Apollo Neuroscience
Experiences & Reviews
Apollo Neuroscience (often marketed as Apollo Neuro) develops wearable neurotechnology that delivers haptic stimulation via a wrist or ankle device together with a companion mobile app. The company sells hardware and software packages and offers additional programme access via subscription models. Consumers researching Apollo Neuro commonly look for information about device effectiveness for sleep, stress and focus, app compatibility, battery life, subscriptions and customer support.
Overview & Key Metrics
Our Analysis
Service quality
Several reviewers report unresolved warranty, returns and repair problems; support often unresponsive and return costs problematic for international customers.
Value for money
Many users consider the device and subscription expensive relative to perceived benefits; subscription model for additional 'vibes' is a common complaint.
User experience
Frequent mentions of app crashes, connectivity and charging hassles; some users report straightforward setup and consistent, easy daily use.
Product quality
Reports split: multiple users describe clear sleep and stress benefits and solid build, while others cite weak vibrations, short battery life or intermittent sessions.
Communication
Several customers describe slow or no responses to emails and ticket updates; a smaller number report helpful, timely replies from support.
Overall experience
Reviewers are divided: many long-term users report meaningful benefits for sleep and stress, while others experience reliability or support failures.
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Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Very disappointing
"Very disappointing. The vibrations are barely noticeable, the app crashes c..."
Apollo Neuro has become my silent state…
"Apollo Neuro has become my silent state coach. Whether I’m in a morning meditation, on a mindful run, or preparing for a deep counselling session, it..."
I have not received the product so I…
"I have not received the product so I cannot say if it works but this is too expensive to have zero customer service or support. I ordered my item Augu..."
Skeptical curiosity
"I stumbled upon this device and initially categorized it as a "woo-woo" product. However, as someone who struggles with sleep, I was willing to try an..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
All working as expected
All working as expected, need to use the...
I did expect more but this device is…
I did expect more but this device is not working on me, did not relaxe...
Very disappointing
Very disappointing. The vibrations are barely noticeable, the app crashes c...
Mediocre
Mediocre. I'd say utter rubbish but that would be over the top. Glitchy ap...
The device did not meet expectations
The device did not meet expectations. It works poorly with no noticeab...
Not worth a Dollar
It's keeps crashing every hour and app is zero rated. I am using it for last 5 days and not seen any of the benefits Apollo neuro claim on the website...
No noticeable effect
No noticeable effect, vibrations are weak, app gli...
Caused nothing but stress
I bought 2 devices and 2 subscription for Smart Vibes, however I only received 1 code to activate the Smart Vibes. I had been back and forwards with s...
I've owned a Apollo Neuro for about a year-good!
I've owned a Apollo Neuro for about a year. I use it a lot when stress is high and it helps, especailly at night for sleep. In...
I have not received the product so I…
I have not received the product so I cannot say if it works but this is too expensive to have zero customer service or support. I ordered my item Augu...
Apollo Neuro has become my silent state…
Apollo Neuro has become my silent state coach. Whether I’m in a morning meditation, on a mindful run, or preparing for a deep counselling session, it...
I purchased my Apollo bracelet in April…
I purchased my Apollo bracelet in April and was excited to start using it. Unfortunately, the charging cord did not work right from the start. I conta...
Don't buy Apollo Neuro for Android phone
Don't buy the Apollo Neuro device if you are android user. You will end up holding a device in your hand wich is a proven sleep- and PTSD aid, but isn...
I purchased the Apollo Neur to help with sleep
I purchased the Apollo Neuro to help with my sleep, particularly waking up throughout the night. I have been pleasantly surprised since I have started...
Put on, forget, and regulate!
Apollo Neuro's neuroregulator wearable is easy to use, intuitive, and effective. I have the choice of placing it on my ankle or wrist, forget about it...
I think Apollo is likely good for some…
I think Apollo is likely good for some people. It has helped me with some stress management, but it is by no means a panacea. Also, I think they a...
Lots of issues
Lots of issues. The warranty is not worth anything and if you need it fixed or replaced the company won’t help you. I bought the first version as I...
Love my Apollo and Smartvibes
Love, love, love my Apollo and Smartvibes. I have been wearing my Apollo Neuro for more than two years. I recently started using Smartvibes and I have...
Skeptical curiosity
I stumbled upon this device and initially categorized it as a "woo-woo" product. However, as someone who struggles with sleep, I was willing to try an...
I love my Apollo!
I love my Apollo!! This is the most versatile on demand stress relief support I own - but it's so much more. I wear it to sleep every night, as a prew...
Conclusion
Reviews of Apollo Neuroscience show a clear split: many users report meaningful improvements in sleep, stress and focus and praise build quality, while a substantial subset report technical problems and poor support. Recurring product issues include weak or intermittent haptic feedback, app crashes, connectivity problems and battery life concerns. Service and communication complaints include slow or absent responses, difficult warranty or return processes and extra costs for international replacements. Prospective buyers should check app compatibility (notably for Android reports), the company’s return and warranty policy, and consider trial/return options before committing to a purchase or subscription.