Reviews show a clear split in customer experience. Several shoppers praise timely delivery, helpful staff and garment durability, while others report poor customer service, high prices and items that showed wear after a few years. If you are researching Dorothee Schumacher, check product materials, care instructions and the retailer’s returns policy before purchase. Contact customer service with specific questions about availability, shipping or warranties, and compare pricing across stockists for similar pieces.
Examples from available reviews (Dec 2021 – Feb 2026).
The shirt arrived promptly and was durable and high quality.
“I absolutely adore the shirt, and the quality was just what I had hoped for in terms of durability.”
Very poor product quality, high prices, and rude customer service.
“Richtig SCHLECHTE Qualität, HOHER Preis und INKOMPETENTER Kundenservice.”
Customer service was inadequate and the item fell apart after five years.
“Meine Kunstlederhose hat sich nach ein paar Jahren (5) in Wohlgefallen aufgelöst.”
Shops locate items across branches and send them free to loyal customers.
“Als Stammkundin bekomme ich diese kostenfrei nach Hause gesendet. Großartig!”
Service and fulfilment are inconsistent: some reviewers note fast, courteous handling and cross-store availability; others report unhelpful or rude customer service.
Price vs quality is criticised by multiple reviewers who feel the cost is high relative to garment longevity and perceived quality.
Shopping experience and site use are described positively by shoppers, citing helpful online information and convenient cross‑store fulfilment.
Product quality receives mixed reports: some customers praise durability and fabric, while others describe items deteriorating after a few years.
Communication is uneven: instances of courteous, proactive staff and timely updates contrast with reports of slow or inappropriate email responses.
Overall impressions are split between satisfied buyers praising service and quality and dissatisfied customers noting poor support and value.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (3) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Very poor product quality, high prices, and rude customer service.
“Richtig SCHLECHTE Qualität, HOHER Preis und INKOMPETENTER Kundenservice.”
Customer service was inadequate and the item fell apart after five years.
“Meine Kunstlederhose hat sich nach ein paar Jahren (5) in Wohlgefallen aufgelöst.”
Shops locate items across branches and send them free to loyal customers.
“Als Stammkundin bekomme ich diese kostenfrei nach Hause gesendet. Großartig!”
"Excellent store with a great assortment of traditional women's apparel. "
Their sense of taste is of the highest grade in the industry.
Since joining this website several years ago, I've found it to be a great source of entertainment and information.
This time, I asked for an MIT DISCO PRINT T-Shirt, and as always, I was not disappointed.
In most cases, delivery will take place within two business days.
A great deal of courtesy was shown by Anabel, the customer service agent, and the delivery man.
I absolutely adore the shirt, and the quality was just what I had hoped for in terms of durability.
It comes highly recommended by me.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Dorothee Schumacher is a German designer-led womenswear label producing contemporary clothing collections. The brand’s pieces are distributed via brand boutiques, selected retailers and an official online shop, and are known among consumers for seasonal dresses, knitwear and tailored separates.