Real Food Hub
Reviews & Experiences
We've collected and analysed customer feedback for Real Food Hub to provide you with unbiased insights.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Aug 2024 – Feb 2026).
What reviewers often mention
All Reviews
For each review, the core experience based on original source reviews.
All Reviews
Sources: Reviews (20) · Quotes shortened · As of: February 2026
Received meat in a vegetarian order and Foodhub refused help.
“I ordered vegetarian food, it came filled with meat.”
Order arrived over an hour late and was cold.
“Food was over a hour late and cold very disappointed”
Sticky toffee trifle was bland and didn't taste of sticky toffee.
“Was very disappointed, tasted nothing like sticky toffee was more like a bit of cake.”
Fast delivery and good quality pizzas with pleasant staff.
“Fast delivery Good quality food Always piping hot”
Seller alleges misleading sales, technical failures, and no accountability.
“Worst Decision for My Business – Misleading Sales, Technical Failures & No Accountability”
No delivery and Foodhub didn't respond to live chat.
“Nothing was delivered, Foodhub would not respond to their live chat”
Food tasted good and was good quality.
“taste is good and good quality”
Company charged customer's account without authorisation.
“I never heard this company before, they been taking money out my account when I done no purchase.”
Customer has waited a week without receiving a refund.
“I've been waiting a week for a refund. Don't use this company!”
Company charged customer's account and refund pending.
“I've never heard of this company they took 33.62 gbd out of my account 3 days ago”
Payment timed out but bank shows charge; awaiting refund.
“Absolutely useless, my payment went to gateway then timed out, checked my bank £ 31.75 came out”
Reviewer asserts the company is a scam and refunds never returned.
“BIG SCAM. AVOID AT ALL COST AS YOU WILL NEVER GET YOUR MONEY BACK.”
Received cold food and only a £3 refund from restaurant.
“they offered me £3 refund and Delfino wouldn’t give us anything back as all the food was delivered cold!”
Waited 1.5 hours for cold food and partial refund.
“Waited 1.5 hours for cold food.”
Order cancelled and refund withheld without clear explanation.
“Food order got cancelled after 20 minutes and taking my money.”
Reviewer experienced very poor consumer-facing service.
“I have never experienced such poor service on the consumer side!!!”
Orders cancelled because restaurants' delivery locations weren't updated causing refund delays.
“Don’t use as they don’t update their restaurant’s delivery locations”
Meals were poor quality and missing ordered items like chips.
“The most disgusting food I have ever eaten”
Site showed availability but reservation wasn't confirmed and venue had no space.
“The place had no space tonight.”
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
About Real Food Hub
We've collected and analysed customer feedback for Real Food Hub to provide you with unbiased insights.