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AlpenClassics
Reviews & Experiences

Based on the available review, AlpenClassics' Trachten shirt is reported as warm, lightweight and well made, with useful details such as pockets and roll-up sleeves. One reviewer expects the fabric to retain shape and colour after washing and praises the fit for long arms. The single review also thanks store staff, but there is no information here about pricing, delivery or broader communication. Prospective buyers should check multiple reviews and confirm sizing and fabric specifications before purchase for a fuller picture.

Overview & Key Metrics

Review count
22
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Single review thanks store staff for assistance, indicating a positive in-person service interaction related to the purchase.

💰

Value for money

No reviews in this set comment on price, discounts or perceived value, so pricing or cost-effectiveness cannot be assessed here.

User experience

Reviewer notes comfortable fit, roll-up sleeves that suit long arms and that the shirt works both dressed-up and casually.

🔧

Product quality

Fabric described as good quality, warm yet lightweight; reviewer expects colour and shape retention after washing and notes practical pockets.

📞

Communication

No comments on communication channels, responsiveness or delivery; this dataset provides no insight into AlpenClassics' communication practices.

Overall experience

Reviewer expresses clear satisfaction, calling the shirt 'exactly what I was looking for' and reiterates thanks, indicating a positive outcome.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: February 2026

MD communication

Product never arrived and no reply about refund.

“My product never arrived.”

Oct 08, 2025 · trustpilot.com
Alice Kuzmina communication

Returned items received but refund not processed and no response.

“I still haven’t received my refund.”

Sep 30, 2025 · trustpilot.com
Lars Heglund service

Reviewer reports the return policy is very poor.

“Very poor return policy.”

Sep 25, 2025 · trustpilot.com
Rory McCarthy communication

Dirndl not shipped and company ignored multiple emails.

“DO NOT ORDER FROM HERE it is a fraud!”

Sep 15, 2025 · trustpilot.com
Gina Morris communication

Dirndl did not ship and customer service did not respond.

“it is not shipping.”

Sep 11, 2025 · trustpilot.com
Laura communication

Items ordered were not shipped and company did not respond.

“Customer services is beyond a joke.”

Sep 02, 2025 · trustpilot.com
Christopher Nicolaus communication

Company does not respond to US complaints or inquiries.

“They don't respond to complaints from the US.”

Aug 27, 2025 · trustpilot.com
Lloyd Mirafuentes Jr. quality

Items were high quality and shipped very quickly.

“SUPER FAST shipping too!”

Aug 16, 2025 · trustpilot.com
Tamajo service

Received completely incorrect items and customer service did not respond.

“There was NOT ONE thing correct about my order.”

Jul 03, 2025 · trustpilot.com
Alberto Bolognesi communication

Company stopped responding after order confirmation and money seems lost.

“As per today No answer on my late complaint dated May 30th.”

Jun 24, 2025 · trustpilot.com
DG service

Hat colour differed and company refused to refund substantial shipping costs.

“They refused to refund the shipping costs, which were 60 USD (!)”

Oct 01, 2024 · trustpilot.com
Anne Billette communication

Returned items confirmed received but company failed to respond or refund.

“THIS IS THE WORST CUSTOMER SERVICE EVER!!!”

Jun 10, 2024 · trustpilot.com
ARKADIUSZ quality

Orders arrived on time with good leather and cotton quality.

“QUALITY leather and cotton.”

Aug 22, 2023 · trustpilot.com
Jennifer Carpenter communication

Sizing guidance was wrong and a returned package was not refunded.

“They are about 2 sizes smaller.”

Oct 22, 2022 · trustpilot.com
saba akbari service

Package missing due to poor UPS service and no delivery information.

“I haven’t received my pakket yet”

Oct 22, 2022 · trustpilot.com
Mihaela Iacob communication

Order cancelled without explanation after delayed delivery and no replies.

“it was cancelled with no explanation.”

Oct 13, 2022 · trustpilot.com
Laura Patterson communication

Returned items received but refund not processed and no communication.

“they still have not even begun processing my refund.”

Sep 27, 2022 · trustpilot.com
Sweeten 5/5

Hi there - I just wanted to let you know that the Alpenclassics's Trachten Shirts checkered shirts i recently bought at the store are just perfect. Nice and warm and lightweight enough to wear. When I want to dress up or go out, pull out a tie and jacket and I'm good to go! I bought the shirt in the color of a brown check. It's exactly what I was looking for! The material is of great quality, there are two pockets on the front side of the shirt, the sleeves can be rolled up or down, which is a great advantage for me because I have long arms. The fabric of the shirt is of good quality and it makes me sure that if I wash it, it won't lose its shape or color. Thanks again for your help with this.

Nov 24, 2021 · Collected.reviews
Katie Sternberger quality

Shipping was expensive, returns cost customer, and product poorly made.

“The dirndl came in and was not only not what I wanted but poorly made and ill-fitting.”

Nov 01, 2021 · trustpilot.com
Deborah Chris quality

Reviewer warns that product images are attractive but quality is poor.

“bad quality But beautiful photos”

Oct 12, 2020 · trustpilot.com
John Dodd communication

Wrong shipment and unresponsive support led to disputed return charges.

“Unable to reach them to address wrong shipment”

Dec 05, 2019 · trustpilot.com
Steph W communication

Received wrong items and customer service became unresponsive afterward.

“A parcel arrived containing NONE of the things I ordered”

Nov 20, 2019 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About AlpenClassics

AlpenClassics is a retailer specialising in traditional Alpine and Bavarian clothing such as Trachten shirts, dirndls and lederhosen. Its offerings typically focus on classic styles and functional details for everyday wear and festive occasions. Consumers searching reviews about AlpenClassics will often look for information on fabric quality, fit, sizing and in-store or online service experiences.