Reviews of Apollo Neuroscience show a clear split: many users report meaningful improvements in sleep, stress and focus and praise build quality, while a substantial subset report technical problems and poor support. Recurring product issues include weak or intermittent haptic feedback, app crashes, connectivity problems and battery life concerns. Service and communication complaints include slow or absent responses, difficult warranty or return processes and extra costs for international replacements. Prospective buyers should check app compatibility (notably for Android reports), the company’s return and warranty policy, and consider trial/return options before committing to a purchase or subscription.
Examples from available reviews (Nov 2021 – Feb 2026).
Hardware and app are poor and battery dies quickly.
“The vibrations are barely noticeable”
Device helps shift from stress to calm, improving performance and recovery.
“helps me shift from stress to calm”
Shipment misrouted and customer service unresponsive for weeks.
“customer service is nonexistent”
Mixed results: some sleep improvement but app and battery issues persist.
“the Apollo device consistently showed improvements”
Several reviewers report unresolved warranty, returns and repair problems; support often unresponsive and return costs problematic for international customers.
Many users consider the device and subscription expensive relative to perceived benefits; subscription model for additional 'vibes' is a common complaint.
Frequent mentions of app crashes, connectivity and charging hassles; some users report straightforward setup and consistent, easy daily use.
Reports split: multiple users describe clear sleep and stress benefits and solid build, while others cite weak vibrations, short battery life or intermittent sessions.
Several customers describe slow or no responses to emails and ticket updates; a smaller number report helpful, timely replies from support.
Reviewers are divided: many long-term users report meaningful benefits for sleep and stress, while others experience reliability or support failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (36) · Collected.reviews (1) · Quotes shortened · As of: February 2026
App failed, returns delayed, and refund never arrived.
“I still haven't received a refund.”
Defective device replaced months later, refund denied due to policy.
“Original device was defective.”
Device works as advertised though subscription limits functionality.
“it does what it is advertised to do.”
Device failed to charge and customer service became unresponsive.
“The Neuro won't charge and timers won't go off.”
Experienced sustained health benefits over years and flexible wearing options.
“I have had a variety of health conditions it has helped with for 3+ years.”
Device worsened sleep and kept reviewer alert instead of relaxing.
“makes my sleep even worse”
Reviewer considers device placebo and criticises costly subscription.
“It is nothing more than a placebo effect.”
Battery failed after two years and replacement costs felt excessive.
“the battery has failed in 2 years.”
Device seems to help sometimes and is worth trying.
“it's worth a try since there is a 30day money back guarantee.”
Improved sleep and reduced stress sensitivity with subtle benefits.
“My sleep has definitely improved”
Battery drains quickly and Bluetooth disconnects causing frustration.
“Device constantly disconnects from Bluetooth”
Device delivered quick, subtle benefits improving calm, focus, and sleep.
“The vibrations are subtle but genuinely effective”
Android app is buggy, data corrupts, and connections often fail.
“it corrupts data all the time”
Software repeatedly changes settings requiring daily reconfiguration.
“it changes settings itself”
Cost-effective, reduces stress and headaches, with responsive customer service.
“reasonably priced and easy to use.”
Device caused anxiety, produced no benefit, and was resold.
“personally cause me nervousness”
Device works as expected; sleep benefits still unproven.
“All working as expected,”
Device did not relax reviewer and did not aid sleep.
“did not relaxed me”
Hardware and app are poor and battery dies quickly.
“The vibrations are barely noticeable”
App is glitchy and device has poor battery and connectivity.
“Glitchy app, device has very poor battery life”
Device performed poorly and felt overpriced with limited features.
“price is unreasonably high.”
App crashes frequently and reviewer criticises review-link expiry policy.
“It's keeps crashing every hour”
Vibrations weak, app glitches, battery drains quickly; no effect.
“vibrations are weak”
Support failed to provide second subscription code and ignored returns.
“it caused nothing but frustration.”
Used for a year; helps with stress and sleep and is durable.
“I've owned a Apollo Neuro for about a year.”
Shipment misrouted and customer service unresponsive for weeks.
“customer service is nonexistent”
Device helps shift from stress to calm, improving performance and recovery.
“helps me shift from stress to calm”
Faulty charging cord and customer service refused reasonable replacement.
“the charging cord did not work right from the start.”
Android users face persistent connection failures making device unusable.
“After last app update its impossible”
Device improved ability to return to sleep and customer service helpful.
“I am able to get back to sleep more easily.”
Wearable is easy to use, intuitive, and effective.
“easy to use, intuitive, and effective.”
Helps some stress management but subscription feels stingy.
“they are stingy with smartvibes”
Warranty unhelpful and customer service failed to assist with repairs.
“The warranty is not worth anything”
Long-term use improved sleep and smartvibes enhanced sleep quality.
“Love, love, love my Apollo and Smartvibes.”
Mixed results: some sleep improvement but app and battery issues persist.
“the Apollo device consistently showed improvements”
Highly versatile wearable providing stress relief and multiple functional benefits.
“I love my Apollo!!”
"I was very skeptical that it would work. I didn't believe in biofeedback, heart rate variability, or any of the other pseudo-science behind this watch. I figured it would be way too scientific to help me with my anxiety issues, and I was right! It did more than help with my anxiety level, my sleep, and my focus. It has helped tremendously with my anxiety level, sleep, and focus. My sleep score and HRV have improved since I started wearing them.
I'm now a huge fan of sleep tracking and HRV monitoring. Since It has helped me understand my body better and how it responds to stressors
I recommend it for anyone struggling with anxiety.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Apollo Neuroscience (often marketed as Apollo Neuro) develops wearable neurotechnology that delivers haptic stimulation via a wrist or ankle device together with a companion mobile app. The company sells hardware and software packages and offers additional programme access via subscription models. Consumers researching Apollo Neuro commonly look for information about device effectiveness for sleep, stress and focus, app compatibility, battery life, subscriptions and customer support.