Reviews Analysed
20
We Collect & Analyse Reviews
Abel & Cole
Experiences & Reviews
Abel & Cole is a UK grocery business specialising in organic and seasonal produce delivered to homes. It offers weekly box subscriptions and online grocery orders that commonly include fruit, vegetables and eco-friendly household items. Customers research Abel & Cole for organic sourcing, delivery reliability, product packaging and options such as item swaps or add‑on non-food goods.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
30d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviewers report reliable, punctual deliveries and responsive customer service; a minority describe problems with where or how boxes are left.
Share
Strong
25%
💰
Value for money
Very few reviewers comment on price; a small number note generous rewards or perceived added value, but evidence is limited.
Share
Mixed
2%
⚡
User experience
Customers describe easy ordering, swap options and convenient recurring boxes; isolated reports mention missed notifications and exposed drop‑offs.
Share
Strong
11%
🔧
Product quality
Reviews commonly praise fresh, seasonal and organic produce, plus sturdy chilled packaging; a few callers flag occasional quality or date issues.
Share
Strong
26%
📞
Communication
Customer care is frequently described as prompt and courteous; some reviewers report inconsistent delivery notifications or recycling collection follow‑through.
Share
Strong
6%
⭐
Overall experience
Overall feedback is positive, citing high quality produce and dependable service, though isolated delivery or product concerns are reported.
Share
Strong
31%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (September 2025).
Superb, Intriguing Fruit and Veg
"Love the slightly unusual veg not seen in the mainstream. Supreme quality and excellen..."
Alpa Shah
Trustpilot
Sep 30, 2025
Featured for: mentions rewards and customer service
Abel and Cole provide high quality produce. Second to none!
"The very best! Organic food of the highest quality, as also an excellent range of sustainable household products. Items are efficiently delivered, bea..."
HM
Trustpilot
Sep 30, 2025
Featured for: details packaging and chilled delivery
Fresh produce is fine but have had…
"Fresh produce is fine but have had issu..."
Maggie
Trustpilot
Sep 30, 2025
Featured for: reports quality and date issues
Top quality organic products
"Able and coal are making it so easy to be able to access high quality organic food which isn’t available in regular supermarkets. Not only food availa..."
Catherine
Trustpilot
Sep 30, 2025
Featured for: praises communication and reliable deliveries
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: September 2025
A
Alpa Shah
trustpilot.com
Sep 30, 2025
Superb, Intriguing Fruit and Veg
Love the slightly unusual veg not seen in the mainstream. Supreme quality and excellen...
K
Ketevan Berman kalandadze
trustpilot.com
Sep 30, 2025
Putting the Planet first-Amazing Company
I will never buy my fruit and vegetables anywhere else after Abel & Cole. Everything tastes so fresh and organic. The deliveries are never later or fa...
H
HM
trustpilot.com
Sep 30, 2025
Abel and Cole provide high quality produce. Second to none!
The very best! Organic food of the highest quality, as also an excellent range of sustainable household products. Items are efficiently delivered, bea...
M
Maggie
trustpilot.com
Sep 30, 2025
Fresh produce is fine but have had…
Fresh produce is fine but have had issu...
C
Catherine
trustpilot.com
Sep 30, 2025
Top quality organic products
Able and coal are making it so easy to be able to access high quality organic food which isn’t available in regular supermarkets. Not only food availa...
M
Marta
trustpilot.com
Sep 30, 2025
Good service and food quality
...
C
Customer Mary Shaw
trustpilot.com
Sep 30, 2025
Arrived as ordered on time in good…
Arrived as ordered on...
H
HH
trustpilot.com
Sep 30, 2025
absolutely delicious produce and…
absolutely delicious produce...
A
AW
trustpilot.com
Sep 30, 2025
Great experience
Great experience, wonderful veg, easy to order and the box is always left first thing. Love being able t...
A
Anne Ritchens
trustpilot.com
Sep 30, 2025
delivery service is excellent
...
c
customerJohnCorcoran
trustpilot.com
Sep 30, 2025
very reliable
...
H
Heather Heron
trustpilot.com
Sep 30, 2025
Great Fresh Produce
Always good fresh tasting veg &...
T
Terry Ronaldsen
trustpilot.com
Sep 30, 2025
When I got my first delivery
When I got my first delivery, I never got a knock on the door and so I never knew until I got a message from Abel & Cole that there was a delivery but...
J
Jackie Dolan
trustpilot.com
Sep 30, 2025
Lots of products I couldn't buy from a…
Lots of products I couldn...
K
Katie
trustpilot.com
Sep 30, 2025
The food is lovely
The food is lovely, great quality and quantity. The deliveries are a bit trickier - I’m never notified/no one rings the bell and things are being left...
S
S Hewitt
trustpilot.com
Sep 30, 2025
Excellent service
Problem with delivery date, my fault. Sent e mail. Dealt with prompt...
R
Rozie
trustpilot.com
Sep 30, 2025
Love my produce from Abel and Cole
Love my produce from Abel and Cole, like how there are options to swo...
D
Derry gibson
trustpilot.com
Sep 30, 2025
Reliable
Reliable, easy to orde...
L
Lisa Marley
trustpilot.com
Sep 30, 2025
Quality ingredients
Quality ingredients. Convenient and sustainable. I love the fac...
J
Janette summers
trustpilot.com
Sep 30, 2025
Good variety
The vegetables...
Conclusion
Reviewers most often highlight Abel & Cole for fresh, seasonal organic produce and generally reliable home deliveries. Several customers praise sturdy packaging, chilled handling and helpful customer care, and some note useful features such as item swaps and eco‑friendly household goods. A small number report delivery placement problems, missed notifications or occasional product date/quality issues—these were raised infrequently but are relevant for customers needing strict delivery control. If you prioritise organic sourcing and convenience, these reviews indicate consistent quality; if you require guaranteed delivery notifications or shaded drop‑offs, consider checking delivery options and local delivery notes before subscribing.