Reviews Analysed
21
We Collect & Analyse Reviews
Boutiquefeel
Experiences & Reviews
Boutiquefeel is an online fashion retailer specialising in women's clothing and accessories. The company sells via a consumer-facing website with product pages that include images and sizing information, and offers international delivery options. This report compiles verified customer reviews to help prospective buyers assess website usability, delivery, returns and product expectations.
Overview & Key Metrics
Positive Sentiment
76%
Latest Review
30d
Overall Rating
3.7
Our Analysis
🎯
Service quality
Many customers report timely deliveries and fast orders, while a notable share describe long shipping times, delayed orders and difficult returns.
Share
Mixed
25%
💰
Value for money
Some reviewers describe prices as affordable and good value for money, whereas others report cheap materials or call purchases a rip-off.
Share
Mixed
9%
⚡
User experience
Several shoppers praise the website as easy to navigate and ordering as straightforward; the sample of explicit UX comments is small.
Share
Mixed
7%
🔧
Product quality
Product reports vary: many say items fit true and match images, while multiple reviews flag poor materials, sizing problems or manufacturing faults.
Share
Mixed
24%
📞
Communication
Some buyers received prompt, helpful responses, but multiple reviews describe delayed or inconsistent correspondence, especially around returns and refunds.
Share
Weak
11%
⭐
Overall experience
Overall impressions are mixed: plenty of satisfied customers, yet a significant number report disappointing service, returns issues or product problems.
Share
Mixed
24%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (July 2022 – September 2025).
Review of Boutiquefeel: My Excellent Shopping Experience
"I recently made a purchase from Boutiquefeel and I must say that my experience was amazing. The website is user-friendly and easy to browse, which made it simple for me to find what I was looking for. The range of products available on this site is extremely impressive; they have everything that a woman could want when it comes to fashion. One thing that stood out for me was the quality of the items I bought. They were exactly as described on the website and fit true to size. Moreover, their shipping policy is fantastic- free shipping worldwide! It's really comforting knowing that you do not have additional charges at checkout! But what impressed me most about Boutiquefeel was their customer service team. I had an issue with tracking my order, but after reaching out to them through email, they responded promptly and helped resolve my problem immediately. Overall, if you're looking for a great online shopping experience with affordable prices without needing any sort of memberships or recurrent payments - then boutiquefeel is the perfect destination"
Ariel Jaskolski
Collected.reviews
Jul 29, 2022
Featured for: comprehensive positive review
Would not recommend!
"Do not use this company! I ordered a bulk order of holiday clothes and some weren’t right so I wanted to return them. Firstly, the items are from Chic..."
EBONY JEPSON
Trustpilot
Sep 30, 2025
Featured for: detailed returns and service complaint
Easy site to navigate & view goods
"Easy site to navigate & view goods. Ordering was straightforward and I was kept updated of the progress..."
Katy
Trustpilot
Sep 30, 2025
Featured for: clear positive on UX and communication
Terrible service
"Terrible service, shoes are not what is pictured, they do not fit and are ugly cheap..."
Deborah Fullerton
Trustpilot
Sep 30, 2025
Featured for: explicit negative on product quality
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Marilyn Coleman
trustpilot.com
Sep 30, 2025
Great designs/ unique and my items fit…
Great designs/ unique and my items fit true to size. The price is great. Shipping is long, I did r...
m
mona moreno
trustpilot.com
Sep 30, 2025
fast and good product
...
J
Juliusz Korycki
trustpilot.com
Sep 30, 2025
Great experience
Shopping experience was great - from the website...
N
Nadezhda Lazarova
trustpilot.com
Sep 30, 2025
Everything I have ordered meet me…More than good
Everything I have order...
D
Deborah Fullerton
trustpilot.com
Sep 30, 2025
Terrible service
Terrible service, shoes are not what is pictured, they do not fit and are ugly cheap...
E
EBONY JEPSON
trustpilot.com
Sep 30, 2025
Would not recommend!
Do not use this company! I ordered a bulk order of holiday clothes and some weren’t right so I wanted to return them. Firstly, the items are from Chic...
R
Rowena Ryan
trustpilot.com
Sep 30, 2025
Clothes poor quality
Clothes poor quality Sleeves too long on all the tops Sendin...
P
Paul Stradling
trustpilot.com
Sep 30, 2025
Lovely dress
Lovely dress. Just waiting for th...
M
Michelle
trustpilot.com
Sep 30, 2025
The delivery was quicker than I…
The delivery was quicker than I expected. The co...
C
Charlene Caminade
trustpilot.com
Sep 30, 2025
I received it
...
K
Katy
trustpilot.com
Sep 30, 2025
Easy site to navigate & view goods
Easy site to navigate & view goods. Ordering was straightforward and I was kept updated of the progress...
J
Joselyn
trustpilot.com
Sep 30, 2025
Blue Wedges the strap DOES NOT have…
Blue Wedges the strap DOES NOT have p...
J
Jenna Mayo
trustpilot.com
Sep 30, 2025
All correspondence is way behind
All corresponden...
M
Mr Jack Jordan
trustpilot.com
Sep 30, 2025
Perfect fantastic company
...
A
Annette-Marie Smith
trustpilot.com
Sep 30, 2025
Goods arrived in a timely fashion but…
Goods arrived in a timely fashion but couldn't keep them as they immediately started to irritate my skin. I am at present waiting for them to acknowle...
N
Nigel Wood
trustpilot.com
Sep 30, 2025
Really easy to order and delivery took…
Really easy to order and de...
D
David Haddow
trustpilot.com
Sep 30, 2025
Hello my experience was very good thank…
Hello my experience was very goo...
C
Cathy Castell Matson
trustpilot.com
Sep 30, 2025
Complete order shipped in one package.
Complete order ship...
J
Janet Leigh
trustpilot.com
Sep 30, 2025
Ordered 19th February and still waiting…
Ordered 19th February and still waiting keep your money...
A
Alice Scott
trustpilot.com
Sep 30, 2025
Item was so small I chucked it away
Item was so small...
Conclusion
Customer feedback for Boutiquefeel is mixed: many shoppers praise the website usability, timely deliveries and items fitting true to size, while others report delayed shipping, poor correspondence and difficult returns. Several reviews note good value when the product meets expectations, but quality inconsistencies and sizing problems appear in a number of reports. If you are considering a purchase, check size guides and product photos carefully and review the returns policy before ordering. For higher-risk purchases, consider ordering a single item first and keep proof of postage and communication if you need to return goods.