Reviews show a clear divide: many customers report tangible benefits to skin, nails and hair and praise the drink's taste, while a substantial number report problems with subscription management, cancellation and refunds. Specific, recurring issues include unexpected charges, shipments after cancellation and costs for returns. If you are considering Dewty Beauty, check subscription terms carefully, keep records of cancellation requests and consider trying a single purchase before committing to a subscription. For post-purchase concerns, expect mixed experiences: some reviewers praise support, but many advise persistence when seeking refunds or cancellations.
Examples from available reviews (Dec 2021 – Feb 2026).
Product and customer service are excellent and customer-focused.
“customer service is excellent, never pushy always doing what’s right for the customer.”
Company made cancelling difficult and provided poor customer service.
“Their customer service is aggressive, dismissive, and unhelpful.”
Product taste was terrible and refund request was denied.
“The taste is so terrible I’ve had to ask for a refund.”
Product tasted pleasant and improved hair and skin after two months.
“It has a lovely flavor and is easy to consume.”
Several customers report helpful and knowledgeable staff, but a larger number describe repeated subscription errors, unrequested shipments and poor handling of returns.
Some reviewers say the product feels worth the price, yet many cite denied refunds, unexpected charges and return costs that reduce perceived value.
Taste and ease of use are praised by many, while frequent complaints concern account access, inability to pause/skip deliveries and subscription management online.
Most reviewers report improved skin, hair or nails and pleasant taste; a minority report no effect or find the flavour unpleasant and requested refunds.
Some customers describe prompt, excellent service, but many report unanswered emails, delayed replies or dismissive responses when chasing cancellations or refunds.
Many users recommend the product for skin benefits, but recurring subscription, refund and service issues lead to a mixed overall impression.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer considers the product great.
“Great product”
Company promptly cancelled subscription and offered flexible suspension.
“they responded immediately cancelled my subscription”
Customer service was good and skin benefits appeared within weeks.
“Benefits seen in my skin after only 2 weeks.”
Product is good but subscription management online is inflexible.
“it is impossible to manage the subscription online”
Product tastes great and seems to improve skin clarity.
“I honestly feel like it’s made my skin clearer and fresher.”
Reviewer is pleased with their purchase.
“Great buy thank you”
Long-term use produced noticeable skin elasticity and glow.
“I’ve noticed a significant change in the elasticity of my skin”
Product transformed skin and received positive feedback and referrals.
“Love this product. Feel like it has transformed my skin.”
Customer cancelled but was still charged and sent an order.
“I have just been charged and order sent.”
Company made cancelling difficult and provided poor customer service.
“Their customer service is aggressive, dismissive, and unhelpful.”
Reviewer reports improvements in skin and nail appearance.
“My skin and nails looks better.”
Product taste was terrible and refund request was denied.
“The taste is so terrible I’ve had to ask for a refund.”
Product helps maintain skin and subscription delivery is reliable.
“Good customer service - subscription always arrives in time.”
Product and customer service are excellent and customer-focused.
“customer service is excellent, never pushy always doing what’s right for the customer.”
Tastes great and produced visible skin and nail improvements.
“Tastes amazing girlies!”
After a month skin cleared and fine lines reduced.
“it definitely as made my skin clear and fine lines have disappeared”
Product is good but subscription customer service and management is poor.
“Good product but the customer service isn't great.”
Account access is difficult and unsubscribing requires emailing customer services.
“you can only unsubscribe by emailing customer services”
Cancellation was ignored and company sent another month's order.
“they had sent ANOTHER months worth of product”
Reviewer states service was excellent.
“Excellent service.”
Customer says refunds were not issued despite multiple refund emails.
“you haven’t refund me as I emails you couples of times”
Subscription cancellation acknowledged but company still charged and sent another order.
“Product ok but terrible service.”
No skin improvement noticed after two months of use.
“I don't see any difference in my skin at all”
I purchased Dewty Drink online through the Dewty online store, and their customer service staff were extremely knowledgeable and helpful in responding to all of my Dewty Drink-related queries.
It has a lovely flavor and is easy to consume. I take my medication every evening before I go to bed. and I've been using it without incident for the last two months.
My hair has gotten longer and thicker, and it has also improved the appearance of my skin by dramatically reducing acne.
As a result of the procedure, I've noticed dramatic changes in my entire face, notably my chicks.
It is well worth the cost you pay.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Dewty Beauty is an online beauty brand known for collagen drink supplements sold direct-to-consumer, often with one-off purchases and recurring subscription options. People researching reviews commonly check product effects (skin, nails), taste, subscription management and customer-support performance.