Bought the pro...
M
Maria Algeria
trustpilot.com
Sep 30, 2025
poor customer service when you want to…
poor customer service when...
D
Danielle
trustpilot.com
Sep 30, 2025
Would not buy of these ever again
Would not buy of these ever again. Ordered kitchen 13 days ago still not received. Expect you to sit and wait while Evri try and find it. Even now say...
T
Tanya Woodfall
trustpilot.com
Sep 30, 2025
A glitch on website should´ve been sorted easily.
I visited the store looking to buy two scooters, to ue klarna I needed min £30 so added an additional gift, at checkout time there was an eror message...
D
Donna
trustpilot.com
Sep 30, 2025
Good value
Good value, great price, fa...
J
Jess
trustpilot.com
Sep 30, 2025
Have been giving a second hand quad…
Have been giving a second hand quad that som...
J
Jessica Dimino
trustpilot.com
Sep 30, 2025
I ordered my daughter her first kitchen…
I ordered my daughter her first kitchen for her birthday which is the 02/09/2025. I was happy as the kitchen I got was 99.99 down from 300. I didn’t p...
J
Joanna Ireland
trustpilot.com
Sep 30, 2025
Being ignored on missing parcel
I placed an order with this company on the 8th of August and I still have not received my items.I checked evri tracker and it says still in depot.I th...
K
KS
trustpilot.com
Sep 30, 2025
Updated from purchase to delivery
Updated from purchase to delivery - Purchased for my grandson...
J
Jessica Cheung
trustpilot.com
Sep 30, 2025
My order was delivered to an unknown…
My order was delivered to an unknown location by the courier. Now both barginmax and Evri are not help...
P
Paul Holt
trustpilot.com
Sep 30, 2025
Twice in a month I received goods that…
Twice in a month I received goods that were not packaged but thrown into a box, obviously they arrived in a condition that is unacceptable. Hazel igno...
A
Anonymous
trustpilot.com
Sep 30, 2025
My order still hasn’t arrived
My order still hasn’t arrived. Evri claiming it was damaged in process. Still nothing receiv...
J
Janette Rose
trustpilot.com
Sep 30, 2025
dolls house but furniture missing
brought a dolls house for my grand daughter who is 3 great delivery my son put togethe...
E
Emma Jade
trustpilot.com
Sep 30, 2025
Last two orders have been a complete nightmare Customer Services next to useless
Second time placing an order with this company first time they sent completely the wrong order took about four attempts for them to actually get the r...
n
nina jazmine kaur
trustpilot.com
Sep 30, 2025
Avoid
Avoid avoid avoid. Currently going through a refund dispute with this company. What a...
M
Mr Nigel Anderton
trustpilot.com
Sep 30, 2025
Rubbish service will never use this…
Rubbish service will nev...
S
Sally Thomas
trustpilot.com
Sep 30, 2025
Brilliant service!
Ordered my granddaughter a gabbys dollhouse plush chair. The price was great, free delivery and less than 24 hours later it was d...
Conclusion
Reviews show a clear trade-off: Bargain Max is frequently praised for low prices and, in several cases, very fast delivery. However, a larger number of customers report problems with deliveries, missing or incomplete items, duplicate charges and slow or limited customer support. Specific issues mentioned include returns that cost customers, long refund disputes and requests for additional proof before refunds are issued. Consumers considering Bargain Max should weigh the potential savings against reported service and quality risks, check delivery and returns terms carefully, and keep documentation of orders and parcels.