Reviews for d'aniello Boutique show a split pattern: many customers report timely international shipping, accurate product descriptions and satisfactory purchases, while a notable minority report problems with returns, duties and post-sale support. Multiple reviewers cite unresponsive emails and difficulties arranging returns, particularly for international orders. If you consider buying, check the returns policy, confirm potential import duties and retain shipment records. Also verify sizing guidance and contact options before placing high-value orders.
Examples from available reviews (Dec 2021 – Feb 2026).
Name-brand item matched description and was shipped promptly.
“Great value & quality from name brand”
Bag showed serious wear and customer service was unresponsive.
“that mailbox is full and rejects all messages.”
International returns were costly and the return process was difficult.
“So £40.00 to try on a jacket.”
Staff helped choose my size and the silk-lined blazer fits well.
“I would like to thank your staff, especially Jenny, who helped me choose the right size and fabric of the sleek blazer.”
Many customers report fast delivery and helpful staff in-store, but several describe poor returns handling and inconsistent fulfilment for international orders.
Some buyers praise reasonable prices and accurate listings; others report unexpected duties, return fees and shipping costs that reduce perceived value.
Site and ordering experience are inconsistent: secure payments and straightforward orders exist, yet size guidance, duty notices and return flows are often criticised.
Many customers state items arrive as described and in good condition, while a smaller group report early wear, fraying or products not matching expectations.
Several reviewers describe unresponsive customer service, defunct email addresses and unanswered queries; a minority note helpful individual staff members.
Overall experiences vary: numerous positive reports of fast shipping and accurate items coexist with repeated complaints about returns and post-sale support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
International returns were costly and the return process was difficult.
“So £40.00 to try on a jacket.”
Bag showed serious wear and customer service was unresponsive.
“that mailbox is full and rejects all messages.”
Garment arrived in excellent condition and delivery was prompt.
“The garment purchased was in excellent condition.”
Service was great and fast.
“Great and fast service.”
International shipping was fast and the transaction went well.
“Great transaction with fast international shipping.”
Name-brand item matched description and was shipped promptly.
“Great value & quality from name brand”
Product and service were great and priced very competitively.
“Great product and service at the best price!”
Product arrived quickly and the price was reasonable.
“The product arrived quickly and the price was reasonable”
Packaging could be improved for future orders.
“Hopefully you can pack the clothes well next time.”
Duty tax of £60 lacked clear advance notice.
“My duty tax was £60”
Package didn't arrive, communication was poor and delivery expensive.
“Please do not order from here”
Item shipped across the Atlantic in under three days.
“made it across the pond in less than 3 days”
Shipping was super fast and the package was well packed.
“Super fast shipping and nicely packed package.”
Delivery was super fast and the purchase was a great find.
“Super fast delivery ! Great find”
Good price, fast delivery and item arrived in perfect condition.
“Very good price and fast delivery”
Unable to return item and all contact emails were defunct.
“There is no way to return an item.”
Customer service was unresponsive for ten days.
“No one answer me in 10 days.”
The delivery was excellent and appreciated.
“The delivery was excellent”
Returned items and refund requests received only acknowledgements, no resolution.
“All I ever receive is an acknowledgment of my emails”
I found out about d'Aiello company for offering free shipping on orders over 250 pounds and decided to give them a try. They had exactly what I wanted: elegant men's suits, blazers and designer jeans and jackets. I would like to thank your staff, especially Jenny, who helped me choose the right size and fabric of the sleek blazer. The blazer's slim cut will show off your toned arms and tapered waist. It's lined in silk that feels cool next to your skin, and has a concealed zip-fly with hook-and-bar closure, angled welt chest pockets, flap hip pockets and slit sleeves. It can be worn with the matching trousers for a night out on the town or to your favorite club.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
d'aniello Boutique is an online fashion retailer and boutique-style shop offering branded clothing and accessories. People searching reviews typically look for information on delivery speed, returns and refund handling, product condition and customer service responsiveness. Reviewers often mention shipping, duties, sizing guidance and post-sale support as decision factors.