Reviews Analysed
21
We Collect & Analyse Reviews
Dewty Beauty
Experiences & Reviews
Dewty Beauty is an online beauty brand known for collagen drink supplements sold direct-to-consumer, often with one-off purchases and recurring subscription options. People researching reviews commonly check product effects (skin, nails), taste, subscription management and customer-support performance.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
13d
Overall Rating
3.5
Our Analysis
🎯
Service quality
Several customers report helpful and knowledgeable staff, but a larger number describe repeated subscription errors, unrequested shipments and poor handling of returns.
Share
Weak
15%
💰
Value for money
Some reviewers say the product feels worth the price, yet many cite denied refunds, unexpected charges and return costs that reduce perceived value.
Share
Weak
9%
⚡
User experience
Taste and ease of use are praised by many, while frequent complaints concern account access, inability to pause/skip deliveries and subscription management online.
Share
Mixed
18%
🔧
Product quality
Most reviewers report improved skin, hair or nails and pleasant taste; a minority report no effect or find the flavour unpleasant and requested refunds.
Share
Strong
18%
📞
Communication
Some customers describe prompt, excellent service, but many report unanswered emails, delayed replies or dismissive responses when chasing cancellations or refunds.
Share
Weak
15%
⭐
Overall experience
Many users recommend the product for skin benefits, but recurring subscription, refund and service issues lead to a mixed overall impression.
Share
Mixed
24%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Love the product and customer service…
"Love the product and customer service is excellent, never p..."
Sarah Marshall
Trustpilot
Sep 30, 2025
Featured for: positive product and service example
Avoid Dewty Beauty – Unethical Business Practices & Poor Quality
"I strongly advise against purchasing from Dewty Beauty. Their business practices are misleading and designed to trap customers in a subscription they..."
Just me
Trustpilot
Sep 30, 2025
Featured for: detailed complaint about subscriptions
The taste is so terrible I’ve had to…
"The taste is so terrible I’ve had to ask for a refund. I’ve been using other various collagen powders for years and this is the first one I couldn’t d..."
Laura
Trustpilot
Sep 30, 2025
Featured for: negative on taste and refunds
Dewty drink
"
I purchased Dewty Drink online through the Dewty online store, and their customer service staff were extremely knowledgeable and helpful in responding to all of my Dewty Drink-related queries.
It has a lovely flavor and is easy to consume. I take my medication every evening before I go to bed. and I've been using it without incident for the last two months.
My hair has gotten longer and thicker, and it has also improved the appearance of my skin by dramatically reducing acne.
As a result of the procedure, I've noticed dramatic changes in my entire face, notably my chicks.
It is well worth the cost you pay.
"
Lopez Georges
Collected.reviews
Dec 03, 2021
Featured for: mentions product effects and value
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
C
Constance Jackson Brown
trustpilot.com
Sep 30, 2025
Good product, rubbish subscription
I really like the product and enjoy using it - great taste, skin looks better (although I have made other changes too, so who knows). However, I am th...
E
Elle
trustpilot.com
Sep 30, 2025
I absolutely love Dewty
I absolutely love Dewty. I honestly feel like it’s made my skin clearer and fresher. It’s tasted great and I highly recommend it....
M
Marlena
trustpilot.com
Sep 30, 2025
Great buy thank you
...
M
Ms Sandi Murphy
trustpilot.com
Sep 30, 2025
I’ve been taking this for over 2 years…
I’ve been taking this for over 2 years now. At 56 next month, I highly recommend it. I’ve noticed a signif...
S
Sabia Klino
trustpilot.com
Sep 30, 2025
Love Love Love
Love this product. Feel like it has transformed my skin. Had lots of compliments and...
N
Natasha pleasants
trustpilot.com
Sep 30, 2025
What is up with dewty
What is up with dewty? They don't respond to emails. Cancelled my subscription in December and what a surprise.. I have just been charged and order se...
J
Just me
trustpilot.com
Sep 30, 2025
Avoid Dewty Beauty – Unethical Business Practices & Poor Quality
I strongly advise against purchasing from Dewty Beauty. Their business practices are misleading and designed to trap customers in a subscription they...
S
Shachi
trustpilot.com
Sep 30, 2025
My skin and nails looks better.
My skin and nai...
L
Laura
trustpilot.com
Sep 30, 2025
The taste is so terrible I’ve had to…
The taste is so terrible I’ve had to ask for a refund. I’ve been using other various collagen powders for years and this is the first one I couldn’t d...
s
susan wild
trustpilot.com
Sep 30, 2025
Great skin maintenance
I'm pleased with my skin. I have natural lines, but feel this helps maintain the...
S
Sarah Marshall
trustpilot.com
Sep 30, 2025
Love the product and customer service…
Love the product and customer service is excellent, never p...
L
Lauren
trustpilot.com
Sep 30, 2025
Tastes amazing girlies!
Tastes amazing girlies! Been using for a month...
M
Mrs Pamela Irene Cartwright
trustpilot.com
Sep 30, 2025
Love it …
Well I really didn't expect this to do anything I have now been having it for a month it definitely as made my skin clear and...
E
Elke Desanghere
trustpilot.com
Sep 30, 2025
Good product but the customer service…
Good product but the customer service isn't great. You can't manage your subscription yourself through your account, only by contacting customer servi...
b
bibi whiteman
trustpilot.com
Sep 30, 2025
not easy to end subscription
hard to access account on website and you can only unsubscribe by emailing custom...
A
Abbie
trustpilot.com
Sep 30, 2025
Very poor customer service
Very poor customer service. I cancelled my subscription as I could not take the supplements and I received a reply so I know that it was received. I t...
M
Michelle Hair
trustpilot.com
Sep 30, 2025
Excellent service.
...
V
Vinisha Takooree
trustpilot.com
Sep 30, 2025
It’s very nice but 2 times I have buy…
It’s very nice but 2 times I have buy for this times you haven’t refund me as I emails you couples of times . Thks if I c...
R
Rebecca Davies
trustpilot.com
Sep 30, 2025
I cancelled my subscription which you…
I cancelled my subscription which you acknowledged but then proceeded to send and charge me anoth...
M
Mrs Fotheringham
trustpilot.com
Sep 30, 2025
No difference in 2 months
Have been using the product for 2 months and I don't see...
Conclusion
Reviews show a clear divide: many customers report tangible benefits to skin, nails and hair and praise the drink's taste, while a substantial number report problems with subscription management, cancellation and refunds. Specific, recurring issues include unexpected charges, shipments after cancellation and costs for returns. If you are considering Dewty Beauty, check subscription terms carefully, keep records of cancellation requests and consider trying a single purchase before committing to a subscription. For post-purchase concerns, expect mixed experiences: some reviewers praise support, but many advise persistence when seeking refunds or cancellations.