Reviews Analysed
4
We Collect & Analyse Reviews
Dorothee Schumacher
Experiences & Reviews
Dorothee Schumacher is a German designer-led womenswear label producing contemporary clothing collections. The brand’s pieces are distributed via brand boutiques, selected retailers and an official online shop, and are known among consumers for seasonal dresses, knitwear and tailored separates.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
18d
Overall Rating
2.8
Our Analysis
🎯
Service quality
Service and fulfilment are inconsistent: some reviewers note fast, courteous handling and cross-store availability; others report unhelpful or rude customer service.
Share
Mixed
20%
💰
Value for money
Price vs quality is criticised by multiple reviewers who feel the cost is high relative to garment longevity and perceived quality.
Share
Weak
10%
⚡
User experience
Shopping experience and site use are described positively by shoppers, citing helpful online information and convenient cross‑store fulfilment.
Share
Strong
10%
🔧
Product quality
Product quality receives mixed reports: some customers praise durability and fabric, while others describe items deteriorating after a few years.
Share
Mixed
20%
📞
Communication
Communication is uneven: instances of courteous, proactive staff and timely updates contrast with reports of slow or inappropriate email responses.
Share
Mixed
20%
⭐
Overall experience
Overall impressions are split between satisfied buyers praising service and quality and dissatisfied customers noting poor support and value.
Share
Mixed
20%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 4 verified reviews (December 2021 – September 2025).
MIT DISCO PRINT T-SHIRT
"
"Excellent store with a great assortment of traditional women's apparel. "
Their sense of taste is of the highest grade in the industry.
Since joining this website several years ago, I've found it to be a great source of entertainment and information.
This time, I asked for an MIT DISCO PRINT T-Shirt, and as always, I was not disappointed.
In most cases, delivery will take place within two business days.
A great deal of courtesy was shown by Anabel, the customer service agent, and the delivery man.
I absolutely adore the shirt, and the quality was just what I had hoped for in terms of durability.
It comes highly recommended by me.
"
Dellah Martinez
Collected.reviews
Dec 05, 2021
Featured for: Positive on quality, delivery, communication
Richtig miese Qualität zu völlig überhöhten Preisen
"Richtig SCHLECHTE Qualität, HOHER Preis und INKOMPETENTER Kundenservice. Die schlechte Qualität steht in krassem Gegensatz zu den exo..."
Rose
Trustpilot
Sep 30, 2025
Featured for: Mentions high price and poor service
Kundenservice mehr als mangelhaft
"Kundenservice mehr als mangelhaft. Und auch die Qualität lässt zu wünschen übrig. Meine Kunstlederhose hat sich nach ein paar Jahren (5) in Wohlgefall..."
M.
Trustpilot
Sep 30, 2025
Featured for: Details product failure and bad service
Gute Qualität und zuvorkommender Kundendienst
"Die Dorothee Schumacher - Shops suchen meine Wunschartikel nach Verfügbarkeit in allen Filialen in..."
Katha
Trustpilot
Sep 30, 2025
Featured for: Positive about cross-store fulfilment, free shipping
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 4 reviews
All Customer Reviews
Sources: Trustpilot (3) · Collected.reviews (1) · Quotes shortened · As of: September 2025
R
Rose
trustpilot.com
Sep 30, 2025
Richtig miese Qualität zu völlig überhöhten Preisen
Richtig SCHLECHTE Qualität, HOHER Preis und INKOMPETENTER Kundenservice. Die schlechte Qualität steht in krassem Gegensatz zu den exo...
M
M.
trustpilot.com
Sep 30, 2025
Kundenservice mehr als mangelhaft
Kundenservice mehr als mangelhaft. Und auch die Qualität lässt zu wünschen übrig. Meine Kunstlederhose hat sich nach ein paar Jahren (5) in Wohlgefall...
K
Katha
trustpilot.com
Sep 30, 2025
Gute Qualität und zuvorkommender Kundendienst
Die Dorothee Schumacher - Shops suchen meine Wunschartikel nach Verfügbarkeit in allen Filialen in...
D
Dellah Martinez
Collected.reviews
Dec 05, 2021
MIT DISCO PRINT T-SHIRT
"Excellent store with a great assortment of traditional women's apparel. "
Their sense of taste is of the highest grade in the industry.
Since joining this website several years ago, I've found it to be a great source of entertainment and information.
This time, I asked for an MIT DISCO PRINT T-Shirt, and as always, I was not disappointed.
In most cases, delivery will take place within two business days.
A great deal of courtesy was shown by Anabel, the customer service agent, and the delivery man.
I absolutely adore the shirt, and the quality was just what I had hoped for in terms of durability.
It comes highly recommended by me.
Conclusion
Reviews show a clear split in customer experience. Several shoppers praise timely delivery, helpful staff and garment durability, while others report poor customer service, high prices and items that showed wear after a few years. If you are researching Dorothee Schumacher, check product materials, care instructions and the retailer’s returns policy before purchase. Contact customer service with specific questions about availability, shipping or warranties, and compare pricing across stockists for similar pieces.