Website glitch created duplicate orders and customer service was unhelpful.
“They said I had to refuse delivery for a refund, absurd.”
Reviews show a clear trade-off: Bargain Max is frequently praised for low prices and, in several cases, very fast delivery. However, a larger number of customers report problems with deliveries, missing or incomplete items, duplicate charges and slow or limited customer support. Specific issues mentioned include returns that cost customers, long refund disputes and requests for additional proof before refunds are issued. Consumers considering Bargain Max should weigh the potential savings against reported service and quality risks, check delivery and returns terms carefully, and keep documentation of orders and parcels.
Examples from available reviews (Sep 2022 – Feb 2026).
Website glitch created duplicate orders and customer service was unhelpful.
“They said I had to refuse delivery for a refund, absurd.”
Product missing screws and was unusable, causing birthday disappointment.
“none of the screws that was sent even went into the parts”
Found the best price and received quick delivery.
“Best price for what I was looking for and quick delivery”
Great price, free delivery under 24 hours and good updates.
“Kept upto date on the delivery and times .”
Most reviews describe delivery or returns failures, missing parcels and difficult refunds; a minority report fast deliveries and smooth orders.
Several customers highlight low prices, discounts and good deals, citing price as a main reason to purchase from Bargain Max.
Some users report quick, easy ordering and timely delivery; others mention website glitches, duplicate orders and cumbersome return steps.
Reports include missing parts, poor packaging and second‑hand or incomplete items; a few customers received intact branded products.
Many reviewers say customer contact is slow, limited to messaging and inconsistent during disputes; a small number note clear delivery updates.
Overall feedback skews negative: recurring issues with delivery, returns and support outweigh the positive comments about price and occasional fast service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Dolls house arrived with loads of furniture missing and no reply.
“loads of furniture missing”
Multiple order errors and poor customer service, returns at personal cost.
“duplicate order which I have to return at my own cost”
Experiencing a refund dispute and advises avoiding the company.
“Currently going through a refund dispute with this company.”
Reviewer states the service was rubbish and they will not return.
“Rubbish service will never use this company again”
Great price, free delivery under 24 hours and good updates.
“Kept upto date on the delivery and times .”
Great prices and good product quality for birthdays and Christmas.
“Great prices on toys, great when you are having to buy for birthdays and Christmas”
Can pay with clear pay and they have something for everyone.
“I love Bargain max ass I can pay mine up with clear pay every Xmases”
Product arrived broken and reviewer requests a replacement soon.
“product is broken”
Boxes arrived beaten up and torn, likely damaged during handling.
“Boxes of toys are all beaten up and torn”
Quick delivery and good prices but packaging arrived dented and weak.
“boxes arrived dented due to weak box and no bubble wrap”
Grandson loves the karaoke toy and reviewer found it lovely.
“Lovely little karaoke Grandson loves it”
Parcel not received and no response to emails.
“Haven’t received parcel yet No response to emails”
Order is two and a half weeks late and support is unhelpful.
“It's 2 and a 1/2 weeks late”
Received a great little bike with quick delivery.
“Great little bike quick delivery”
Reviewer says they never received the order and calls it a scam.
“Scam avoid never got my order 😡😡😡”
Shop helps find presents and items arrive well packaged.
“I can always find presents ,saves me trialling round the shops. Everything is always very well packaged. No complaints at all..”
Reviewer finds the toys very good and cheap and will reorder.
“Very good toys for very cheap. Will be ordering again”
Reviewer has ordered many times and praises great prices and toys.
“Orderd lots of things over the years great prices n great toys”
Site is good but lacks sufficient choice for boys toys.
“Great site but just feel not enough choice for boys toys and stuff 😕”
I recently had the pleasure of shopping at BargainMax and I have to say, I was thoroughly impressed with my experience. They live up to their name as the UK's number one for cheap kids toys and games online. Not only were their prices unbeatable, but they also offered free delivery on all orders - what a fantastic deal!
The selection at BargainMax is impressive as well. They stock all the biggest brands such as L.O.L Surprise, Hatchimals, NERF and many more. It was so convenient being able to find everything I needed in one place.
One thing that stood out to me during my time shopping there was the option to pay with Klarna! This made checking out even easier and stress-free.
Overall, if you're looking for affordable toys and games for your little ones then look no further than BargainMax! Their great prices and vast selection are sure to make anyone happy.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bargain Max is a UK-based online retailer that sells toys, games and children’s products through an e-commerce website. The site targets value-conscious shoppers with promotional pricing and standard home delivery options. Consumers searching reviews typically look for information about pricing, delivery reliability and after-sales support.