Reviews Analysed
21
We Collect & Analyse Reviews
CAFAGO
Experiences & Reviews
CAFAGO is an online retail platform specialising in consumer electronics, gadgets and accessories, offering international shipping and product listings. People searching for CAFAGO reviews often want information about product accuracy, delivery speed, warranty handling and customer support performance.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
22d
Overall Rating
3.7
Our Analysis
🎯
Service quality
Many reviews report unresponsive or dismissive after‑sales support; some customers received partial refunds while others found prompt, helpful responses.
Share
Mixed
15%
💰
Value for money
Multiple buyers mention competitive prices and good value; a smaller group says poor value occurred when items were defective or misdescribed.
Share
Strong
9%
⚡
User experience
Frequent positive notes on fast shipping, clear order updates and timely replies; occasional issues include poor packaging or missing accessories.
Share
Strong
15%
🔧
Product quality
Reports vary: many items arrive as described and work well, but there are recurring complaints about wrong specifications and defective units.
Share
Mixed
22%
📞
Communication
Numerous complaints describe ignored emails, late or inconsistent replies and difficulties reaching support; some customers did note good shipment notifications.
Share
Weak
15%
⭐
Overall experience
Overall impressions are split: many positive purchase and delivery experiences, while a notable subset reports serious post‑sale problems and refund disputes.
Share
Mixed
24%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Avoid Cafago - A Nightmare Experience
"I recently had one of the worst online shopping experiences with Cafago, and I want to warn others about this company's practices. Here's my story: I..."
Elvijs Lemon
Trustpilot
Sep 30, 2025
Featured for: Extensive negative case PayPal refund
Excellent service...
"Excellent service. Unsure who Faye is as doesn't always reply to questions (maybe AI?). However..."
Peter Kettering
Trustpilot
Sep 30, 2025
Featured for: Positive service fast delivery
Tablet cafago
"I paid for the tablet 10.1 inch Tablet 6GB+128GB 1960*1080 High-Clear Android13 4G Calling 10-Core MT6797 Processor 128GB. It actually runs android 7,..."
Jakub Hrynyšin
Trustpilot
Sep 30, 2025
Featured for: False specifications repeated complaints
No.FBA25C15V5455-J8S24F
"No.FBA25C15V5455-J8S24F - I received an incorrect item. Ordered tablet with following specification: CPU: Snapdragon 888 Camera: Front 8M; Rear 16M Sy..."
customer
Trustpilot
Sep 30, 2025
Featured for: Wrong item partial refund update
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
T
Tvsmorini Morini
trustpilot.com
Sep 30, 2025
Order numberFAA24J01Q5221-1QXX8X.
Order number: FAA24J01Q5221-1QXX8X. I bought a Tablet and barely used it a few times before the charging broke. I can turn it on but the battery won't...
A
Aleš Filip
trustpilot.com
Sep 30, 2025
I bought a tablet on Cafago.com They…
I bought a tablet on Cafago.com They say it has 256GB of storage. You can't store more than 120GB on it. It's supposed to have Android 13, but it has...
c
customer
trustpilot.com
Sep 30, 2025
No.FBA25C15V5455-J8S24F
No.FBA25C15V5455-J8S24F - I received an incorrect item. Ordered tablet with following specification: CPU: Snapdragon 888 Camera: Front 8M; Rear 16M Sy...
J
Jadran Bizjak
trustpilot.com
Sep 30, 2025
Non-responsiveness to complaint, my worst purchase
Order: FAA24C27G1434-YNVAY0 The elec. shears have blocked and no longer work. On the saw, the chain guide has deformed and expanded, so it does not ru...
P
Peter Kettering
trustpilot.com
Sep 30, 2025
Excellent service...
Excellent service. Unsure who Faye is as doesn't always reply to questions (maybe AI?). However...
a
alessandro caputo
trustpilot.com
Sep 30, 2025
I have already bought previously and I…
I have already bought previously and I confirm that I receiv...
F
Francesco Petrelli
trustpilot.com
Sep 30, 2025
Great e-commerce store
Great e-commerce store, excellent products, accurate and fast shipping,...
r
robert conosur
trustpilot.com
Sep 30, 2025
It was the promt and fast delivery…
It was the promt and fast delivery (4days) Quality and price are in very good relation. The only critic of mine is, that they deliverd only one probe...
E
Elvijs Lemon
trustpilot.com
Sep 30, 2025
Avoid Cafago - A Nightmare Experience
I recently had one of the worst online shopping experiences with Cafago, and I want to warn others about this company's practices. Here's my story: I...
M
Mrs Parton Frost
trustpilot.com
Sep 30, 2025
Shocking customer service
Shocking customer service! - my item arrived damaged and had obviously not been packed well - flimsy box and insufficient packing - after I complained...
D
Dimitris
trustpilot.com
Sep 30, 2025
excellent prices
Fast delivery, excellent prices, continuou...
�
Željko Skelin
trustpilot.com
Sep 30, 2025
I foud a product that I've been lookig…
I foud a product that I've been lookig for a long time and Cafago was the cheapest, the fastest and very professional. I ordered yesterday and today m...
V
Vasile Pogacean
trustpilot.com
Sep 30, 2025
The product arrive in the good…
The product arrive in the good condition and time.Fo...
R
R. de SIEBENTHAL & FILS SA
trustpilot.com
Sep 30, 2025
Always been satisfied with all the orders I made, shipping fast, and all the items correspond to the site description
Always been satisfied with all the orders I made, shipping...
Z
Zltn
trustpilot.com
Sep 30, 2025
Great first experience
Customer service is great, they contacted me for data confirmation, kept me up to date and replied to all my questions within 24 hours. Shipping time...
J
JOÃO PAULO MAGALHAES
trustpilot.com
Sep 30, 2025
Everything came as ordered
Everything came as ord...
L
Luís Paulo Vieira Lopes
trustpilot.com
Sep 30, 2025
Serious company 5*
They are serious and treated the full process acco...
F
Frank Topas
trustpilot.com
Sep 30, 2025
everything fine
I ordered a COOSPO BC26 GPS bike computer. It was deliv...
d
dimip
trustpilot.com
Sep 30, 2025
very pleased from the total experience…
very pleased from the total experience of CAFAGO. the items were...
J
Jakub Hrynyšin
trustpilot.com
Sep 30, 2025
Tablet cafago
I paid for the tablet 10.1 inch Tablet 6GB+128GB 1960*1080 High-Clear Android13 4G Calling 10-Core MT6797 Processor 128GB. It actually runs android 7,...
Conclusion
Review content shows two recurring patterns: many customers report fast delivery, accurate listings and good prices, while a substantial minority report defective goods, incorrect specifications and poor post‑sale handling. Common concrete issues include ignored complaint emails, requests for repeated evidence, refusal to cover return postage and occasional partial refunds. If you consider purchasing from CAFAGO, verify product specifications carefully, keep order and product evidence, and prefer a payment method offering buyer protection (for example PayPal). For higher‑value purchases, weigh the reported savings against documented risks around returns and after‑sales responsiveness.