Reviews Analysed
4
We Collect & Analyse Reviews
AVI-8
Experiences & Reviews
AVI-8 is a watch brand focused on aviation-inspired wristwatches, offering a range of quartz and mechanical styles aimed at the accessible and mid-price segments. Consumers researching AVI-8 commonly look for details on build quality, movement reliability, strap options and after-sales support to inform purchase decisions.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
18d
Overall Rating
2.8
Our Analysis
🎯
Service quality
Multiple reviewers report unsatisfactory customer service interactions and restrictive policies when seeking repairs, replacement straps or refunds.
Share
Weak
17%
💰
Value for money
Some buyers describe AVI-8 watches as affordable and attractive for the price, while others cite faults that reduce perceived value and satisfaction.
Share
Mixed
22%
⚡
User experience
No reviews discuss digital or in-store purchase journeys in detail; comments focus on product ownership and after-sales rather than UX or checkout.
Share
Mixed
0%
🔧
Product quality
Reports include both detailed praise for design and materials and complaints about mechanical faults, timekeeping issues and early failures.
Share
Mixed
22%
📞
Communication
Several reviewers describe poor responsiveness, stopped replies or unhelpful answers from company contacts during warranty or repair discussions.
Share
Weak
17%
⭐
Overall experience
Overall impressions lean negative: multiple customers recount unresolved faults and service problems, though some owners report satisfaction with design.
Share
Weak
22%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 4 verified reviews (December 2021 – September 2025).
Classic Chronograph Watch
"
Avi-8's Classic Chronograph Watch was my final decision.
The quality of the watch was commensurate with the price tag on it.
After discovering that the watch's band was far too short, I contacted customer service.
They informed me that they do not offer additional straps and that the only alternative available to me was to purchase a complete Watch in my size and remove a strap.
Extra bands should be available for purchase, I believe, just to be on the safe side.
The fact that I'm expected to purchase a whole watch only to utilize one strap is an open insult in this day and age of environmental consciousness and concern for the earth.
performance that fell short of expectations
"
Darrel Smith
Collected.reviews
Dec 05, 2021
Featured for: strap availability and service
Avoid this company
"I saved up to buy an automatic wind watch. The reviews are all good on their own web page. The watch gains time a 5..."
Andrew Darbyshire
Trustpilot
Sep 30, 2025
Featured for: timekeeping failure and service
UK Consumer Rights Breach
"This company is in breach of UK consumer rights, and they refuse to accept it. If you purchase a watch from them, be aware that they will ignore your..."
Jamie Reynolds
Trustpilot
Sep 30, 2025
Featured for: warranty dispute and communication
A Timepiece that gets noticed
"The Atlas Dual Time stands out and gets noticed. It's highly detailed and multi colored face attracts attention. I got the Black Ops, which is black o..."
Justin Bila
Trustpilot
Sep 30, 2025
Featured for: positive product detail and value
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 4 reviews
All Customer Reviews
Sources: Trustpilot (3) · Collected.reviews (1) · Quotes shortened · As of: September 2025
A
Andrew Darbyshire
trustpilot.com
Sep 30, 2025
Avoid this company
I saved up to buy an automatic wind watch. The reviews are all good on their own web page. The watch gains time a 5...
J
Jamie Reynolds
trustpilot.com
Sep 30, 2025
UK Consumer Rights Breach
This company is in breach of UK consumer rights, and they refuse to accept it. If you purchase a watch from them, be aware that they will ignore your...
J
Justin Bila
trustpilot.com
Sep 30, 2025
A Timepiece that gets noticed
The Atlas Dual Time stands out and gets noticed. It's highly detailed and multi colored face attracts attention. I got the Black Ops, which is black o...
D
Darrel Smith
Collected.reviews
Dec 05, 2021
Classic Chronograph Watch
Avi-8's Classic Chronograph Watch was my final decision.
The quality of the watch was commensurate with the price tag on it.
After discovering that the watch's band was far too short, I contacted customer service.
They informed me that they do not offer additional straps and that the only alternative available to me was to purchase a complete Watch in my size and remove a strap.
Extra bands should be available for purchase, I believe, just to be on the safe side.
The fact that I'm expected to purchase a whole watch only to utilize one strap is an open insult in this day and age of environmental consciousness and concern for the earth.
performance that fell short of expectations
Conclusion
Reviews show a clear pattern: AVI-8 attracts buyers with distinctive aviation styling and some models are praised for detailing and perceived affordability. However, several customers report mechanical issues (timekeeping errors, early failures) and problems obtaining satisfactory repairs or refunds. Communication and customer service responsiveness are recurring consumer concerns in these reviews. Prospective buyers should check warranty terms, confirm strap and spare-part availability, and consider service options for automatic movements before purchase.