Reviews show a clear trade-off: Bargain Max is frequently praised for low prices and, in several cases, very fast delivery. However, a larger number of customers report problems with deliveries, missing or incomplete items, duplicate charges and slow or limited customer support. Specific issues mentioned include returns that cost customers, long refund disputes and requests for additional proof before refunds are issued. Consumers considering Bargain Max should weigh the potential savings against reported service and quality risks, check delivery and returns terms carefully, and keep documentation of orders and parcels.
Examples from available reviews (Sep 2022 – Feb 2026).
Website glitch created duplicate orders and customer service was unhelpful.
“They said I had to refuse delivery for a refund, absurd.”
Product missing screws and was unusable, causing birthday disappointment.
“none of the screws that was sent even went into the parts”
Found the best price and received quick delivery.
“Best price for what I was looking for and quick delivery”
Great price, free delivery under 24 hours and good updates.
“Kept upto date on the delivery and times .”
Most reviews describe delivery or returns failures, missing parcels and difficult refunds; a minority report fast deliveries and smooth orders.
Several customers highlight low prices, discounts and good deals, citing price as a main reason to purchase from Bargain Max.
Some users report quick, easy ordering and timely delivery; others mention website glitches, duplicate orders and cumbersome return steps.
Reports include missing parts, poor packaging and second‑hand or incomplete items; a few customers received intact branded products.
Many reviewers say customer contact is slow, limited to messaging and inconsistent during disputes; a small number note clear delivery updates.
Overall feedback skews negative: recurring issues with delivery, returns and support outweigh the positive comments about price and occasional fast service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Found great price and received delivery in under 48 hours.
“delivered less than 48 hours later”
Toys reasonably priced, good quality and delivered in two to three days.
“reasonably priced and good quality.”
Good value, easy ordering and quick delivery.
“Good value for money , easy to order and quick delivery”
Believes her daughter will love these on her birthday.
“My little girl will love these on her birthday”
Praise for great service, quality and rapid delivery.
“Great service, great quality and rapid delivery.”
Parcel lost by courier and customer service did not respond.
“Bargain Max customer service is dead, never responding.”
Very fast delivery and item arrived neatly packed as described.
“Very fast delivery.”
Good value and well-packaged products with super quick delivery.
“Products arrive well packaged and super quick delivery.”
Bought markers, shipped same day and received parcel the next day.
“they were shipped that day & received my parcel the day after..”
Impressed with the delivery though item unopened as it's a gift.
“Supernatural delivery.”
Good price and very fast delivery.
“Great price and very fast delivery”
Customer service (Hazel) was brilliant and delivery was super fast.
“Customer service Hazel was brilliant.”
Company resolved courier issue quickly and proved trustworthy.
“Trustworthy company!”
Quick delivery and great price, but Evri delivery caused concern.
“If I had any criticism it would be the use of Evri as delivery partner”
Order to delivery time was excellent; item unopened as it's a gift.
“The time from order to delivery was amazing”
First-time order was easy with very fast delivery.
“such an easy transaction & very, very fast delivery”
Product was great but the delivery time was very long.
“very long delivery time.”
Quick, cheap delivery and a smooth transaction.
“Quick and cheap delivery and smooth transaction”
Website easy to use with acceptable prices and good post-purchase communication.
“Easy to use website.”
Item as described, great value and fast delivery; recommended.
“Item as described and all at great value with fast delivery.”
After using twice the pen was very difficult to remove.
“Used twice very difficult to get the pen off.”
Great price and very fast delivery.
“Great price and really fast delivery”
Toy delivered unpackaged with address label on it and poor customer service.
“sent out for delivery unpackaged”
The item arrived squashed and damaged.
“Item arrived squashed and damaged.”
Product arrived quickly and in good condition.
“The produce arrived quickly in good condition.”
Ordering was quick, easy and delivery arrived in good time.
“quick and easy and received in good time.”
They were charged for duplicate items and had difficulties obtaining a refund.
“They charged me for duplicate items.”
Found the best price and received quick delivery.
“Best price for what I was looking for and quick delivery”
Product never arrived and they provided no customer support.
“Another faceless company with no real customer support!!”
Customer service was poor when attempting to return an item.
“poor customer service when you want to return an item”
Ordered 13 days ago, item not received and customer service was poor.
“Ordered kitchen 13 days ago still not received.”
Website glitch created duplicate orders and customer service was unhelpful.
“They said I had to refuse delivery for a refund, absurd.”
Good value with great price and fast delivery, recommended.
“Good value, great price, fast delivery would recommend”
Received a second-hand quad with missing parts.
“second hand quad that someone has returned”
Product missing screws and was unusable, causing birthday disappointment.
“none of the screws that was sent even went into the parts”
Order missing and company ignored messages about the parcel.
“Being ignored on missing parcel”
Purchase to delivery updated; very happy with price and product.
“cheapest price by far”
Order delivered to unknown location and neither company helped.
“delivered to an unknown location”
Goods arrived poorly packed and customer service required return for refund.
“goods that were not packaged”
Order not received and no replacement or refund for a birthday present.
“My order still hasn’t arrived.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bargain Max is a UK-based online retailer that sells toys, games and children’s products through an e-commerce website. The site targets value-conscious shoppers with promotional pricing and standard home delivery options. Consumers searching reviews typically look for information about pricing, delivery reliability and after-sales support.